All job offers Richmond

Location This position is located at 70-72 George St, Richmond Upon Thames, , TW91HE United Kingdom Role Summary Achieve the Anthropologie mission - to create an unimagined experience. Consistently meet or exceed the financial, operational, and visual expectations of the company. What You'll Be Doing Customer Experience: Customer Connection: initiates genuine conversation to engage with the customer in a personalised way where all customers feel welcome, heard, and valued Selling Culture supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions Omni-Channel Service: provides a frictionless customer experience by utilising technology to transact in the moment, find sizes and colours, and places orders for items not available in store Teamwork & Communication: Team Player: builds productive relationships with peers; asks for support when needed and makes an effort to help others Share Knowledge: participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer Employee Recognition: contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal Insights & Feedback provides insights related to the customer and employee experience and communicates feedback to Store Leadership Visual & Business Operations: Business Acumen: understands their contribution to service, selling on every shift in order to positively impact the store's business KPI's Product Flow: supports the shipment process to gain awareness of product, including what's new and what's restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor Store Environment: maintains Anthropologie's visual and operational standards while keeping the focus on the customer; stays current on merchandising updates Merchandising & Display: Executes stock-to-sales processes and presentation standards Is knowledgeable of trend and supports brand messaging Has an understanding of how the merchant process impacts business and the customer experience. What You'll Need Previous experience in a retail environment - not a must. An awareness of the Anthropologie brand and its appeal to the local market. Strong communication skills. The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #AnthroEU #LI-AA1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at 70-72 George St, Richmond Upon Thames, , TW91HE United Kingdom Role Summary To achieve the Anthropologie mission of creating an 'unimagined store experience' by developing a store culture that fosters creativity, and inspires both the store team and the customer. To support managers with store service initiatives and operating procedures through motivation and training of the sales team. What You'll Be Doing People: Participate in the training and development of all new and existing associates to meet the Company's service expectation Build and maintain strong relationships with peers; working collaboratively toward common goals Participate in staff recruitment and hiring Uphold Company standards and act as a mentor, teacher and positive role model to others Leadership and Communication: Lead by example and inspire a shared vision by communicating store and Company goals Possess strong communication skills in both written and verbal form Utilise sales reports to track, analyse and communicate key performance results Work alongside the Department Manager to maximise sales and achieve store and Company goals Challenge and motivate the sales team to achieve these goals and deliver an unimagined level of service Participate in regular touch-bases with the Management Team to foster a shared store vision Managing the Environment: Manage the shop floor to achieve a high level of service and ensure a positive and upbeat store environment for customers and staff alike Exhibit excellent floor presence by leading by example and training and coaching the sales associates on service standards and operating systems Be a brand ambassador: provide a high level of service and aesthetic representation Drive Anthro Programme sign ups by ensuring all staff are knowledgeable and are passionately offering the benefits to customers Operations: Participate in weekly recaps and touch-bases with the Management team to discuss, analyse, and plan department initiatives Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Assist with the timely completion of markdowns, transfers of stock, and Pick Pack and Ship orders Achieve the store stock loss goals via strong loss prevention systems and trainings, assist with annual stock-take Possess strong organisational skills and have the ability to execute projects by priority with a commercial and customer centric mindset Assist in upholding company Health & Safety procedures at all times to protect employees and customers against accidents and incidents Merchandising and Commercial Awareness: Participate in merchant days with the visual team to develop merchandising skills, standards and commercial awareness Utilise knowledge of customer shopping trends, stock ownership and store business drivers to affectively drive department focuses What You'll Need Experience in a leadership or supervisor role, working in a fast-paced and customer focussed retail environment Ability to work with initiative and consistency under tight time constraints Ability to positively impact results in sales Proven record of training individuals or a team of talented people An appreciation and understanding of the Anthropologie culture and its appeal in the market The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #AnthroEU #LI-AA1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

If you love beauty, you're in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands. Beauty Advisor Overview The Beauty Advisor's main responsibility is to achieve sales and KPI's target through a customer first approach. With passion and enthusiasm, they are an ambassador for the brand. About you Able to deliver a 'customer first' experience Able to understand store targets and KPI's Strong communication skills Leads by example Values honesty and integrity in working relationships Embraces change Flexible to meet rapidly changing priorities and deadlines Able to follow direction Open and supportive of other ideas Positive attitude Passionate about beauty Able to use own initiative Role Responsibilities Delivering unbiased customer advice through exceptional product knowledge Working as one team to ensure a 'customer first' experience is delivered consistently Exceeding sales targets and the company acquisition target for N.dulge Following all stock handling policies to ensure stock accuracy and minimise stock loss Communicating clearly and concisely with the store team Confidently communicating with external business partners, store visitors Fully embracing the team effort and taking pride in achieving the common goal Creating an inclusive, welcoming and approachable store environment Maintaining up to date product knowledge and sharing with the team Understanding and adhering to all Company policies and procedures Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK. If you want to find out more about us, what it is like to work for us, all about our benefits, and our pledges on Diversity, Inclusion and Belonging, please visit our website. How We Will Use Your Information: We will use the information you provide to us with your job application to help us process your application for the specific job you have applied for. If you apply speculatively, we will process your application for the job/relevant business area that you detail within your email. Please note that our current system does not use an automated filtering system. All applications made via the website, through a third-party website or in-store will be kept on file for a period of 12 months. This information will be retained and used to assess your suitability to similar positions that may arise in the future, or if the initial vacancy becomes live again during the 12-month period. If you would prefer us to not hold your information on file/ you wish to be 'forgotten' if you are not offered a position with Space NK, please email your 'right to be forgotten' to our recruitment email address with RIGHT TO BE FORGOTTEN as the title of the email. We will always inform you when we have deleted your application details, otherwise we will treat your application as consent to us holding this information.

If you love beauty, you're in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands. Beauty Advisor Overview (Seasonal temp) The Beauty Advisor's main responsibility is to achieve sales and KPI's target through a customer first approach. With passion and enthusiasm, they are an ambassador for the brand. About you Able to deliver a 'customer first' experience Able to understand store targets and KPI's Strong communication skills Leads by example Values honesty and integrity in working relationships Embraces change Flexible to meet rapidly changing priorities and deadlines Able to follow direction Open and supportive of other ideas Positive attitude Passionate about beauty Able to use own initiative Role Responsibilities Delivering unbiased customer advice through exceptional product knowledge Working as one team to ensure a 'customer first' experience is delivered consistently Exceeding sales targets and the company acquisition target for N.dulge Following all stock handling policies to ensure stock accuracy and minimise stock loss Communicating clearly and concisely with the store team Confidently communicating with external business partners, store visitors Fully embracing the team effort and taking pride in achieving the common goal Creating an inclusive, welcoming and approachable store environment Maintaining up to date product knowledge and sharing with the team Understanding and adhering to all Company policies and procedures Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK. If you want to find out more about us, what it is like to work for us, all about our benefits, and our pledges on Diversity, Inclusion and Belonging, please visit our website. How We Will Use Your Information: We will use the information you provide to us with your job application to help us process your application for the specific job you have applied for. If you apply speculatively, we will process your application for the job/relevant business area that you detail within your email. Please note that our current system does not use an automated filtering system. All applications made via the website, through a third-party website or in-store will be kept on file for a period of 12 months. This information will be retained and used to assess your suitability to similar positions that may arise in the future, or if the initial vacancy becomes live again during the 12-month period. If you would prefer us to not hold your information on file/ you wish to be 'forgotten' if you are not offered a position with Space NK, please email your 'right to be forgotten' to our recruitment email address with RIGHT TO BE FORGOTTEN as the title of the email. We will always inform you when we have deleted your application details, otherwise we will treat your application as consent to us holding this information.

By adopting the values of Style & Truth across the whole business - from recruitment to product - we safeguard the long term health of the brand and we create more than just fashion. A bit about us Founded in 1970, Jigsaw was the first premium fashion brand on the high street. Since then, the company has expanded worldwide to work with the finest mills, cutting edge photographers, up-and-coming models and renowned architects. But the search for the best in the industry never stops. As our journey continues, we're looking for a warm, passionate, talented and friendly Part Time Style Advisor to join our team in Richmond. You will be working 12 hours per week. Here, you'll learn about Style & Truth: a set of values that sets us apart from the rest of the high street, a belief that everyone should feel empowered to embrace their own style, be true to themselves, and not slavishly follow the fashion world. This means putting style before trends and truth before hype. This is a fabulous opportunity for someone who wants to start or resume a career in fashion - whether you've taken a career break, taken time to start or look after your family, or just have an interest in fashion - we want to hear from you! Similarly, if you have any challenges or need any reasonable adjustments if offered an interview, please let us know and we can make sure the interview is right for you! What you'll be doing - You will be engaging our customers in a warm and personal way that ensures they receive the best in store experience and that their individual style needs are met and adapted to through first class customer service, tailored questioning, observations, brand and product knowledge. - You will control tills and handle financial transactions. - Working with your team, you will support with deliveries, merchandising and replenishing stock, ensuring the store is kept clean and tidy in line with our health and safety policies and upholding the high standards of our brand. - You will take responsibility for your personal development and actively seek opportunities for improvement, to grow personally and professionally as part of our dynamic business. - Undertake any other reasonable duty as directed by your management team. In return, some examples of our comprehensive benefits package include: - Fantastic staff discount schemes - up to 50% (and 70% on 5 items per season) - Generous seasonal uniform allowance - Bonus scheme - Life assurance - Pension - Access to the Retail Trust, our renowned industry benefits provider, for a whole host of resources, support and discounts To apply for this exciting opportunity and join our fun and fantastic team, please click on the Apply button and fully complete the application form for our consideration. We are committed to equality of opportunity for all staff and applications are encouraged from individuals regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marriage and civil partnerships or pregnancy and maternity.

Job Type: 6 month Fixed-Term Contract Store Location: George Street, Richmond Hours: 38.75 hours per week Salary: £15.40 per hour, 25% colleague discount, 28-days annual leave pro rata THE JOB Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer? As an Assistant Retail Manager, you'll support the day-to-day management of the store and become a brand ambassador for Holland & Barrett. You'll partner with the Store Manager to build a high performing team by recruiting, coaching, training, and setting clear expectations. You will act as a role model for world class customer service, drive financial performance with sales targets, maintain stock accuracy, set-up store promotional plans and ensure full compliance with health and safety. To become a Health & Wellness specialist you'll embark on a training programme that includes our "Qualified to Advise" and "Healthy Expert" qualifications which are accredited by our awarding body to Level 2 and Level 3. THE PERSON To be successful, we'd like you to show us that you have: Previous retail experience Excellent communication and people management skills The ability to work under pressure and handle challenging situations in a fast-paced retail environment The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals Passion and enthusiasm for our products The ability to complete regular computer-based training to ensure exceptional product knowledge The ability to be agile and flexible to multi-task and achieve the best results We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B. Wellness begins with you, start your journey today. THE COMPANY At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally. Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.

By adopting the values of Style & Truth across the whole business - from recruitment to product - we safeguard the long term health of the brand and we create more than just fashion. DESCRIPTION Founded in 1970, Jigsaw was the first premium fashion brand on the high street. Since then, the company has expanded worldwide to work with the finest mills, cutting edge photographers, up-and-coming models and renowned architects. But the search for the best in the industry never stops. As our journey continues, we're looking for passionate and talented people to learn about Style & Truth: a set of values that sets us apart from the rest of the high street, a belief that everyone should feel empowered to embrace their own style, be true to themselves, and not slavishly follow the fashion world. This means putting style before trends and truth before hype. We are looking for a creative and detail focused Junior Graphic Designer to join our team in our Head Office in Richmond. JOB PURPOSE: To work with the Creative team on the design and development of content that brings the Jigsaw brand to life. You will be responsible for taking projects from concept to delivery, executing strong creative ideas. The ideal candidate has a strong eye for design, a passion for visual storytelling, and a desire to grow their skills in a collaborative environment. Although heavily weighted to digital channels, this role will support the design team in creating a wide range of materials across digital and print platforms. DUTIES AND RESPONSIBILITIES: Include but not limited to: Work as part of the creative team alongside the Graphic Designer, assisting on the designs for online, social and instore assets. Design and creation of marketing emails Design and creation of online editorial features Design and creation of affiliate and onsite banners Design and creation of POS marketing material Crop and artwork images where necessary Liaise with other departments within the company to supply and adapt design work for social media and other uses Create mobile and multi-device friendly content for all of the above online content Responsible for assisting the Graphic Designer with the maintenance and creation of regularly changing on-site graphics and imagery Regularly undertake competitor research, making improvement suggestions Assisting when required in design for print including look books, adverts, flyers, in-store POS, postcards and invitations Other adhoc duties within in the team REQUIRED SKILLS & EXPERIENCE: An appreciation of commercial drivers within fashion and how the design can affect conversion rates Understanding of the limitations and possibilities within the web development, do not need to create code but do need to understand what is used for what. Able to work with existing implementations to optimise the look and feel, and user experience. The ability to design and create work from concept to fruition. Adaptable and with the ability to coordinate multiple projects simultaneously. Strong communication and time-management skills. Ability to work in a fast-paced environment with a variety of people and personalities. Work effectively on your own initiative as well as within a team Excellent organisation skills with the ability to plan, organise and prioritise tasks to meet tight deadlines. Ability to artwork print projects ESSENTIAL: Design degree or similar Previous experience in the industry as a Junior Graphic Designer Excellent skills in Adobe Photoshop, Illustrator, Indesign and XD Exceptional attention to detail and creative thinking. Strong appreciation of design principles, typography and layout. A love of fashion and knowledge of trends and designers. Ability to work well as part of a team Experience working on website designs or print publications. DESIRABLE: Ability to design and artwork responsively for desktop/ tablet / mobile Experience art working print projects Ability to use After Effects or similar UX understanding BENEFITS Holidays Life Assurance Pension Fantastic Staff discount schemes - up to 50% (and 70% on 5 items per season) Cycle to work scheme Access to Retail Trust benefits and discounts Sample sales Core Hours We are committed to equality of opportunity for all staff and applications are encouraged from individuals regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marriage and civil partnerships or pregnancy and maternity.

By adopting the values of Style & Truth across the whole business - from recruitment to product - we safeguard the long term health of the brand and we create more than just fashion. A bit about us Founded in 1970, Jigsaw was the first premium fashion brand on the high street. Since then, the company has expanded worldwide to work with the finest mills, cutting edge photographers, up-and-coming models and renowned architects. But the search for the best in the industry never stops. Job Purpose To drive sales and profitability by ensuring optimal stock levels across our own stores, concession partner stores, and their websites. This role requires a commercially astute individual who can analyse trading performance, communicate effectively across internal and external teams, and take proactive steps to maximise product availability and sell-through. ________________________________________ Key Responsibilities - Channel Trading & Partner Collaboration - Lead weekly trade calls with concession partners (e.g., John Lewis, BrownThomas) to review performance, identify risks, and propose trading actions. - Monitor and optimise stock levels across partner websites and physical stores, ensuring alignment with marketing campaigns and promotional activity. - Act as the key liaison between internal merchandising, digital, and partner teams to ensure seamless execution of stock and trading strategies. - Stock Management & Allocation - Own the tiering and grading process, collaborating with the product merchandising team to inform allocation planning and replenishment strategies. - Conduct regular stock consolidations and transfers to maximise availability and reduce markdown risk. - Support decisions around One Stock, outlet, and terminal stock management, including third-party/sample sales. - Performance Analysis & Reporting - Deliver weekly and seasonal trade reports with actionable insights by channel, highlighting opportunities and risks. - Analyse product performance by location and channel to inform future ranging and allocation decisions. - Support new store openings, closures, and relocations with tailored stock planning and performance forecasting. - Communication & Stakeholder Engagement - Be the go-to contact for store and partner communication, leading weekly calls and conducting regular store visits with area managers. - Provide timely and clear feedback to the wider merchandising and buying teams on trading performance and stock health. - Collaborate with marketing and visual merchandising teams to ensure product launches and campaigns are fully supported in-store and online. ________________________________________ Skills & Experience - 2+ years' experience in Branch/Channel Merchandising or a similar multi-channel retail role. - Strong analytical and numerical skills with a keen eye for detail. - Excellent communication and interpersonal skills, with confidence in presenting to internal and external stakeholders. - Commercially aware with a strong understanding of customer behaviour across different markets and channels. - Highly organised with the ability to manage multiple priorities in a fast-paced environment. - Proficient in Excel and confident using merchandising and reporting systems. ________________________________________ Desirable Attributes - Experience working with concession partners and/or e-commerce platforms. - A proactive mindset with the ability to influence and drive change. - Passion for retail, fashion, and delivering exceptional customer experiences. In return, some examples of our comprehensive benefits package include: - Fantastic staff discount schemes - up to 50% (and 70% on 5 items per season) - Life assurance - Access to the Unum, our renowned industry benefits provider, for a whole host of resources, support and discounts To apply for this exciting opportunity and join our fun and fantastic team, please click on the Apply button and fully complete the application form for our consideration. We are committed to equality of opportunity for all staff and applications are encouraged from individuals regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marriage and civil partnerships or pregnancy and maternity.

SHIFTS YOU ARE APPLYING FOR: 13.25hrs p/w; Sun 11:00 - 17:00; Sat 10:45 - 19:15 To be a successful Sales Manager, you will lead and inspire your team to prioritise outstanding customer service and achieve performance targets. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in leading, coaching and motivating a team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available. About the Role: To be a successful Sales Manager you will: Support the Store management team across all product areas, back of house and running the store when needed Manage a team to deliver amazing service and accurate stock processes in an environment which is commercial, operationally efficient, safe and where targets are met Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do Demonstrate a hands-on approach for all commercial and operational activities by working alongside the team Ensure communication is up-to-date and accurate at all times in order to meet business needs We'll offer amazing benefits (see list further below) About You: You are passionate about our customers, our people and our products. This passion and energetic approach to work inspires and motivate others, creating a great working atmosphere and team spirit You have exceptional commercial understanding, with the know how to create a fantastic shopping experience for our customers A team player who works at their best in a results driven, fast paced and challenging environment. You have the ability to adapt to change quickly, bringing the rest of the team on board with the new objectives A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others Able to demonstrate the ability to problem solve, make sound business decisions, confidently challenge processes and generate innovative ideas to take the business forward Confident when dealing with people issues An effective multi tasker who can plan, organise and prioritise your workload In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship. What's Next Press the apply button now to start your application. Once you have applied for the job, we will initially consider your skills and experience based on your application. If you match our criteria we will be in touch to arrange a Telephone or Video Interview to find out more about your job history and more about you as a person. The next stage would be an in store assessment. In order to apply for this position you must not have had an unsuccessful application for a similar role in 6 months. Fantastic rewards for doing a great job and achieving great results 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT) 10% off most partner brands & up to 15% off Branded Beauty Sharesave Scheme 75% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract) Early VIP access to sale stock Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform Access to fantastic discounts at our Staff Shops Access a digital GP and other free health and wellbeing services Life assurance You can register for a discounted health plan for you and your family Financial Wellbeing - Save, track and enhance your financial wellbeing Apprenticeship - Earn, learn and gain a qualification (England stores only) Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store Support Networks - Access to Network Groups to empower and celebrate each other Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email [email protected] (please include 'Workplace Adjustments' in the subject line), or call us on 0116 429 8726 / 0044 116 429 8726 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).

SHIFTS YOU ARE APPLYING FOR: 21.25hrs p/w; Mon 11:30 - 19:00; Wed 10:45 - 19:15; Fri 12:00 - 19:00 To be a successful Sales Manager, you will lead and inspire your team to prioritise outstanding customer service and achieve performance targets. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in leading, coaching and motivating a team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available. About the Role: To be a successful Sales Manager you will: Support the Store management team across all product areas, back of house and running the store when needed Manage a team to deliver amazing service and accurate stock processes in an environment which is commercial, operationally efficient, safe and where targets are met Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do Demonstrate a hands-on approach for all commercial and operational activities by working alongside the team Ensure communication is up-to-date and accurate at all times in order to meet business needs We'll offer amazing benefits (see list further below) About You: You are passionate about our customers, our people and our products. This passion and energetic approach to work inspires and motivate others, creating a great working atmosphere and team spirit You have exceptional commercial understanding, with the know how to create a fantastic shopping experience for our customers A team player who works at their best in a results driven, fast paced and challenging environment. You have the ability to adapt to change quickly, bringing the rest of the team on board with the new objectives A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others Able to demonstrate the ability to problem solve, make sound business decisions, confidently challenge processes and generate innovative ideas to take the business forward Confident when dealing with people issues An effective multi tasker who can plan, organise and prioritise your workload In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship. What's Next Press the apply button now to start your application. Once you have applied for the job, we will initially consider your skills and experience based on your application. If you match our criteria we will be in touch to arrange a Telephone or Video Interview to find out more about your job history and more about you as a person. The next stage would be an in store assessment. In order to apply for this position you must not have had an unsuccessful application for a similar role in 6 months. Fantastic rewards for doing a great job and achieving great results 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT) 10% off most partner brands & up to 15% off Branded Beauty Sharesave Scheme 75% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract) Early VIP access to sale stock Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform Access to fantastic discounts at our Staff Shops Access a digital GP and other free health and wellbeing services Life assurance You can register for a discounted health plan for you and your family Financial Wellbeing - Save, track and enhance your financial wellbeing Apprenticeship - Earn, learn and gain a qualification (England stores only) Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store Support Networks - Access to Network Groups to empower and celebrate each other Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email [email protected] (please include 'Workplace Adjustments' in the subject line), or call us on 0116 429 8726 / 0044 116 429 8726 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).

If you love beauty, you're in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands. Supervisor Overview The Supervisor's main responsibility is to assist the management team to maximise sales and profitability whilst supporting and retaining a high performing team. About you Able to deliver a 'customer first' experience, demonstrating leadership to coach and motivate their team Able to understand and analyse commercial reports to drive business opportunities Able to identify key performance behaviours and competencies within the team Strong communication skills Strong prioritising and organisational skills Values honesty and integrity in working relationships Able to manage change Flexible to meet rapidly changing priorities and deadlines Able to delegate tasks and follow up effectively to ensure completion Role Responsibilities Supporting the team to ensure a 'customer first' experience is delivered consistently Exceeding sales targets and the company acquisition target for N.dulge Supporting stock file accuracy - adhering to all stock handling policies to ensure stock accuracy and minimise stock loss Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement Communicating clearly and concisely with all internal and external business partners to drive business opportunities Actively identifying innovative opportunities to maximise the business Confidently analysing all available business reports to review weekly, monthly and yearly performance Supporting the store recruitment process, retaining diverse teams that deliver our 'customer first' experience Creating an inclusive, welcoming and approachable environment for employees to thrive in Confidently delivering feedback and escalating any performance issues to the Store Manager or Assistant Manager Coaching and developing the team to achieve their full potential Ensuring the store is maintained in line with Company policies and procedures Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK. If you want to find out more about us, what it is like to work for us, all about our benefits, and our pledges on Diversity, Inclusion and Belonging, please visit our website. How We Will Use Your Information: We will use the information you provide to us with your job application to help us process your application for the specific job you have applied for. If you apply speculatively, we will process your application for the job/relevant business area that you detail within your email. Please note that our current system does not use an automated filtering system. All applications made via the website, through a third-party website or in-store will be kept on file for a period of 12 months. This information will be retained and used to assess your suitability to similar positions that may arise in the future, or if the initial vacancy becomes live again during the 12-month period. If you would prefer us to not hold your information on file/ you wish to be 'forgotten' if you are not offered a position with Space NK, please email your 'right to be forgotten' to our recruitment email address with RIGHT TO BE FORGOTTEN as the title of the email. We will always inform you when we have deleted your application details, otherwise we will treat your application as consent to us holding this information.

SHIFTS YOU ARE APPLYING FOR: 9.25hrs p/w; Sun 11:00 - 16:00; Sat 14:00 - 18:30 Working as part of a fast-paced store team, your top priority will be to offer outstanding service and excellent stock operations to our customers. In return for supporting all Company policies and procedures and having a great attitude to work, we will invest in you and your development from day one. Flexible working options are available. About the Role: To be a successful Sales Team Member you will: Offer fast and friendly service at all times, helping our customers to find the perfect products Share your passion and knowledge about our amazing products Work in all areas of the store, including sales floors, stockrooms and processing deliveries Take control of your own development We'll offer amazing benefits (see further list below) About You: A great communicator who's always looking for ways you can help Friendly, calm and efficient - even on your busiest days Excited about the challenge of a varied and fast-paced job Flexible, supportive and always ready to go the extra mile In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship What's Next As part of your application you will be required to complete an online assessment. This will involve a Working with Numbers Assessment and a Retail Scenarios Assessment. Our in-store recruitment team will then review the successfully completed applications and those that match the job criteria closest will be contacted to arrange an initial Interview so we can have a chat to find out more about you. In order to apply for this position you must not have had an unsuccessful online assessment (as detailed above) in the last 6 months. Best of luck! #Assistant #Customer #Shop #Associate #Consultant #Delivery #Colleague Recognition and rewards for doing a great job and achieving great results 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT) 10% off most partner brands & up to 15% off Branded Beauty 75% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract) Early VIP access to sale stock Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform Access to fantastic discounts at our Staff Shops Sharesave scheme Access a digital GP and other free health and wellbeing services Life assurance You can register for a discounted health plan for you and your family Financial Wellbeing - Save, track and enhance your financial wellbeing Apprenticeship - Earn, learn and gain a qualification (England stores only) Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store Support Networks - Access to Network Groups to empower and celebrate each other Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email [email protected] (please include 'Workplace Adjustments' in the subject line), or call us on 0116 429 8726 / 0044 116 429 8726 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).

SHIFTS YOU ARE APPLYING FOR: 7.50hrs p/w; Mon 08:00 - 11:30; Sat 10:30 - 14:30 Working as part of a fast-paced store team, your top priority will be to efficiently process our products so that they are available to customers as quickly as possible. When you're needed to work on the salesfloor, your outstanding customer service skills will shine through. In return for supporting all Company policies and procedures and having a great attitude to work, we will invest in you and your development from day one. Flexible working options are available. About the Role: To be a successful Delivery Team Member you will have perfect stock available for our customers by: Accurately processing stock quickly and to the highest standard, which includes scanning, unpacking, hanging, size cubing and putting stock away Ensuring all stock is gorgeously presented and put onto the sales floors or away in the stockrooms correctly Keeping operational areas of the store clean, tidy and organised Offering fast and friendly service to our customers from back or front areas of the store, working on the sales floor as needed Working as part of the store team, reporting to one of our Coordinators or Managers We'll offer amazing benefits (see further list below) About You: A great communicator who is friendly, calm and efficient - even on your busiest days Accurate, thorough and well organised, with excellent attention to detail You take pride in your work and approach all tasks with energy, pace and enthusiasm Happy to work on your own and keep yourself busy Flexible, supportive and always ready to go the extra mile for your team and our customers Enjoy taking control of your own development In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship What's Next As part of your application you will be required to complete an online assessment. This will involve a Working with Numbers Assessment and a Retail Scenarios Assessment. Our in-store recruitment team will then review the successfully completed applications and those that match the job criteria closest will be contacted to arrange an initial Interview so we can have a chat to find out more about you. In order to apply for this position you must not have had an unsuccessful online assessment (as detailed above) in the last 6 months. Best of luck! #Delivery #Assistant #Shop #Packaging #Operative #Colleague #Warehouse #Stockroom #Replenishment #Replen Recognition and rewards for doing a great job and achieving great results 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT) 10% off most partner brands & up to 15% off Branded Beauty 75% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract) Early VIP access to sale stock Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform Access to fantastic discounts at our Staff Shops Sharesave scheme Access a digital GP and other free health and wellbeing services Life assurance You can register for a discounted health plan for you and your family Financial Wellbeing - Save, track and enhance your financial wellbeing Apprenticeship - Earn, learn and gain a qualification (England stores only) Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store Support Networks - Access to Network Groups to empower and celebrate each other Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email [email protected] (please include 'Workplace Adjustments' in the subject line), or call us on 0116 429 8726 / 0044 116 429 8726 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).

SHIFTS YOU ARE APPLYING FOR: 6hrs p/w; Fri 07:00 - 10:00; Sat 07:00 - 10:00 Working as part of a fast-paced store team, your top priority will be to locate, pack and promptly process stock, ensuring it's beautifully presented to our customers. When you're needed to work on the salesfloor, your outstanding customer service skills will shine through. In return for supporting all Company policies and procedures and having a great attitude to work, we will invest in you and your development from day one. Flexible working options are available. About the Role: To be a successful Stock Team Member you will have perfect products available for our online customers by: Accurately processing stock quickly and to the highest standard, which includes locating, packing and promptly transferring stock in and out of store Meeting deadlines to always deliver to our customers at the promised time Keeping operational areas of the store clean, tidy and organised Working in all areas of the store as needed, including the sales floors, to offer fast and friendly service Working as part of the store team, reporting to one of our Coordinators or Managers We'll offer amazing benefits (see further list below) About You: A great communicator who is friendly, calm and efficient - even on your busiest days Accurate, thorough and well organised, with excellent attention to detail You take pride in your work and approach all tasks with energy, pace and dedication Happy to work on your own and keep yourself busy to achieve all performance targets Flexible, supportive and always ready to go the extra mile for your team and our customers Enjoy taking control of your own development In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship What's Next As part of your application you will be required to complete an online assessment. This will involve a Working with Numbers Assessment and a Retail Scenarios Assessment. Our in-store recruitment team will then review the successfully completed applications and those that match the job criteria closest will be contacted to arrange an initial Interview so we can have a chat to find out more about you. In order to apply for this position you must not have had an unsuccessful online assessment (as detailed above) in the last 6 months. Best of luck! #Delivery #Assistant #Shop #Packaging #Operative #Colleague #Stockroom Recognition and rewards for doing a great job and achieving great results 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT) 10% off most partner brands & up to 15% off Branded Beauty 75% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract) Early VIP access to sale stock Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform Access to fantastic discounts at our Staff Shops Sharesave scheme Access a digital GP and other free health and wellbeing services Life assurance You can register for a discounted health plan for you and your family Financial Wellbeing - Save, track and enhance your financial wellbeing Apprenticeship - Earn, learn and gain a qualification (England stores only) Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store Support Networks - Access to Network Groups to empower and celebrate each other Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email [email protected] (please include 'Workplace Adjustments' in the subject line), or call us on 0116 429 8726 / 0044 116 429 8726 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).

SHIFTS YOU ARE APPLYING FOR: 7.50hrs p/w; Sun 12:30 - 17:00; Sat 16:30 - 19:30 Working as part of a fast-paced store team, your top priority will be to offer outstanding service and excellent stock operations to our customers. In return for supporting all Company policies and procedures and having a great attitude to work, we will invest in you and your development from day one. Flexible working options are available. About the Role: To be a successful Sales Team Member you will: Offer fast and friendly service at all times, helping our customers to find the perfect products Share your passion and knowledge about our amazing products Work in all areas of the store, including sales floors, stockrooms and processing deliveries Take control of your own development We'll offer amazing benefits (see further list below) About You: A great communicator who's always looking for ways you can help Friendly, calm and efficient - even on your busiest days Excited about the challenge of a varied and fast-paced job Flexible, supportive and always ready to go the extra mile In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship What's Next As part of your application you will be required to complete an online assessment. This will involve a Working with Numbers Assessment and a Retail Scenarios Assessment. Our in-store recruitment team will then review the successfully completed applications and those that match the job criteria closest will be contacted to arrange an initial Interview so we can have a chat to find out more about you. In order to apply for this position you must not have had an unsuccessful online assessment (as detailed above) in the last 6 months. Best of luck! #Assistant #Customer #Shop #Associate #Consultant #Delivery #Colleague Recognition and rewards for doing a great job and achieving great results 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT) 10% off most partner brands & up to 15% off Branded Beauty 75% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract) Early VIP access to sale stock Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform Access to fantastic discounts at our Staff Shops Sharesave scheme Access a digital GP and other free health and wellbeing services Life assurance You can register for a discounted health plan for you and your family Financial Wellbeing - Save, track and enhance your financial wellbeing Apprenticeship - Earn, learn and gain a qualification (England stores only) Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store Support Networks - Access to Network Groups to empower and celebrate each other Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email [email protected] (please include 'Workplace Adjustments' in the subject line), or call us on 0116 429 8726 / 0044 116 429 8726 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).

Role overview As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs. You'll help with frame adjustments, repairs, and fittings. Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments. Overall, your goal is to provide excellent customer service and ensure that our customers leave happy, with eyewear that fits properly and meets their vision needs. You'll play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective service, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Provide excellent customer service, with the ability to provide personalised assistance to customer and address their needs and concerns Great communication and rapport building to translate professional terminology into language understandable to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Ability to work as part of a team, with colleagues across the whole store The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Knowledge and understanding of our optical products and services, including frames, lenses, and contact lenses, and the ability to inform customers about them and promote our products and services to help towards your store targets Arrange and maintain the stores look and feel, keeping it organised and stocked, to provide a visually appealing environment for our customers, in line with the store marketing guidance. Anything else you should know? Sales and performance-based bonus Targeted incentives Pension scheme Life Assurance - 2 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!

Location This position is located at 54 George Street, Richmond, , TW91HJ United Kingdom Role Summary The Store Manager will lead and inspire by taking a forward-thinking and Omni channel approach to the retail experience. The goal is to deliver a unique and entrepreneurial store experience by taking a forward-thinking approach to in-store creative merchandising, customer experience and leadership to ultimately drive sales and customer engagement. What You'll Be Doing Leadership and Team Management Recruit, Hire and Promote: continuously talent plan to build a strong internal bench, maintain a network of great candidates, hire exceptional people, and create personalized development paths Develop & Train: use creative strategies to develop training plans that build skills and expertise and teach team members by providing timely and specific feedback to create a culture of problem solvers Inspire & Motivate: inspire teams through shared fate, creativity, empathy, and empowerment, tailoring motivation to the individual and leveraging the strengths of the team Brand Experience Customer Engagement: highly focused on delivering exceptional customer experiences that are engaging, efficient and personalized, with merchandising and display that creates a compelling atmosphere for the customer Retail Experience: elevate every aspect of the brick and mortar experience as the brand experience and Omni channel capabilities expand; translate good ideas into testable, actionable concepts that can be shared Digital Experience: leverage localized digital marketing efforts to engage the customer in new ways that are intended to drive brick and mortar brand awareness like Local Social Media accounts, in-store pickup, and digital-first merchandising opportunities as the retail environment evolves Community & Culture: find ways to connect with the local community through in-store events to drive brand awareness, community culture, and customer engagement with the retail space and products Visual and Business Operations Analyze the Business: analyze sales and product to identify and interpret business opportunities for the store, customer and market Inspire Independent Thinking: effectively delegate and guide teams while at the same time allowing others the creativity to succeed by making strategic, business-impacting decisions Change & Innovation: take a forward-thinking approach to in-store creative marketing, merchandising, activations, customer experience, and team leadership support that drives sales and engages the customer Manage Operational & Visual Execution: collaborate with store teams and key partners to lead timely and effective execution in all areas of store operations and visuals while assuming accountability for the store's performance and profitability Communication and Relationships Communicate & Build Relationships: foster a culture of strong communication and teamwork in order to ensure a seamless balance of operational and visual priorities and facilitate problem solving Leadership & Feedback: inspire independence and brand ownership to drive sales by integrating observations and key performance metrics to guide teams in making business-impacting decisions Knowledge and Information Dissemination: develop thinkers not followers through dissemination of knowledge, a culture of peers teaching peers, and by enabling easy access to information in order to teach how to analyze and innovate. What You'll Need Strong people management and leadership skills Strong business acumen and ability to achieve visual and operational excellence Inspires entrepreneurial thinking and can lead teams to achieve extraordinary results Exceptional critical thinking skills and a passion for continually evolving and innovating Strong merchant skills and a history of delivering financial results Well-rounded leader with a proven record of hiring and developing creative and operational talent Experienced in coaching, counseling & conflict resolution Key Partners District + Regional Team Store Operations Brand Experience Team Regional Loss Prevention Manager Inventory Control Sales Audit Facilities Special Requirements Ability to regularly work nights and weekends Occasional travel The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #FreePeople #LI-AA1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at 54 George Street, Richmond, , TW91HJ United Kingdom Role Summary To create a unique, innovative and inspirational customer experience encompassing the Free People lifestyle and brand image, while maintaining all store operations and goals, resulting in driving sales and ensuring a profitable store. The Assistant Visual Manager will partner and support the Store Manager and the Assistant Store Manager. They will also have an open and direct line of communication with the District Manager in order to most effectively hold a firm knowledge of overall brand direction and focus. What You'll Be Doing People Lead, mentor and motivate the team regarding all aspects of leadership, visual execution and expectations through:Focused visual training workshops and innovative training exercises Consistent and continual feedback and accountability Promoting a sense of ownership and delegation Team involvement and strategic planning Morning and all store staff meetings Manage and motivate a high level of Customer Care utilizing all resources and initiatives Lead by example to set bar for employee productivity Serve as a proactive mentor, teacher and problem solver for sales team Facilitate hiring and recruiting; actively attracting and attaining talent Identify and develop internal talent for succession planning Effectively manage and educate the staff on all accessible training processes that will result in visual standards and execution Develop and enhance the selling culture within the store Process Maintain business awareness and drive sales to achieve and exceed store sales plan and payroll goal Complete all planning objectives in partnership with District and Store level management Adhere to and support Typical Week structure by facilitating scheduling and zoning needs in partnership with management team Promote and maintain a high standard for overall Customer Care, Operations and Loss Prevention Prioritize and delegate tasking to ensure objectives are completed in a timely manner Drive the restock process in partnership with management to maintain stock levels and sell-through awareness Educate the staff on all home office communication and initiatives Communicate performance observations and offer feedback to district point people Work closely with product receiving team to uphold stock room standards Maintain a flexible schedule to accommodate business needs Actively MOD and manage all operational aspects of the store Uphold all company policy and procedure Presentation Utilize and manage the use of weekly sales reports to track, analyze and communicate business results and determine strategies to maximize sales Partner with SBL / DBL to interpret Home Office visual communication and plan, schedule and execute an impactful visual environment Partner with the District Brand Leader to oversee and manage the roll-out of seasonal concepts, store fixture layout, and visual displays Maintain an awareness of brand aesthetic and relevance to the store environment and communicate with team Communicate product performance observations and offer feedback to the District Brand Leader Manage placement of new product in accordance to peak business hours What You'll Need Visual experience Have a visual portfolio to submit prior to interview Occasional nights and weekends The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #FreePeople #LI-AA1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at 54 George Street, Richmond, , TW91HJ United Kingdom Role Summary To create a unique, innovative and inspirational customer experience; encompassing the Free People lifestyle and brand image, while maintaining all store operations and goals, resulting in driving sales and ensuring a profitable store. What You'll Be Doing Exceed the customer's service expectations by meeting the following responsibilities: Build genuine relationships with customers. Greet all customers upon entering the store. Offer to hold items for the customer at the cash wrap or in the fitting room. Determine the customer's needs and offer suggestions and alternatives. Utilize all customer care resources. Offer to locate out of stock product from direct or from another store. Assist in maintaining store merchandising and operational standards. Uphold all company policy and procedures. Maintain a high level of awareness and concern for Loss Prevention. Facilitate the zones of the floor based on business needs. Also may include: Ensure a positive final impression of customer care at the cash wrap by meeting the following responsibilities: Comment on items purchased. Inquire if their purchase is a gift that will need to be wrapped. Request the customer's zip code or email address. Ring transactions efficiently - issue a receipt. Compare signatures on back of card and on the POS Screen. Demonstrate knowledge of return policy. Practice proper phone etiquette. Perform all register functions. Train new stylists on Register University. Maintain cash wrap organization, cleanliness and restock. What You'll Need Energy and happiness that is contagious to your friends, family, and everyone around you Builds relationships naturally, embraces individuality and diversity Exhibits clear verbal communication skills Ability to thrive in a fast paced, rapidly evolving environment Heart and soul for the FP brand Experience being a team player Ability to work flexible hours to meet the needs of the store, which includes nights, weekends, and holidays Eagerness to learn and grow within the organization The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #FreePeople Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at 54 George Street, Richmond, , TW91HJ United Kingdom Role Summary A Key Holder collaborates with the store management in supervision of store operations and leading a store environment that is engaging and inspiring to the customer and store team. This includes driving sales, awareness of key metrics, and development of others. This role is a key holding position. What You'll Be Doing Brand Experience Influence: acts as a brand representative reflective of the company values; partners with the store leadership team on the creation of an engaging experience that appeals to the FP customer. Customer Connection: empowers the team to drive sales through personalized service, elevated styling, and outfitting recommendations; creates inspiring selling initiatives that enhance the customer experience.Utilize in Store Technology: delivers a seamless, omni-channel shopping experience through understanding and utilization of systems and applications. Leadership & Team Management Empowerment: acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks. Lead by example: actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, management of the daily zone, and driving sales. Share knowledge: takes initiative in teaching and sharing product knowledge, brand messaging, and how to deliver exceptional customer interactions by utilizing resources such as Threads, MPOS, the Freeway, and voice of customer tools Visual & Business Operations Store Operations: supports the store management team by participating in daily opening and closing office procedures and execution of operations Support Product Flow: collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining FP's visual and display standards; ensures omni-channel orders are processed timely and accurately Awareness: adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store Communication & Relationships Communication: stays current and responds to communication; contributes to sharing information with the team and actively participates in daily meetings, store initiatives, and brand focuses Positivity: eager to develop new skills while being open and responsive to feedback; enhances customer experience by utilizing strong positive communication Mentorship: guides and develops Stylist team; takes responsibility for own development and professional growth while considering role replacement for career progression What You'll Need Energy and happiness that is contagious to your friends, family, and everyone around you Builds relationships naturally, embraces individuality and diversity Exhibits clear verbal communication skills Ability to thrive in a fast paced, rapidly evolving environment The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #FreePeople Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at 54 George Street, Richmond, , TW91HJ United Kingdom Role Summary To create a unique, innovative and inspirational customer experience; encompassing the Free People lifestyle and brand image, while maintaining all store operations and goals, resulting in driving sales and ensuring a profitable store. The Assistant Store Manager will partner and support the Store Manager and the Assistant Visual Manager. They will have an open and direct line of communication with the District Manager in order to most effectively hold a firm knowledge of overall brand direction and focus What You'll Be Doing People Lead, mentor and motivate the team regarding all aspects of leadership, visual execution and expectations through:Consistent and continual feedback and accountability Promoting sense of ownership and delegation Team involvement and strategic planning Morning and any all store staff meetings and trainings Manage and motivate a high level of Customer Care utilizing all resources and initiatives Partner with Store Brand Leader in performance appraisals and setting goals, with timely follow-up, in order to ensure employee development Facilitate hiring and recruiting; actively attracting and attaining talent Partner with the Store Brand Leader with new hire onboarding, training & development plans Lead by example to set bar for employee productivity Serve as a proactive mentor, teacher and problem solver for sales team Identify and develop internal talent for succession planning Develop and enhance the selling culture within the store Process Maintain business awareness, and drive sales in order to achieve and exceed goals Complete all planning objectives in partnership with District and Store level management Adhere to and support Typical Week structure by facilitating scheduling and zoning needs in partnership with management team Promote and maintain a high standard for overall Customer Care, Operations and Loss Prevention Prioritize and delegate tasking to ensure objectives are completed in a timely manner Drive the restock process in partnership with management to maintain stock levels and sell-through awareness Educate the staff on all home office communication and initiatives Communicate performance observations and offer feedback to district point people Work closely with product receiving team to uphold stock room standards Actively MOD and manage all operational aspects of the store Uphold all company policy and procedure Presentation Utilize and manage the use of weekly sales reports to track, analyze and communicate business results, as well as determine strategies to maximize sales Execute and/ or delegate all weekly operational and visual objectives Effectively manage and educate the staff on all accessible training processes that will result in consistent visual standards and execution Maintain an awareness of brand aesthetic and relevance to the store environment and communicate with team Communicate product performance observations and offer feedback to District Brand Leader. What You'll Need Strong people management and leadership skills Good business acumen and ability to achieve visual and operational excellence Critical thinking skills and a passion for continually evolving and innovating Well-rounded leader with a proven record of hiring and developing creative and operational talent Experienced in coaching, counseling & conflict resolution The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #FreePeople #LI-AA1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

SHIFTS YOU ARE APPLYING FOR: 13hrs p/w; Mon 07:00 - 11:30; Thu 15:00 - 18:00; Sat 08:30 - 14:30 To be a successful Delivery Manager, you will lead and inspire your team to prioritise outstanding stock processing, stockroom organisation and achieve performance targets. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in leading, coaching and motivating a high performing team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available. About the Role: To be a successful Delivery Manager you will: Manage a team to deliver outstanding stock processing and stockroom organisation in an environment which is commercial, operationally efficient, safe and where performance targets are achieved Demonstrate a hands-on approach for all operational activities by working alongside the team, supporting the sales floors and store management team when needed Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do Ensure smooth running of the stockroom processes by continuously improving, identifying and solving problems - driving the highest stockroom and stock processing standards Always strive to ensure our beautifully presented stock is available to our customers as soon as possible We'll offer amazing benefits (see list further below) About You: You are passionate about our customers, our people and our products. This passion and energetic approach to work inspires and motivate others, creating a great working atmosphere and team spirit A team player who works at their best in a results driven, fast paced and challenging environment. You have the ability to adapt to change quickly, bringing the rest of the team on board with the new objectives A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others Able to demonstrate the ability to problem solve, make sound business decisions, confidently challenge processes and generate innovative ideas to take the business forward Confident when dealing with people issues An effective multi tasker who can plan, organise and prioritise your workload Experience in working to productivity related performance targets is desirable but not essential In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship. What's Next Press the apply button now to start your application. Once you have applied for the job, we will initially consider your skills and experience based on your application. If you match our criteria we will be in touch to arrange a Telephone or Video Interview to find out more about your job history and more about you as a person. The next stage would be an in store assessment. In order to apply for this position you must not have had an unsuccessful application for a similar role in 6 months. Fantastic rewards for doing a great job and achieving great results 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT) 10% off most partner brands & up to 15% off Branded Beauty Sharesave Scheme 75% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract) Early VIP access to sale stock Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform Access to fantastic discounts at our Staff Shops Access a digital GP and other free health and wellbeing services Life assurance You can register for a discounted health plan for you and your family Financial Wellbeing - Save, track and enhance your financial wellbeing Apprenticeship - Earn, learn and gain a qualification (England stores only) Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store Support Networks - Access to Network Groups to empower and celebrate each other Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email [email protected] (please include 'Workplace Adjustments' in the subject line), or call us on 0116 429 8726 / 0044 116 429 8726 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).