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All job offers Northampton

  • Northampton

10 Job offers

  • HERMES
    As part of the Northampton manufacturing team, this position is required to manually fit and stitch together the prepared workload to form the basis of a leather shoe upper. To engage in a range of production activities working as a team and as an individual to aid in meeting the production objectives in terms of quality and quantity in an effective manner. Nature and scope of the main activities: To be fully competent in all aspects of stitching a shoe upper by using a sewing machine, including under edging, sides, caps etc. To be fully competent/or a willingness to learn all aspects of fitting a shoe upper. Work as part of a team and on an individual basis working to obtain the daily/weekly targets ensuring quality is at the highest standard. Able to prioritise the work to meet production needs. Be prepared to flex daily workload if required to take account of exceptional events, such as urgent tickets, machine breakdowns, lack of materials, etc. and communicate to relevant Team Leader / Supervisor. Liaise with the Team Leader and/or Supervisor to address specific quality or production problems. Ensure departmental machinery and equipment is in good working order and any problems are reported to the Team Leader and/or Supervisor. Person Specification Previous experience in the shoe industry (or similar) in a stitching/machinist role is essential Must be fully competent in using a sewing machine Previous experience is advantageous Exceptional attention to detail Ability to train others once fully trained Self-motivated High standards of workmanship within own work Excellent spoken and written communication skills A responsible and conscientious attitude Calmness under pressure The ability to respect confidential company or personal information
    Permanent
    Northampton
  • BENEFIT COSMETICS
    Overview Benefit is glowing...we mean growing...and we are looking for a fearless Full-time Counter Manager who is passionate about making real connections in Boots Northampton! Calling all rule-breakers, innovators & fun-loving self-starters! Are you smart, sassy & scrappy? Do you love to laugh out loud? You're just what we're lookin' for, Gorgeous! We're Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under leading luxury products group Louis Vuitton Moet Hennessy. Founded in 1976 by twins Jean & Jane Ford in San Francisco, today we're in 59 countries with more than 3,000 BrowBars & 6,000 trained service experts worldwide. At Benefit, we believe laughter is the best cosmetic, because when we're laughing & having fun, that's when we're our most beautiful. We're known to work smart & laugh hard. Sound like you? You've come to the right place! We're living proof that premium brands don't have to be serious. Let others do all the science and molecule stuff - we're here to transform customers into better versions of themselves, and have a ton of fun doing it. It means looking good and staying positive - every customer you approach will see you as the face of our brand. You're going to love doing all those makeovers with our best-selling products, and they'll love you for making them look amazing. Responsibilities The Counter Manager has overall responsibility for the achievement of Benefit retail objectives in store. By leading your team by setting the perfect example, you will maximise all sales opportunities and ensure that the team provides the best customer service and shopping experience possible. Duties for a Counter Manager Include Management - Managing Brow and Beauty Experts by motivating staff and delegating roles, ensuring sales targets are met, and high customer service standards are maintained. Sales Goals - Achieving counter and service sales targets agreed with the area manager through delegating to Brow and Beauty advisors, making connections with customers, demonstrating products, carrying out beauty/brow services, and booking repeat appointments. Brow services - Waxing, Tinting, and tweezing to ensure customers love their brows and book repeat appointments. (Full training will be provided to make you a Brow Expert!) Teamwork - Through daily team meetings, effective communication, and recognition of positive work you will ensure the in-store teams remain motivated and work to achieve individual and counter targets Promotion and Special Events - Building business with innovation by creating both in-store and external events through linkups, interdepartmental events, and counter events including new product releases and charity events. Stock - Ensuring the counter remains stocked at all times and reporting any concerns to the area manager immediately. Communication - You will be responsible for communication between store/department managers and area managers as well as maintaining high levels of open communication on the counter. Administration - You will be responsible for ensuring daily, weekly, monthly, and yearly administration is completed, and where necessary assisting with area manager administration. Staff Rotas - You will ensure staff rotas are completed fairly and on a monthly basis. Hygiene and Housekeeping - You will ensure the counter and displays are kept clean and hygienic at all times. Qualifications Counter Managers may be required to work weekends, late nights, and bank holidays alongside weekday shifts. Benefit is filled with both laughter and hard work - making us a unique place to hang your hat. We offer beauty-full opportunities for growth and development and represent a wide variety of skills and backgrounds. If you're the type of person who puts the word "no" before the word "problem," then the Counter Manager position may be the fabulous opportunity for you. Our mission at Benefit is to "To build a beauty community for all. Dedicated to doing good and feeling good" As an equal opportunity employer we stay true to our mission. We celebrate difference and encourage everyone to be their authentic self. We use video interview as part of our recruitment process, but if you have additional needs that requires some flexibility, please contact [email protected].
    Permanent
    Northampton
  • LUSH
    Diversity matters We are building a brand that represents the people of the world. It's what you do that counts, and we are always looking to expand perspectives and voices to shape our future. We see you, we celebrate you, we want you! Who we are You might know us as the inventors of the bath bomb, but there's more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good. The Living Wage Foundation's statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what's inside that counts - whether that's an ingredient in a product, or the minerals in a smartphone. The role In this role, you'll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You'll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you'll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You'll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you'll be well-supported through training and development to grow your skills. Think you've got what it takes? Come in and have a chat with us! We strongly encourage applicants to drop in and have a chat regarding the position, so that we can answer any further questions you might have. This drop-in chat is considered part of the application process and, as such, applicants are more likely to be considered for interview. Applicants will be required to work a 45 minute shopfloor trial, either after the drop-in chat, or if you're pressed for time, you can return at some point during the drop-in period - please see the dates in the key information section below. Your trial shift cannot go ahead without proof of Right To Work documents, so please do make sure you bring them with you. Key Information Hours available: 8 hours per week - plus potential overtime, dependent on the needs of the business Application Deadline: Saturday 28th June, 2025 Drop-in/informal chats: 16th-22nd June, 27th-29th June, 1st-5th July - during shop opening hours Trial shifts: Either after your drop in chat, dependent on you having your Right to Work in the UK documents to hand, alternatively, schedule your Trial shift for another time during the drop-in period. Interview Dates: 8th - 12th July Start Date and Training: Tuesday 22nd July and Tuesday 29th July - applicants must be available on both of these days. Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change. Key Responsibilities Greet customers warmly and create a welcoming store environment. Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations. Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples. Assist in hosting in-store events, providing a memorable and inclusive experience for customers. Maintain a clean, tidy, and visually appealing shop floor. Support the store's sales targets by promoting products creatively and working as part of a team to exceed goals. Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from. Actively control store costs, such as product waste, to help meet the shop's budget. Participate in ongoing training and development to enhance product knowledge and customer service skills. Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience. Work on in-store and external events to leave lasting impressions on customers. Skills and Experience Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Our stores are designed to be havens of kindness, aiming to make every customer's day unforgettable. As a Sales Assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction. Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Your role as a Sales Assistant revolves around making teamwork an instinctive and joyful experience. Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful.. As a Sales Assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team's success on the shop floor.
    Permanent
    Northampton
  • THE WHITE COMPANY
    Role Overview As Training Support, you will be supporting the L&D training lead in the onboarding, setup, and delivery of the new starter training program. From day one of our new hires journey to the completion of their training in gradbay and onto our live environment. This position requires strong organisational skills, attention to detail, and a passion for fostering employee growth and development. Main Duties and Responsibilities Assist in delivering training modules and overseeing breakout sessions, both in-person and virtually, ensuring effective facilitation and engaging participant experiences Understand and apply relevant learning theories and approaches to ensure all new starters get the best out of their training Be on hand to proactively identify those that may need further assistance and raise to the L&D lead in a timely manner Observe and report on participant engagement during virtual sessions, including behaviours such as persistent lateness, cameras off, or lack of responsiveness, escalating concerns to the L&D lead as appropriate Be the subject matter expert in TWC Contact Centre processes Assist with IT setup and troubleshooting and follow escalation routines Be the point of contact for new starter assistance in gradbay: trending support themes for further action Demonstrates pride values and leadership behaviours Requirements A passion for delivering excellent customer service In-depth understanding of Contact Centre processes, procedures, and best practices Excellent verbal and written communication skills with the ability to quickly engage with your audience Ability to identify where tailored support may be required and flag to the L&D Lead Ability to promote the Service Vision and core values of the Contact Centre Ability to work independently and as part of a team Experience using PowerPoint would be beneficial, not essential Experience in providing IT support and troubleshooting would be beneficial, not essential Note:This outline is to be used as a guide only. Changes in this Job Description may occur as the department changes and grows.
    Fixed-term
    Northampton
  • VISION EXPRESS
    Role overview As an Optometrist at Vision Express, you'll get to work with some world class technology including automated refraction, non-contact tonometry, automated keratometry, fundus camera, visual field analyser, OCT and automated phoropters to name a few. Your passion for optometry, will support our ambition to 'See More, Be More' for our customers, maximising their lifestyle through appropriate eyecare and eyewear solutions. In our stores, you will get to work with some world class technology including Automated refraction, non contact tonometry, automated keratometry, Fundus Camera, Visual Field Analyser, OCT and Automated Phoropters to name a few. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Experience in testing patients eyes and eyesight whilst providing specialist recommendations on appropriate eyecare or eyewear solutions Great communication and rapport building to translate professional terminology into language understandable to patients Team work with colleagues across the whole store team The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Anything else you should know? Basic salary up to £75,000 (subject to your experience and location) An additional £4,000 car allowance Sales and performance-based bonus Targeted incentives Competitive pension scheme Private medical cover for you and your family Life assurance - 4x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts for friends and family Employee Assistant Program offering confidential support and advice on everything from financial support to emotional support and everything in-between Ongoing CPD and personal development opportunities Additional overtime opportunities paid at 85% of the locum rate Access to world leading technology and great working environments Coverage of professional fees such as GOC and ABDO 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide ECP community with peer to peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits such as, Gymflex, Dining Cards, Discounted Travel Insurance, Experience Days, and even discounted bicycles through our Cycle to Work Scheme And so much more!
    Permanent
    Northampton
  • MARKS&SPENCER
    Working Pattern Sunday 12:00-16:00 Tuesday 11:00-15:00 Wednesday 11:00-15:00 Friday 11:00-15:00 Purpose To deliver a great shopping experience for their customers, putting customers before task every time Champion new ways of working within stores through an open mindset and positive attitude Complete tasks and processes that deliver 'best in town' standards Serve and sell across all channels brilliantly well Be the voice of our customer to help us continually improve Key Accountabilities Serve our customers efficiently and brilliantly well - on the shop floor and at service points Deliver 'best in town' standards through presentation standards, availability and keeping the store clean and tidy Skilled to utilise all digital tools and communication channels to do the job Share customer and colleague feedback to help us do things better Share knowledge and experience with colleagues to support others in building skill and confidence Own their own learning & development and proactively access digital learning solutions Know the daily sales targets, priorities, promotions & selling opportunities Have great product knowledge to sell and recommend our products and services Proactively engage with customers to understand their needs and make recommendations Understand the store priorities and their part to play Complete tasks with pace and in line with SOPs Minimise cost and waste through good process practice Follow safe and legal working practices Key Capabilities Understands how M&S operates,it'sstrategy, future and the role they play Committed to delivering excellent work fast with great attention to detail Open to and acts on feedback, asking for this regularly Sets performance objectives for self in conjunction with line manager and in line with business plans Takes accountability for planning and managing own work efficiently to ensure objectives are met Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things Effective at communicating their intentions to others; ensures communication is clear and simple In control of their own reactions and considers how to share their perspective to create better reaction for team Copes well with change and work challenges and recovers quickly from its impact Builds positive relationships by being a good listener and getting to know people by establishing a connection Technical Skills/ Experience Contributing to store sales and cost control Work across the store to get things done right first time within timescales Comprehensive knowledge of customer shopping channels Good level of product knowledge and services across the store Up to date knowledge of the commercial operation and brilliant basics Good level of digital capability and use of digital tools and applications Understand customer needs and spot selling opportunities Adapting to change Good Knowledge of VM principles Key Relationships and Stakeholders Customers Colleagues Store Leadership BIG
    Permanent
    Northampton
  • THE WHITE COMPANY
    Our Story From its inception in 1994, Chrissie Rucker’s vision was to build a company that specialised in stylish, white, designer-quality items for the home that were not only exceptional quality, but also outstanding value for money. In addition to this devotion to simplicity, it was imperative the customer was put at the heart of everything and provided with a second-to-none shopping experience - and so The White Company was born. Today, the company that began as a 12-page mail-order brochure has become one of the UK’s fast-growing multi-channel retailers and a leading lifestyle brand with 75 stores across the UK and impressive global growth. Our Role This role will ensure that all The White Company’s internally & externally hosted infrastructure is maintained to a very high standard. The successful candidate will manage and maintain all infrastructure that supports the operational running of all channels (Website, Stores, Contact Centre), along with the distribution centre and head office by working closely with internal teams & external network and cloud suppliers. What you’ll be doing Provide on-going infrastructure support for technical configuration of hardware, software and/or services implemented. Assist with the realization and adoption of TWC’s “cloud first” approach with a specific focus on Azure (IaaS, PaaS, SaaS, or cloud native services). Assist with the implementation of security technologies (deskside, network, servers) Draft, publish, and/or review various network and system documentation, including architecture, installation, operations, and user guides. Participate as subject matter expert (SME) to internal and external entities on projects and provide work plan estimates. Support the design and implementations of new network solutions to integrate with new and existing internal and external network environments Ensure all system related changes follow TWC Change management process. Act as an escalation and mentor point for 2nd line team for infrastructure related questions. On a rotational schedule the individual would provide call support after hours and on weekends. During that time the individual would be expected to respond and react on high priority services issues. The individual would also be expected to work outside regular business hours in support of implementing changes into the environment as per our change management schedules Provide support for multiple sites, the individual would to attend various TWC offices and stores as and when the requirement arises What will make you brilliant at this role Strong communicator with a confident and engaging approach. Passionate, driven, and always ready to take on new challenges. Meticulous attention to detail, ensuring accuracy in everything you do. Thrives in fast-paced environments and stays focused under pressure. Proactive and self-motivated, always looking for ways to improve. Highly organised with exceptional time management skills to meet deadlines seamlessly. The skills and experience you’ll need Extensive knowledge of Microsoft Server Operating Systems from 2016 onwards. Extensive knowledge of Active Directory, DNS, DHCP, Group Policy. Experience of centralized management and deployment tools (Intune, SCCM, JAMF). Extensive knowledge of networking topologies, routing, switching, firewalls, protocols, LAN\WAN, ExpressRoute, Direct Connect, MPLS, SD WAN. Extensive knowledge of the Office 365 suite. Knowledge of email security solutions (Mimecast, Exchange Online Protection) Experience of Azure security technologies (Security Centre, Sentinel, Conditional Access). Experience of scripting languages (PowerShell). Previous experience working with a 3rd party hosting company and 3rd party management. Knowledge of IS27001, PCI/GDPR considerations is an advantage. Relevant Industry Qualification are desirable – CCNA\CCIE, MCSA, MCSE and Azure based certifications. Experience of managing Azure/AWS cloud infrastructure (such as DevOps, Terraform, IaC) would be advantageous. Willingness to study and attain professional qualifications in new and relevant technology subjects. What we offer you At The White Company, we value our employees for always going the extra mile for every one of our customers; we reward this with great benefits and competitive salaries. Discount -Up to 50% discount Holiday – 25 days rising to 28 with length of service Holiday Buy – an opportunity to buy up to an additional 5 days holiday (pro-rata contract duration) 10% Bonus - In addition to our competitive salaries, all our employees are entitled to join a discretionary bonus scheme (based on policy eligibility) Perkplace Benefits Platform – offering a variety of discounts across well-being and lifestyle Wagestream Money Management app - access to Wagestream gives you power over your pay and supports financial wellbeing Continued Development – We offer structured support from our own in-house Learning and Development Hub Pension Scheme Life Assurance Additional Benefits (Head Office roles only) Fruit basket daily Tea and coffee provided Hybrid working - option to work from home on Mondays and Fridays Flexi working approach – office working hours 9-5.30 pm, finish at 5pm on a Friday. Core hours 10-4pm to support ad hoc flexible days as agreed by Manager. Social - Christmas party/social events throughout the year Seasonal Sample Sales Volunteer Day - with a charity of your choice Our Equality Diversity and Inclusion statement of commitment At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities. We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong. We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process. We'd love you to join us on our journey. Our Sustainability statement of commitment We are committed to building a sustainable legacy that will enable a brighter future for people and our planet.’ We believe this should be reflected in everything we do
    Permanent
    Northampton
  • NEXT
    SHIFTS YOU ARE APPLYING FOR: 8.50hrs p/w; Mon 17:00 - 20:00; Sat 09:30 - 15:15 Working as part of a fast-paced store team, your top priority will be to offer outstanding service and excellent stock operations to our customers. In return for supporting all Company policies and procedures and having a great attitude to work, we will invest in you and your development from day one. Flexible working options are available. About the Role: To be a successful Sales Team Member you will: Offer fast and friendly service at all times, helping our customers to find the perfect products Share your passion and knowledge about our amazing products Work in all areas of the store, including sales floors, stockrooms and processing deliveries Take control of your own development We'll offer amazing benefits (see further list below) About You: A great communicator who's always looking for ways you can help Friendly, calm and efficient - even on your busiest days Excited about the challenge of a varied and fast-paced job Flexible, supportive and always ready to go the extra mile In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship What's Next As part of your application you will be required to complete an online assessment. This will involve a Working with Numbers Assessment and a Retail Scenarios Assessment. Our in-store recruitment team will then review the successfully completed applications and those that match the job criteria closest will be contacted to arrange an initial Interview so we can have a chat to find out more about you. In order to apply for this position you must not have had an unsuccessful online assessment (as detailed above) in the last 6 months. Best of luck! #Assistant #Customer #Shop #Associate #Consultant #Delivery #Colleague Recognition and rewards for doing a great job and achieving great results 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT) 10% off most partner brands & up to 15% off Branded Beauty 75% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract) Early VIP access to sale stock Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform Access to fantastic discounts at our Staff Shops Sharesave scheme Access a digital GP and other free health and wellbeing services Life assurance You can register for a discounted health plan for you and your family Financial Wellbeing - Save, track and enhance your financial wellbeing Apprenticeship - Earn, learn and gain a qualification (England stores only) Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store Support Networks - Access to Network Groups to empower and celebrate each other Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email [email protected] (please include 'Workplace Adjustments' in the subject line), or call us on 0116 429 8726 / 0044 116 429 8726 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).
    Permanent
    Northampton
  • NEXT
    SHIFTS YOU ARE APPLYING FOR: 37.50hrs p/w; Sun 10:00 - 17:00; Mon 09:30 - 17:45; Wed 11:45 - 20:00; Thu 11:45 - 20:00; Fri 09:30 - 17:45 To be an effective Assistant Store Manager, you will maximise sales, drive efficiencies and achieve performance targets by leading and inspiring your team to be their best. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in leading, coaching and motivating a high performing team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available. About the Role: To be a successful Assistant Store Manager you will: Support the Store Manager in managing and inspiring your team to be at their best, and stepping up to cover the store when needed Create an atmosphere where delivering amazing service, achieving performance targets and accurate stock processes is at the core of everything you do, in an environment which is commercial, operationally efficient and safe Demonstrate a hands-on approach for all operational and commercial activities by working alongside the team Ensure communication is up-to-date and accurate at all times in order to meet business needs We'll offer amazing benefits (see list further below) About You: You are passionate about our customers, our people and our products. This passion and energetic approach to work inspires others, creating a great working atmosphere and team spirit You have exceptional commercial understanding, with the know how to create a fantastic shopping experience for our customers A team player who works at their best in a results driven, fast paced and challenging environment. You adapt to change quickly and can successfully bring the rest of the team on board with the new objectives A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others Confidently problem solve, make sound business decisions, challenge processes and generate innovative ideas to take the business forward Experienced in leading and coaching a high performing team and effectively dealing with people issues An effective multi tasker who can plan, organise and prioritise your workload In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship. What's Next Press the apply button now to start your application. Once you have applied for the job, we will initially consider your skills and experience based on your application. If you match our criteria we will be in touch to arrange a Telephone or Video Interview to find out more about your job history and more about you as a person. The next stage would be an in store assessment. In order to apply for this position you must not have had an unsuccessful application for a similar role in 6 months. Fantastic rewards for doing a great job and achieving great results 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT) 10% off most partner brands & up to 15% off Branded Beauty Sharesave Scheme 75% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract) Early VIP access to sale stock Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform Access to fantastic discounts at our Staff Shops Access a digital GP and other free health and wellbeing services Life assurance You can register for a discounted health plan for you and your family Financial Wellbeing - Save, track and enhance your financial wellbeing Apprenticeship - Earn, learn and gain a qualification (England stores only) Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store Support Networks - Access to Network Groups to empower and celebrate each other Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email [email protected] (please include 'Workplace Adjustments' in the subject line), or call us on 0116 429 8726 / 0044 116 429 8726 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).
    Permanent
    Northampton
  • LEVI'S
    JOB DESCRIPTION Calling all originals: At Levi Strauss & Co., you can be yourself - and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit - and your future. We're a company of people who like to forge our own path. We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labour and environmental guidelines in manufacturing. And we work to build sustainability into everything we do. Our brands stand for freedom and self -expression around the world. Where we lead, others follow. For nearly 170 years, we've used the strength of our brands to lead with our values and make an outsized impact on the world. We employ more than 15,000 people globally to support our great brands: Levi's®, Dockers®, Denizen®, Signature by Levi Strauss & Co. and Beyond Yoga. SUMMARY: We are looking for a highly organised and dynamic eComm Operations Specialist to oversee and optimise operations across our Warehouse and Retail sites for eCommerce operations, ensuring a seamless customer experience. This role is responsible for ensuring seamless ecommerce functionality across order fulfillment, logistics, inventory management, customer service, and backend system integrations. The ideal candidate will have a strong understanding of supply chain processes, and operational efficiency, paired with a data-driven and customer-focused mindset The successful candidate will play a critical role in enhancing customer satisfaction, improving operational processes, and ensuring the integration of technology and logistics across all channels You must be comfortable with working in a very cross-functional environment, working closely with different European and Global teams, especially where it comes to sourcing, analyzing and validating data and associated analysis. You must have a getting things done mentality, and a demonstrated ability to effectively negotiate, communicate, build effective partnerships across the organization, and influence others. ESSENTIAL DUTIES AND RESPONSIBILITIES (include but are not limited to the following): Operations Management Oversee day-to-day operations for all eComm operations and work with Logistics and Retail teams to proactively manage performance and customer experience and order management Responsible for cost, quality and service for order fulfilment from warehouses and omni-channel including click-and-collect, in-store returns and home delivery from store Monitor and manage KPIs such as order accuracy, delivery timelines, and customer satisfaction metrics Manage costs and service Strategy & Execution Develop and implement SOPs for ecommerce operations to drive scalability, reduce costs, and improve efficiency Work with Logistics and Retail teams to deliver optimal performance for eComm Working with the Retail team to define the European network plan and capacity management process Identify opportunities to enhance channel integration and optimize the customer journey Technology, Tools and Processes Designing the overall Operating model for Omni operations and ensuring a seamless customer experience across physical stores and eComm platform Partner with IT and Global Project Teams to implement and maintain omni-channel tools and Processes Team Collaboration & Leadership Work cross-functionally with teams such as IT, Retail, eComm, Transport, Customer Service teams to ensure consistency in customer journey and service delivery. Train and mentor teams on best practices in omni-channel operations and new system processes Continuous Improvement & Analysis Analyse operational data to identify trends, gaps, and areas for improvement Track KPIs, prepare performance reports, and identify areas for optimization Lead initiatives to optimize cost-efficiency, enhance scalability, and improve customer experience COMMUNICATION: Listens and understands multiple 'voices' of business and is able to translate into analysis Able to communicate complex ideas and analysis as well as models in a simple way Can understand data and associated validation requirements and can work with stakeholders to ensure that data is clean and output analysis is accurate Absorbs feedback and challenge and is able to evolve data and insight according to business needs QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Have a commercial & process mindset be able to see the bigger picture and understand the business priority and needs. Sense of ownership and pride in your performance and its impact on company's overall success. Critical thinker and problem-solving skills. Identifies and resolves problems in a timely manner. Good time-management skills. Knows how to effectively prioritize demands of both the function and business unit. Completes tasks correctly & on time. Results driven and ambitious, motivated and strives to achieve team and personal goals. Great interpersonal and excellent oral & written communication skills, and attentive listener. "Gets" Levi. Passionately embraces the challenge and effort to keep Levi unique; committed to go the extra mile to build/protect the brand. Service mindset and detail oriented. Exceptional multi-tasker Capable of pushing back and having crucial conversations in a respectful manner Possess confidence, poise, and professionalism. Guided by business common sense and integrity -Balanced blend of accountability, humility, and authority Very strong communication skills is a must Excellent project and time management skills Demonstrated customer service skills. EDUCATION AND / OR EXPERIENCE: Bachelor's degree in business, Supply Chain, Operations Management, or related field. 5+ years of experience in omni-channel operations, retail management, or e-commerce. Proven track record of managing complex operations and implementing cross-channel solutions in a methodical manner Proven track record of KPI improvement and continuous improvement Comfortable working in matrix-style orgs Skills and Competencies Strong understanding of omni-channel retail trends and customer behavior Experience working in a DTC (Direct-to-Consumer) or omnichannel retail environment Experience of building Operating models across omni-channel environments Analytical mindset with the ability to interpret data and make strategic decisions. Excellent communication, leadership, and problem-solving skills. Is customer orientated and continuously curious Bar-raiser Able to level the communication, messaging, and action driven conclusions to the audience it is shared with. Fluent in English. Other European languages is added value. Strategic thinking + flawless execution. Ability to effectively communicate and collaborate with internal and external multidisciplinary groups. This is a hybrid position. You will be expected in office, distribution centre 2-3 days per week typically Tuesday-Thursday. Note, time in office can vary depending on business needs. LS&Co. is an affirmative action and equal employment opportunity employer. We welcome and value people from diverse cultures, backgrounds, and experiences to make LS&Co. a collective success. FULL TIME/PART TIME Full time
    Permanent
    Northampton