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All job offers Newcastle Upon Tyne

  • Newcastle Upon Tyne

32 Job offers

  • Brand Ambassador - Gucci (3 Days a Week)

    COTY
    Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness. Therefore, we are proud to be an equal opportunities employer. We do not discriminate against any candidate or employee and strive to be an open, inclusive and diverse workplace where all employees can be their authentic self. Join us in making over the world of beauty! BRAND AMBASSADOR – GUCCI FENWICK, NEWCATLE PART TIME, WORKING 22.5 HOURS OVER 3 DAYS A WEEK COTY is the global leader in fragrance and number three in color cosmetics. COTY’s products are sold in over 150 countries around the world. COTY and its brands are committed to range of social causes as well as seeking to minimize its impact on the environment. RESPONSIBILITIES The main objective of the Brand Ambassador is to deliver sales targets as part of the team in their account by meeting Coty’s customer service and sales standards. As well as ensuring excellence of execution. The individual should have a strong sales background and proven experience in beauty with a high level of make-up artistry and preferred fragrance knowledge. Your main focus : Perform Make-Up and niche fragrance consultations to drive sales and brand loyaltyBuild relationships with customers to influence and sell and upsellAchieve monthly sales targets and maintain company KPIsLead by example be a brand ambassador, protecting the equity for Coty brands and adhere to Company uniform and grooming guidelinesStrong working relationships with the Coty in store team and develop and maintain relationships with retailer staff and managementUse of iPad for email, reporting and VM guidelines Within our Retail teams we’re a magnificent medley of humanity, drawing inspiration from the vast fountain of knowledge and creativity that a diverse population offers. At Coty, everyone’s free to express who they are and who they want to be. With fearless kindness underpinning every action and decision, we unite and include, enabling our people to thrive and carve out the career they aspire to. The team consists of a Gucci Business Manager and 2 Brand Ambassadors and you will work closely together with several departments such as the Retail Management Team, Visual Merchandising Team, National Account Manager, Regional Education Ambassador and Area Manager. All your colleagues are sales focused make-up artists and fragrance experts within our Gucci portfolio. Working in the team, you will need to be passionate and ambitious to succeed and proud to represent this luxury brand. Come and join our Coty family and be part of the winning team. YOU ARE A COTY FIT As an experienced Brand Ambassador working in beauty retail, you have a deep passion for makeup and luxury brands and enjoys owning and driving the business as it was your own. You get energy from working in a fast-paced and diverse environment. Other than that, you:Knowledge and experience in makeup artistry. Fragrance knowledge would also be preferred Experience working with luxury beauty brandsStrong sales background; working towards targetsAbility to build strong relationships with instore retail teams OUR BENEFITS As our Brand Ambassador some of the benefits you will receive are:Access to My Coty Shop with fantastic discounts8% Employer pension contributionGenerous family and wellbeing support policiesDay off on your birthday RECRUITMENT PROCESS A telephone/online introductory meeting follows.A first online/in-person interviewA second interviewYou will receive a proposal with the terms of employment. ABOUT COTY Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness. Therefore, we are proud to be an equal opportunities employer. We do not discriminate against any candidate or employee and strive to be an open, inclusive and diverse workplace where all employees can be their authentic self. Join us in making over the world of beauty! For additional information about Coty Inc., please visit www.coty.com/your-career.
    Permanent
    Newcastle Upon Tyne
  • ORVEON
    Location/ Store: Boots Newcastle Eldon Square Number of days / hours per week: 4-5 days/ 30-37.5 hours negotiable Contract Type: Maternity cover Report To: Area Sales Manager We'd love to meet you if you have: A proven track record in a sales-based role - where exceeding goals and delivering standout customer experiences is second nature. An unstoppable entrepreneurial spirit - you thrive on challenges, embrace ambition, and are driven by the thrill of smashing targets. A deep passion for beauty and self-expression - with a heart for making every individual feel seen, celebrated, and confident. Exceptional artistry skills - ideally backed by a formal qualification, allowing you to craft beauty with precision, creativity, and elegance. A natural connector and relationship-builder - who collaborates effortlessly with colleagues, leaders, and retail partners to create a united, high-performing team. A can-do attitude and resilient mindset - always ready to take initiative, find solutions, and turn setbacks into comebacks. An inspiring mentor and coach - with an eye for talent and a passion for developing others, lifting people up as you climb. Flexible and retail-savvy - you understand the rhythm of the industry and embrace working key hours-including weekends, late nights, and bank holidays, with energy and enthusiasm. A few things we think you'll love about us... Competitive base salary with commission opportunities Enjoy a 50% employee discount on bareMinerals and Laura Mercier products Receive up to £800 worth of free products annually Earn extra through individual and team incentives - including boosted commissions or the latest product launches Enhanced maternity and adoption leave with extended company-paid time off Season ticket loan support to ease your commute Refer-a-friend bonus scheme - earn up to £350 for each successful referral Cycle to Work scheme to support a healthy, eco-friendly commute Access to the Retail Trust Support network for emotional and practical assistance 24/7 GP access through MetLife for medical advice anytime PAM Assist App offering confidential support services HAPI rewards programme - save on everyday purchases from groceries to entertainment Up to three paid volunteer days per year to support Look Good Feel Better Enhanced pension contributions to help secure your future Comprehensive company sick pay beyond statutory requirements Career development opportunities - we invest in your growth and learning journey Commitment to sustainability, continuously seeking better solutions for skin, people, and planet A culture that celebrates diversity, encouraging you to be your authentic self A values-led approach where how we work matters just as much as what we achieve Please note terms and conditions apply to the above benefits Equal Opportunities and Accommodations Orveon is deeply committed to building a workplace and global community where inclusion is not only valued but prioritized. We strive to build and nurture a culture where a focus on diversity, equity, and inclusion is instinctive. Our deep sense of passion and pride in what we do, both as individuals and as a collective, unifies our shared commitment to "changing beauty for the better". Therefore, all qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds. We recognize and celebrate different ideas, perspectives, and backgrounds and know they create a more robust and creative work environment. Our Privacy Policies https://www.orveonglobal.com/pages/privacy-policy
    Permanent
    Newcastle Upon Tyne
  • JD GROUP
    Role overview: We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.   Responsibilities: Providing a knowledgeable and seamless customer experience for all customers that enter the store.  Continuously maintaining clean and tidy stock standards on shop floor for customers at all times.  Collaborate with your team members to achieve sales and KPI targets through being knowledgeable on; current trends, in store promotions and continuously evolving store processes.  Drive sales, ensuring that targets are achieved and, where possible, exceeded.Utilise the in-store devices, offering the customer the whole product range.Provide alternatives and add on sales at every opportunity.Replenish stock levels when needed, making sure the full-size range is on the shop floor where possible.Ensure that product is priced correctly.To deputise for other staff, work within departments, or carry out other duties as required.Always represent JD Sports in the most professional manner.Conduct your work in a safe and responsible manner.Role objectives and KPI’s: Provide exceptional service to ensure customer satisfaction and retention.Actively drive sales to support the store in meeting and exceeding the stores financial goals Ensure the timely and accurate replenishment of stock on the shop floor to maintain optimal product availability Skills and Experience: A positive attitude towards a fast-paced, customer focused retail environment.  An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.  Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.  Flexibility to work various shifts, including weekends and holidays, based on store needs. 
    Fixed-term
    Newcastle Upon Tyne
  • JD GROUP
    Role overview: We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.   Responsibilities: Providing a knowledgeable and seamless customer experience for all customers that enter the store.  Continuously maintaining clean and tidy stock standards on shop floor for customers at all times.  Collaborate with your team members to achieve sales and KPI targets through being knowledgeable on; current trends, in store promotions and continuously evolving store processes.  Drive sales, ensuring that targets are achieved and, where possible, exceeded.Utilise the in-store devices, offering the customer the whole product range.Provide alternatives and add on sales at every opportunity.Replenish stock levels when needed, making sure the full-size range is on the shop floor where possible.Ensure that product is priced correctly.To deputise for other staff, work within departments, or carry out other duties as required.Always represent JD Sports in the most professional manner.Conduct your work in a safe and responsible manner.Role objectives and KPI’s: Provide exceptional service to ensure customer satisfaction and retention.Actively drive sales to support the store in meeting and exceeding the stores financial goals Ensure the timely and accurate replenishment of stock on the shop floor to maintain optimal product availability Skills and Experience: A positive attitude towards a fast-paced, customer focused retail environment.  An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.  Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.  Flexibility to work various shifts, including weekends and holidays, based on store needs. 
    Fixed-term
    Newcastle Upon Tyne
  • ALLSAINTS
    ABOUT THE LOCATION Our standalone store in the Metro Centre, Newcastle has been open since 2008 and usually trades from 9:00am - 21:00pm (subject to seasonal change). Our store is the smallest AllSaints mainline store in the world, but it is still a busy and bustling environment. Our team is a close knit, diverse group with a wide range of interests but we all share a passion for fashion and take pride in our mission to showcase that our brand is for everyone. Store Location. Approximately a 20 minute journey from Newcastle station. #LI-Onsite #WeAreAllSaints Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help. #LI-Onsite
    Fixed-term
    Newcastle Upon Tyne
  • ALLSAINTS
    ABOUT THE LOCATION Our standalone store in the Metro Centre, Newcastle has been open since 2008 and usually trades from 9:00am - 21:00pm (subject to seasonal change). Our store is the smallest AllSaints mainline store in the world, but it is still a busy and bustling environment. Our team is a close knit, diverse group with a wide range of interests but we all share a passion for fashion and take pride in our mission to showcase that our brand is for everyone. Store Location. Approximately a 20 minute journey from Newcastle station. #LI-Onsite #WeAreAllSaints Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help. #LI-Onsite
    Fixed-term
    Newcastle Upon Tyne
  • ALLSAINTS
    ABOUT THE LOCATION Our standalone store in the Metro Centre, Newcastle has been open since 2008 and usually trades from 9:00am - 21:00pm (subject to seasonal change). Our store is the smallest AllSaints mainline store in the world, but it is still a busy and bustling environment. Our team is a close knit, diverse group with a wide range of interests but we all share a passion for fashion and take pride in our mission to showcase that our brand is for everyone. Store Location. Approximately a 20 minute journey from Newcastle station. #WeAreAllSaints Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
    Fixed-term
    Newcastle Upon Tyne
  • JD GROUP
    Role overview: JD Gyms is an exciting, award winning budget gym chain that is quickly expanding across the UK and taking the sector by storm. We invest over £1.5m in fitting out our gyms to create top quality, stylish environments for our members.  We’relooking for someone who shares our passion for cleanliness and can play an integral part in our gym team. We need someone with meticulous cleaning standards that can balance interacting with our members whilst getting the job done. Responsibilities: Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.Responsible for adhering to and maintainingthe JD Gyms Brand Standard.Conduct daily, weekly, monthly cleaning and safety checks.Report all defects to ensure the building and its equipment is safe to use.To ensure the whole of the gym facility is of the highest standard of cleanliness.To ensure uniform standards are being adhered to by yourself.To always deliver outstanding member service.To participatein colleague training videos to assistin the delivery of exceptional standards across the group.To undertake any other reasonable duties.Skills and Experience: Hard working with strong interpersonal skills and great attention to detail Can demonstratea passion for exceeding expectations.Previousexperience in a similar role, with the ability to multi task& work unsupervised.Effective communication skills and approachable to members and other staff.
    Permanent
    Newcastle Upon Tyne
  • JD GROUP
    Role overview: Your purpose will be to engage with members to ensure they receive a world-class member experience on every visit to JD Gyms. This means upholding the highest standards of cleanliness, gym floor member interaction, leading gym inductions and teaching engaging group exercise classes. Responsibilities: Places member experience at the heart of everything you do by constantly engaging with members on the gym floor.Deliver welcoming and engaging prospective member tours in the club, in line with JD Gyms brand standards.Deliver engaging group exercise classes Deliver engaging and informative member inductions.Support prospective members withjoining JD Gyms as required.Conduct club standards checks across the club, ensuring results are recorded accurately and in line with JD Gyms record keeping procedures.Provide ad hoc support to members as requiredor observed Ensure that club cleanliness standards are maintainedto the highest level as set out by the Gym Management and Operations team.Maintain excellent brand standards at all times, ensuring the club is safe and compliant with all health and safety action points.Monitor our service delivery through our performance and member feedback.Ensure you operateand are compliant in a safe and legal manner at all timeswhilst workingfor JD Gyms.Strong management and consideration of energy / environmental issues and waste management.Analysis and presentation of key data to support new ideas/ initiatives / proposed developments.Skills and Experience: Has a passion for fitness, health, wellbeing and helping people Representative of, and embodies, the JD Gyms brand standards and values Enthusiastic and open to learning Able to flex their style to differing personalities Is resilient, and welcome to feedback Understands and can articulate the importance of a great member experience.Is flexible in approach to hours worked.Loves to be part of team that work hard for each other, our membersand our local communities.Level 3 (EQF Level 4) Personal Trainer qualified
    Permanent
    Newcastle Upon Tyne
  • CLAIRE'S
    Store Manager Opportunity Join the team. Drive Sales. Be the Most You! At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you! Responsibilities Sales and Profit: Infuse your passion for Claire's products into achieving retail store targets, fostering growth, and spreading the joy of self-expression; Implementing strategies and promotions to drive traffic and increase sales. Memorable Shopping Experiences: Infuse every customer's interaction with Claire's positivity and inclusivity. Shopping at Claire's is about finding pieces that reflect their unique personality and celebrating who they are. Piercing Excellence: Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process. Store Operations: Keep the heartbeat of our store strong by overseeing operations with efficiency and flair. From managing inventory and handling cash transactions to visual merchandising and coordinating promotional activities. You ensure that every aspect of store operations reflects the fun and joy that defines Claire's. Team Leadership: Recruit, train, manage, and provide direction and development to your team. Foster a culture of collaboration, motivation, and accountability to drive results and ensure team members are continually challenged and achieving their full potential. Brand Representation: Showcase Claire's products and services with enthusiasm and offer fashion-related tips and advice. Ensure your store is well-merchandised reflecting the latest trends and maximizing sales opportunities. About You Sales-Driven Mindset: You thrive on meeting and exceeding sales targets, always looking for ways to maximize opportunities. Customer-Centric Approach: You're passionate about providing exceptional service and creating memorable shopping experiences. Retail & Leadership Experience: At least one year of retail management experience preferred, with a proven ability to drive sales and support team success. Confidence in Piercing Services: Willingness to become a trained piercing specialist and provide expert guidance to customers. Strong Communication & Selling Skills: You know how to engage customers, build relationships, and close the sale. Ability to Work Independently: You're self-motivated, organized, and can take charge when needed. Job Requirements You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers. You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations. You hold a high school diploma or equivalent and have 1-2 years of retail management experience. You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs). You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers. You are passionate about providing our customers with opportunities to express themselves freely every day. You are energized by interacting with customers and stive to provide excellent service throughout their visit. You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression. You have strong verbal and written communication skills to effectively interact with customers, employees, and management. You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling. You are a driven team leader with a positive attitude and willingness to learn. You're self-motivated and organized, as some of our stores may require you to work alone at times. You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales. You can create a curated fashion look with product during your shift. Perks and Benefits Full-Time employees will be eligible for benefits (Medical, Dental, Vision, Employee Assistance Program, Life Insurance) Generous employee discount on Claire's products Opportunities for advancement and career development Fun and inclusive work environment with supportive teammates Candidate Journey Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better. Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
    Permanent
    Newcastle Upon Tyne
  • SWATCH GROUP
    The company Colorful, happy, loud, shrill and forever re-interpreted in different ways. Swiss Made and thanks to industrial production and only 51 parts, available at a democratic price. Since the "second watch" was born in March 1983, hundreds of millions have been sold. In a very short space of time Swatch has become one of the most famous brands in the world - and all the while remaining true to itself. On average, a new Swatch design is created once every one-and-a-half days, keeping time as part of a Spring-Summer, Fall-Winter or as a Special Collection. Known for revolutionary concepts, creative models and the pleasure it takes in provocation, Swatch loves to keep on surprising its audience. Swatch watches are a popular canvas for artists working in a great range of styles, and arguably the world's largest art gallery on the wrist. With its commitment to niche sports and the Swatch Proteam, the watchmaker has paved the way to popularity for disciplines like Freestyle Skiing, BMX and Skateboard. Working for Swatch you will be part of a strong and expanding retail network and working for the world's largest watchmaking group for one of the world's most popular brands. What we offer: - Competitive Salary Package - Generous Employee Discounts / Staff Sales - Private Health Care - Career Development and Training - Employee Assistance and Mental Health Platform - Perkbox - Cycle to Work / Seasonal Ticket Scheme - Eye Test / Glasses Job description Are you an enthusiastic and experienced retail professional with a passion for fashion and innovative timepieces? Swatch, a global leader in the watch industry, and are seeking a dedicated Assistant Store Manager to support our team and help drive store success. As the Assistant Store Manager, you will play a key role in delivering exceptional customer experiences, supporting store operations, and motivating our team. If you have a strong background in retail management, excellent communication skills, and a commitment to excellence, we invite you to be part of an exciting journey and help us make every moment special for our customers. Profile Team Management - Train, supervise, and motivate employees to meet store goals. - Plan, organize, and prioritize tasks for optimal team productivity. - Develop team performance, focusing on conversion and customer service. - Produce team rotas and monitor performance. - Assist with performance management, training, and coaching. Training - Help implement induction programs for new employees. - Assist in training and developing the store team. - Encourage completion of required E-Learning. - Ensure service standards align with Swatch guidelines. Security - Open and close the store per company policies. - Implement security procedures and manage stock. - Maintain awareness of product security hot spots. - Conduct stock checks and audits. Reporting - Accurately report administration and stock control. - Collate sales figures. Sales - Provide friendly, memorable customer service. - Maintain product knowledge and assist with displays. - Contribute to sales targets and deliver exceptional service. Cash Handling - Reconcile tills daily and ensure secure cash handling. - Handle transactions responsibly, including cash, cards, and international currency. Store Care - Keep the store clean and presentable. - Maintain health and safety standards and visual merchandising. Communication - Adhere to company policies and attend briefings. - Communicate effectively at all levels. - Present professionally and understand international customer customs. - Attend Retail Managers Meetings in the absence of the Store Manager. Product Knowledge - Attend training and stay informed on new products. - Deliver product knowledge to customers and train colleagues. Merchandising - Display products per company policies and maintain high presentation standards. Professional requirements Essential: - Previous retail management experience - Passion to motivate, engage and raise morale - Creativity in ideas to increase footfall and conversion. - Exceptional communication skills - Passion to develop colleagues with the ability to provide constructive and positive feedback and share knowledge in both product and customer interaction - Desire to provide exceptional customer service, exceeding the expectations of customers in all interactions - Driven to improve conversion and ensure the store and team meet KPIs - Commercial acumen and business focus; financially aware with an understanding of what contributes to profit and strives to improve and set targets for achievement. - Demonstrates leadership through coaching, development, ability to manage performance and strong motivational skills. - Strong interpersonal skills with the emphasis on building good working relationships. - Commitment to their own development and development of their team. - Self-aware and acknowledges personal areas for improvement and development. - Strong organisational and planning skills; ability to prioritise, delegate and meet deadlines. - Demonstrates initiative by generating ideas to meet targets and overcome obstacles and a personal drive to succeed. - Flexibility to support team and company in working additional/different hours and at different locations as and when required Preferred: - Previous experience working in retail and/or fashion accessories - Have experience dealing with international customers - Ability to communicate in multiple languages - Previous experience providing training to colleagues - Experience and knowledge of Swatch and Flik Flak products Contact Kevin Charles
    Permanent
    Newcastle Upon Tyne
  • ABERCROMBIE AND FITCH
    Company Description Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. Job Description The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store's organization. What You'll Do Customer Experience Drive Sales OMNI Channel Fulfillment Store Presentation and Sales Floor Supervision Store & Stockroom Operations Staffing, Scheduling, and Payroll Management Training and Development Communication Asset Protection Qualifications What It Takes - Bachelor's Degree OR one year of supervisory experience in a customer-facing role - Fluency in English - Strong problem-solving skills - Ability to show up in a fast-paced and challenging environment - Team building skills - Self-starter - Drive to achieve results - Multi-Tasking - Fashion Interest & Knowledge Additional Information What You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Incentive Bonus Program Paid Time Off Indefinite Contracts Paid Volunteer Day per Year, allowing you to give back to your community Merchandise Discount Private Medical Insurance Available Life and Disability Insurance Associate Assistance Program Paid Parental and Adoption Leave Pension Plan with Company Match Training and Development Opportunities for Career Advancement, we believe in promoting from within A Global Team of People Who'll Celebrate you for Being YOU *pending completion of 90 day probationary period FOLLOW US ON INSTAGRAM @LIFEATANF Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide. Abercrombie & Fitch Co. is an Equal Opportunity employer
    Permanent
    Newcastle Upon Tyne
  • JD GROUP
    FULL TIME 40HR CONTRACT Role overview: Being part of the store’s Junior Management team,youwill provide managerial support and help maintainand improve the levels of customer service throughout your section. You will provide assistancein the supervision of all staff while maintainingthe standards of the shop floor. Furthermore, you will deal with certain managerial processes on a daily basisas instructed by Store Management. Responsibilities: As a supervisor, you’llbe doing the following: Deliver excellent customer serviceby addressing complaints and inquiries, ensuring staff appearance aligns with company guidelines, and understanding the customer service measurement programme.Drive and exceed sales targetsby monitoring staff service levels, utilizingin-store devices to offer the full product range, and analysing reports for effective product placement.Maintain high visual merchandising standardsby using engaging visual techniques, ensuring stock is clean and presentable, and supporting sales floor standards.Train and develop staffby assistingwith new employee induction, encouraging personal progression, and overseeing the completion of relevant training assessments.Role objectivesand KPI’s: Contribute to achieving or exceeding the stores monthly sales target.Drive all additionalKPIs including but not limited to Units, Conversion, ATV, UPT.Achieve upselling or cross-selling targets.Maintain a high Net Promotor Score.Ensure stock accuracy during store Audits.Ensure all new colleagues complete mandatory training required.Skills and Experience: Previoussupervisory or Team Leader experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Previousexperience of coaching and mentoring individuals Strong communicationskills Strong attention to detail & ability to maintainhigh standardson the shop floor Promote JD Group values to internal and external stakeholders Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Monthly discretionary bonus schemes Company discount of 25% off a large number ofproducts in-store and online (JD Sports, Size?,Foot Patrol, Blacks, Millets, GO Outdoors)Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)Access to counselling services, digital healthand well-being advice through our benefits platform (TELUS Health)Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only)Discounted Gym memberships at JD Gyms Access to colleague networks, to share lived experiences and support initiatives that drive positive change.Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
    Permanent
    Newcastle Upon Tyne
  • ALLSAINTS
    THE ROLE As our brand leader in store, you're responsible for leading, managing and motivating your team to deliver an exceptional brand experience to our customers. For us, the store leadership role is not just about what happens within the store's walls - although we want to deliver a wow, showroom experience to our customers every single day - it's also about the community around you. We see your store as the centre of a community of AllSaints fans and customers in your surrounding area, who might shop with us in store, online or via a partnership. As brand leader, you'll take full ownership for delivering the AllSaints experience in your city, supporting any concession partnerships as well as engaging in the community and delivering amazing in-store service. The role will involve some exceptional time management, resilience, multitasking and determination to ensure that in store customer journey, the financial targets and delivery of business critical updates all happen appropriately. Leadership of your team of managers and stylists will be a key part of how you spend your time, upskilling and equipping team members with the commercial skills to succeed and deliver sales targets, as well as exceptional service that makes our customers feel amazing. You'll also need to be able to build great relationships without relying on hierarchy since you'll also have the opportunity to influence and partner with any local concessions and your surrounding community. WHAT WILL I BE DOING? You will equip and incentivise your team with the latest product knowledge, brand strategies and people updates empowering them to deliver an inspiring in-store experience You hold responsibility for the development of your team. By hosting annual appraisals for all team members, you will recognise and highlight achievements as well as identify areas of improvement, setting the objectives for each individual's needs Effectively plan and deliver monthly floor sets, promoting our new collections and driving sales across all product categories. You will lead floor walks, occasionally at director level, with full understanding of your business, KPI performance and with reasoning behind any commercial decision With support from your District Manager and the relationships built with brand support, you own all areas of your business. From customer experience, backstage stockroom operations and people policies to payroll, profit protection, health & safety and recruitment - this is your show! One management team - you set the expectations, occasionally stepping into other roles to upskill and present on the spot feedback to drive the business forward With the support of our reporting technologies, you walk our shop floors on a daily basis 'through the eyes of our customers', maximising on all trade opportunities, identifying and reacting to risks at the earliest stage with pace Responsible for ensuring your management and Stylist teams adhere to wardrobe and grooming guidelines and operational excellence - you are a model store, showcasing achievements and the pride of team through our Google platforms Awareness and handling of all employee related matters in store, you will work alongside your people and culture advisor to resolve issues in a timely and effective manner ABOUT THE LOCATION Our Eldon Square standalone store in Newcastle has been open since 2010 and usually trades from 9:00am - 18:00pm (subject to seasonal change). Eldon Square is Newcastle's oldest and most famous premium shopping centre, making the location popular with locals and tourists alike. Our team is a bubbly bunch who have one thing in common, they love fashion and all things AllSaints. Store Location. Approximately a 10 minute journey from Newcastle station. #WeAreAllSaints Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help. #LI-Onsite
    Permanent
    Newcastle Upon Tyne
  • JD GROUP
    We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career. Responsibilities: · Book in, pre-retail & file away all store deliveries ensuring that any discrepancies are recorded and reported. · Follow all security procedures in place to minimise stock loss. · Regularly restock the shop floor, ensuring products are correctly displayed and accessible. · Contribute to the profitability of the retail operation by receiving, handling, and managing the inventory of merchandise and supplies in a timely and organised manner. · Conduct regular stock counts, update inventory records & address discrepancies. · Maintain a clean, tidy and organised stockroom for efficient access and storage. · Adhere to Health & Safety regulations, report any hazardous or issues promptly. · Ensure that products are accessible, constantly available, and properly distributed. · To deputise for other staff, work within departments, or carry out other duties as required. · Represent JD Sports in the most professional manner at all times. Role objectives and KPI’s: · Ensure the timely and accurate replenishment of stock on the shop floor to maintain optimal product availability · Ensure all stock is received, processed and organised accurately and promptly · Maintain accurate inventory records and an organised, efficient stockroom environment · To deputise for other colleagues, work within departments or carry out other duties as required Skills and Experience: · A positive attitude towards a fast-paced, customer focused retail environment. · An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills · Confident Interpersonal and communication skills who thrives in social situations through engagement with customers. · Flexibility to work various shifts, including weekends and holidays, based on store needs. Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: · Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) · Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) · Access to counselling services, digital health and well-being advice through our benefits platform (TELUS Health) · Health cash plans · Wide range of internal development courses to support personal and professional development throughout your career journey with the Group · Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) · Discounted Gym memberships at JD Gyms · Access to colleague networks, to share lived experiences and support initiatives that drive positive change. · Opportunities to volunteer and contribute to JD Foundation · Employer engagement forums to help influence positive change · Incremental Holiday Allowance Please note this position is not suited to Young Workers (Under 18). In line with the Protection of Young Persons (Employment) Act 1996, young workers are not permitted to work between the hours of 10:00pm and 6:00am. Between 10:00pm and 6:00am employees are paid a premium rate of pay.
    Fixed-term
    Newcastle Upon Tyne
  • JD GROUP
    Role overview: Your purpose will be to engage with members to ensure they receive a world-class member experience on every visit to JD Gyms. This means upholding the highest standards of cleanliness, gym floor member interaction, leading gym inductions and teaching engaging group exercise classes. Responsibilities: Places member experience at the heart of everything you do by constantly engaging with members on the gym floor.Deliver welcoming and engaging prospective member tours in the club, in line with JD Gyms brand standards.Deliver engaging group exercise classes Deliver engaging and informative member inductions.Support prospective members withjoining JD Gyms as required.Conduct club standards checks across the club, ensuring results are recorded accurately and in line with JD Gyms record keeping procedures.Provide ad hoc support to members as requiredor observed Ensure that club cleanliness standards are maintainedto the highest level as set out by the Gym Management and Operations team.Maintain excellent brand standards at all times, ensuring the club is safe and compliant with all health and safety action points.Monitor our service delivery through our performance and member feedback.Ensure you operateand are compliant in a safe and legal manner at all timeswhilst workingfor JD Gyms.Strong management and consideration of energy / environmental issues and waste management.Analysis and presentation of key data to support new ideas/ initiatives / proposed developments.Skills and Experience: Has a passion for fitness, health, wellbeing and helping people Representative of, and embodies, the JD Gyms brand standards and values Enthusiastic and open to learning Able to flex their style to differing personalities Is resilient, and welcome to feedback Understands and can articulate the importance of a great member experience.Is flexible in approach to hours worked.Loves to be part of team that work hard for each other, our membersand our local communities.Level 3 (EQF Level 4) Personal Trainer qualified
    Permanent
    Newcastle Upon Tyne
  • THE BODY SHOP
    The Body Shop When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that's us. Over 40 years later, we're proud to be pioneering cruelty-free beauty every step of the way. We're the original ethical beauty brand. We've got a thing for empowering people and enriching our planet. We're all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We're never afraid to stand up and speak the truth. We like to do things a little differently around here. The Body Shop is committed to generating positive economic, social and environmental impact. We're fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who's not afraid to mix things up. Your role in a nutshell To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies. More about the role With over 2,000 exciting products designed to suit every customer's preference, there's a lot to choose from, so our team are on-hand to talk with customers every day. We take the time to learn our customer's needs and recommend fantastic products that make them feel so good. We offer products that are packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes - so when we advise a customer on their skincare regime, we're not just selling them an ideal, we're actually helping communities build a better life too. As part of our dedicated team of Consultants you will offer expert advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle. What we look for Strong interpersonal skills to build rapport with customers - customer service experience is ideal Ability to communicate and listen effectively A genuine passion for beauty and the retail industry Open availability for evening, weekend, and holiday shifts. Talent Drivers Collaborative Skills Personal Conduct Commerciality Purpose
    Fixed-term
    Newcastle Upon Tyne
  • ERNEST JONES
    Our Sales Associates help our customers Celebrate Life & Express Love! Temporary Sales Associate - Part Time Our store teams are made up of customer-first people with a real passion for outstanding service, creating amazing experiences and lasting memories for our customers. Our team members work hard to develop outstanding product knowledge and real jewellery expertise that they can share with our customers. As a committed and dedicated member of the team, you'll play a key role in helping the store to maintain performance and meet sales targets. As new products are introduced in store, you will build your knowledge to ensure that you can deal with every type of customer enquiry. Your background You'll have a passion for putting the customer first and creating memorable customer experiences. While you may not specifically have jewellery experience, you will certainly have an interest in jewellery products and brands. A positive, 'can-do' attitude is essential, with a natural ability for striking up a conversation with a diverse range of customers. What's next? When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by the store manager inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you don't miss any updates with your application. Your rewards We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends. What is also really amazing about Signet are the career development opportunities. If you've got potential, we'll help you fulfil it. We've got the training and development programmes in place to really help you make the most of your talent! Be part of something special! Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need. Sales Associate https://www.youtube.com/embed/VV4hBl_oED4 Banner 4 4
    Fixed-term
    Newcastle Upon Tyne
  • JD GROUP
    Role overview: This role requires a team player with flair and commercial ability, and the skill, energy and determination to help drive and develop the business alongside the General Manager. We are looking for a manager with experience of maintaining and developing the standards and reputation, whilst nurturing a growing membership base and team. Responsibilities: Responsible for the operational running of the gym at all times. Opening and closing site when required due to operational hours of the business.Expectation to work early in the morning, late weekdays, and weekends.Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.Responsible for adhering to and maintaining the JD Gyms Brand Standard.Conduct daily, weekly, and monthly safety checks. Report and chase all defects, to ensure the building and its equipment is safe to use.To work towards and aim to achieve all sales and membership targets that are set.To drive and maximise secondary spend revenue.To ensure the whole of the gym facility is of the highest standard of cleanliness. Maintain outside of the contract cleaning hours.Ensure the in-house cleaners (General Assistant) are cleaning to the highest standard.To ensure uniform standards are being adhered to by all team members and yourself.To always deliver outstanding member service.To help create an environment where the team and contracted personnel enjoy themselves whilst at work.To undertake any other reasonable duties/projects/meetings, that may be required.To always be an ambassador of JD Gyms.Skills and Experience: Must have experience, ideally in a management position within a leisure related industry.Must be passionate about customer service and be an inspirational leader in the way they manage.Must be qualified to at least Level 2 Gym Instructor Must have experience in driving sales and helping to co-ordinate local marketing activity as well as managing a successful team.Ideally will have experience as an Assistant Manager helping to oversee all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function
    Permanent
    Newcastle Upon Tyne
  • ABERCROMBIE AND FITCH
    Company Description Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. Job Description The Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale. What You'll Do Customer Experience Store Presentation and Sales Floor Communication Asset Protection and Shrink Policies and Procedures Training and Development Qualifications What it Takes Adaptability / Flexibility Applied Learning Attention to Detail Multi-Tasking Work Ethic Additional Information What You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! Merchandise Discount Flexible Schedule Opportunities for Career Advancement Opportunity to Become a Brand Affiliate Training and Development A Global Team of People Who'll Celebrate you for Being YOU FOLLOW US ON INSTAGRAM @LIFEATANF Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide. Abercrombie & Fitch Co. is an Equal Opportunity employer
    Permanent
    Newcastle Upon Tyne
  • JD GROUP
    Role overview: We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.   Responsibilities: Providing a knowledgeable and seamless customer experience for all customers that enter the store.  Continuously maintainingclean and tidy stock standards on shop floor for customers at all times.  Collaborate with your team members to achieve sales and KPI targets through being knowledgeable on;current trends, in store promotions and continuously evolving store processes.  Drive sales, ensuring that targets are achieved and, where possible, exceeded.Utilise the in-store devices, offering the customer the whole product range.Provide alternatives and add on sales at every opportunity.Replenish stock levels when needed, making sure the full-sizerange is on the shop floor where possible.Ensure that product is priced correctly.To deputise for other staff, work within departments, or carry out other duties as required.Always represent JD Sports in the most professional manner.Conduct your work in a safe and responsible manner.Role objectivesand KPI’s: Provide exceptional service to ensure customer satisfaction and retention.Actively drive sales to support the store in meeting and exceeding the stores financial goals Ensure the timelyand accuratereplenishment of stock on the shop floor to maintainoptimalproduct availability Skills and Experience: A positive attitude towards a fast-paced, customer focused retail environment.  An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.  Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.  Flexibility to work various shifts, including weekends and holidays, based on store needs. 
    Fixed-term
    Newcastle Upon Tyne
  • JD GROUP
    Role overview: Thank you for your interest in joining our team! This is an expression of interest application. Once our seasonal roles go live, we’ll be in touch with a link to formally apply for our Seasonal Store Colleague positions. We are seeking an enthusiastic SalesAssistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.   Responsibilities: Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.Drive and exceed sales targets by utilizingin-store devices, offering the full product range, and maximizing opportunities for add-on sales.Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.Support overall store operations by assistingin other departments as needed, representingthe company professionally, and adhering to safety guidelines.Process sales transactions, including cash handling and card payments accurately.Upsell and cross-sell products to maximise sales opportunities.Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.Address and resolve customer queries in a professional manner.Work closely with other sales assistants and team members to achieve store targets.Role objectivesand KPI’s: Contribute to achieving or exceeding the stores monthly sales target.Drive all additionalKPIs including but not limited to Units, Conversion, ATV, UPT.Achieve upselling or cross-selling targets.Maintain a high Net Promotor Score.Ensure all stock on the shop floor is fully replenished Skills and Experience: A positive attitude towards a fast-paced, customer focused retail environment.  An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.  Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.  Flexibility to work various shifts, including weekends and holidays, based on store needs. Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Company discount of 25% off a large number ofproducts in-store and online (JD Sports, Size?,Foot Patrol, Blacks, Millets, GO Outdoors)Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)Access to counselling services, digital healthand well-being advice through our benefits platform (TELUS Health)Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only)Discounted Gym memberships at JD Gyms Access to colleague networks, to share lived experiences and support initiatives that drive positive change.Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
    Fixed-term
    Newcastle Upon Tyne
  • ALLSAINTS
    THE ROLE As a store manager, you're responsible for assisting the brand leader in managing and motivating your team to deliver an exceptional brand experience to our customers. For us, the store leadership roles are not just about what happens within the store's walls - although we want to deliver a wow, showroom experience to our customers every single day - it's also about the community around you. We see your store as the centre of a community of AllSaints fans and customers in your surrounding area, who might shop with us in store, online or via a partnership. As a store manager, you'll support the brand leader and store team in delivering amazing in-store and online service. Your role will also oversee and provide knowledge, leadership and support to stylist team members responding to first line customer enquiries via our online customer service system. The role will involve great time management, resilience, multitasking and determination to ensure that in store customer journey, the financial targets and delivery of business critical updates all happen appropriately. Leadership of your team of floor managers and stylists will be a key part of how you spend your time, upskilling and equipping team members with the commercial skills to succeed and deliver sales targets, as well as exceptional service that makes our customers feel amazing. WHAT WILL I BE DOING? You will equip and incentivise your team with the latest product knowledge, brand strategies and people updates empowering them to deliver an inspiring in-store and online customer experience Support the brand leader in the development of your team. You will recognise and highlight achievements as well as identify areas of improvement You will support in the planning and delivery of monthly floor sets, promoting our new collections and driving sales across all product categories. With the help of our reporting technologies, you walk our shop floors on a daily basis 'through the eyes of our customers', maximising on all trade opportunities, identifying and reacting to risks at the earliest stage with pace You will oversee and provide leadership and support to stylist team members with first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system Take responsibility for ensuring your floor management and stylist teams look and feel ready to impress our customers - showcasing achievements and the pride in your team through our Google platforms Awareness and handling of employee related matters in store: you will work alongside your brand leader to resolve issues in a timely and effective manner ABOUT THE LOCATION Our standalone store in the Metro Centre, Newcastle has been open since 2008 and usually trades from 9:00am - 21:00pm (subject to seasonal change). Our store is the smallest AllSaints mainline store in the world, but it is still a busy and bustling environment. Our team is a close knit, diverse group with a wide range of interests but we all share a passion for fashion and take pride in our mission to showcase that our brand is for everyone. Store Location. Approximately a 20 minute journey from Newcastle station. #WeAreAllSaints Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help. #LI-Onsite
    Permanent
    Newcastle Upon Tyne
  • URBN
    Location This position is located at Upper Red Mill 19 red Path Way, Newcastle, , NE119HX United Kingdom Role Summary Under guidance from the head office creative team, lead the execution of all visual projects in store, delivering a customer store experience that is inspiring, dynamic and entertaining for our customers. In partnership with the display coordinator, deliver seasonal layouts and display schemes that set the highest possible standard for creative excellence. Partner with peers to support in the communication and execution of seasonal layouts and display schemes across the district. What You'll Be Doing Interprets company direction and current fashion trends to deliver creative and exciting vm solutions, which are market specific and support in sales generation. Actively seek outside inspiration and apply personal talent to develop and contribute unique perspectives to the overall display concepts. Consistently lead and collaborate with the store manager and display coordinator and other creative coordinators resulting in innovative and timely project execution. Proactively manage, having shared responsibility with the display coordinator, the delivery of seasonal display concepts through effective time management and planning, detailed mapping, clean execution and timely completion. With guidance from the district creative and in partnership with the display coordinator, communicate seasonal set-ups through effective photo layouts submitted every quarter. Following company guidelines, implement all vm initiatives, window schemes and styling direction to the highest possible standard. Communicate company merchandising concepts, initiatives and trends to the store teams through meetings, weekly walkthroughs and inspiration boards. Inspire others to work toward a common, collaborative goal by sharing inspiration, new ideas and pertinent information from Head Office. Effectively delegate projects while at the same time allowing others the creativity to succeed by making their own decisions. Coach team members on merchandise placement, merchandising standards, execution of promotion and markdown placement and business analysis. Facilitate an efficient shipment processing system in which merchandise is placed promptly in order to maximise sales. Maintain an organised office, signage storage area and fixture room. Uphold the company's mystery shop standards and maintain company-average results. Build community relationships that directly reflect the urban culture. What You'll Need Proven track record of driving sales through excellent visual presentations and strong business acumen. An understanding of the Urban Outfitters culture and its appeal to the local market. Ability to communicate effectively at all levels and possess strong organisational skills. Project and time management experience. A willingness to travel and be away from a home store for periods of time. Retail management experience with creative interests or a background in fashion, art and music. The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #UrbanEU #LI-AA1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
    Permanent
    Newcastle Upon Tyne
  • WATCHES OF SWITZERLAND
    Job Description Do you see yourself growing and developing your career in luxury retail? Can you build close relationships with clients that last beyond a single sale? Are you good at finding solutions that meet the specific needs of clients? Can you see yourself representing our brand with confidence and knowledge? Our Sales Consultants are dedicated team players with a passion for delivering excellent client service to ensure that everyone has an exceptional experience in our Goldsmiths Showrooms. Working towards personal and team targets, you will play a key role in the success of the Showroom; developing and continually updating your product knowledge and jewellery expertise and sharing your passion about our fantastic products. About You A positive, "can-do" attitude A passion for delivering exceptional client service A great communicator with a natural flair for striking up conversation Eager to learn and build on your retail and product knowledge A flexible team player who is always ready to go the extra mile About Us With over 230 years of tradition and experience, Goldsmiths has become one of the UK's leading watch and jewellery retailers, with over 55 showrooms nationwide. We were the jewellers who made the Rugby League Trophy, and we were the UK's first appointed stockist of Rolex watches in 1919. At Goldsmiths, our clients will discover a wide choice of diamond jewellery including beautiful wedding and engagement rings to suit all bridal styles. We also operate the largest distribution network for Rolex, Omega, TAG Heuer and many other reputable watch brands. Goldsmiths is part of the Watches of Switzerland Group, a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We're the UK's leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven-e-commerce websites! Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams. Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do - we love to wow our clients and make every interaction with us special and memorable. Some of our benefits Holiday Purchase Scheme 24/7 Employee Assistance Programme 24/7 Virtual GP service Share Save Scheme Enjoy your Birthday Off Free Wellbeing Tools Generous Discount Scheme Enhanced Maternity Pay At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience. Discover more about New Roles, Life at Watches of Switzerland Group, Our People & more here: Watches of Switzerland Group PLC: LinkedIn
    Permanent
    Newcastle Upon Tyne
  • VISION EXPRESS
    Role overview As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs. You'll help with frame adjustments, repairs, and fittings. Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments. Overall, your goal is to provide excellent customer service and ensure that our customers leave happy, with eyewear that fits properly and meets their vision needs. You'll play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective service, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Provide excellent customer service, with the ability to provide personalised assistance to customer and address their needs and concerns Great communication and rapport building to translate professional terminology into language understandable to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Ability to work as part of a team, with colleagues across the whole store The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Knowledge and understanding of our optical products and services, including frames, lenses, and contact lenses, and the ability to inform customers about them and promote our products and services to help towards your store targets Arrange and maintain the stores look and feel, keeping it organised and stocked, to provide a visually appealing environment for our customers, in line with the store marketing guidance. Anything else you should know? Sales and performance-based bonus Targeted incentives Pension scheme Life Assurance - 2 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
    Fixed-term
    Newcastle Upon Tyne
  • FOOT LOCKER
    Overview You recognize yourself when you enter one of our stores. You love to talk about athletic sneakers and apparel as much as you love to collect them. You always scope out the latest styles, and enjoy sharing your enthusiasm with Customers. It's easy for you to start up natural, friendly conversations, adapt to different types of Customers, and resolve issues with a smile. You like to work as part of a team as you improve your individual skills on the sales floor. Your success in this role will be measured through personal and productivity goals plus your ability to provide a great in-store experience to every Customer. Qualifications 0-3 year of retail experience Confident and comfortable engaging customers to deliver an elevated experience Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products Initiates completion of tasks or activities without necessary supervision Flexible availability - including nights, weekends, and holidays Responsibilities Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service Delivering sales, outstanding customer experience, and operational expectations Maintaining personal and productivity goals Connects with every customer by asking open-ended questions to assess needs Ability to learn and share expertise of products and trends to fit customer's needs Maintains an awareness of all product knowledge, and current or upcoming product / trends Contributes to a positive and inclusive work environment Benefits From: £10.00 - £13.65 per hour 28 days holiday - plus an extra day per year for the first 5 years! Associate discount of between 30 - 50% Hapi App - offering discounts & prize draws Employee Assistance Program - Retail Trust Company Sick Pay scheme Head Office Internships Striper Ambassador Programme Development Opportunities Address Eldon Square City Newcastle-Upon-Tyne State/Province UK Postal Code NE1--7XS
    Permanent
    Newcastle Upon Tyne
  • JD GROUP
    Role overview: We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.   Responsibilities: Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.Process sales transactions, including cash handling and card payments accurately.Upsell and cross-sell products to maximise sales opportunities.Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.Address and resolve customer queries in a professional manner.Work closely with other sales assistants and team members to achieve store targets.Role objectives and KPI’s: Contribute to achieving or exceeding the stores monthly sales target.Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT.Achieve upselling or cross-selling targets.Maintain a high Net Promotor Score.Ensure all stock on the shop floor is fully replenished Skills and Experience: A positive attitude towards a fast-paced, customer focused retail environment.  An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.  Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.  Flexibility to work various shifts, including weekends and holidays, based on store needs. Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors)Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)Access to counselling services, digital health and well-being advice through our benefits platform (TELUS Health)Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only)Discounted Gym memberships at JD Gyms Access to colleague networks, to share lived experiences and support initiatives that drive positive change.Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
    Permanent
    Newcastle Upon Tyne
  • JD GROUP
    Role overview: We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.   Responsibilities: Providing a knowledgeable and seamless customer experience for all customers that enter the store.  Continuously maintaining clean and tidy stock standards on shop floor for customers at all times.  Collaborate with your team members to achieve sales and KPI targets through being knowledgeable on; current trends, in store promotions and continuously evolving store processes.  Drive sales, ensuring that targets are achieved and, where possible, exceeded.Utilise the in-store devices, offering the customer the whole product range.Provide alternatives and add on sales at every opportunity.Replenish stock levels when needed, making sure the full-size range is on the shop floor where possible.Ensure that product is priced correctly.To deputise for other staff, work within departments, or carry out other duties as required.Always represent JD Sports in the most professional manner.Conduct your work in a safe and responsible manner.Role objectives and KPI’s: Provide exceptional service to ensure customer satisfaction and retention.Actively drive sales to support the store in meeting and exceeding the stores financial goals Ensure the timely and accurate replenishment of stock on the shop floor to maintain optimal product availability Skills and Experience: A positive attitude towards a fast-paced, customer focused retail environment.  An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.  Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.  Flexibility to work various shifts, including weekends and holidays, based on store needs. 
    Fixed-term
    Newcastle Upon Tyne
  • KAO
    The Opportunity Are you wanting to work in a fun, fast paced environment this Christmas? Commencing in November, we are looking for dedicated individuals, with a passion for luxury to join us as temporary Seasonal Sales Consultants in our Newcastle store until the end of December 2025. With multiple part- time opportunities available, we are looking for some brand champions, with customer service experience who can help make this Christmas special for our customers. What you will do As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment. What we are looking for Whether you’ve worked in retail before, or this is your first job, we are open to all levels of experience and are looking for people with excellent communication skills, who can demonstrate confidence and the ability to approach any task with a positive, can- do attitude. With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values. You must be able to work well in a team, having the drive and motivation to achieve both store and personal KPI’s and have flexibility in your working arrangements to be able to suit business requirements. What we can offer you An hourly rate of £12.60 A 50% staff discount to use on all of your favourite Molton Brown products The ability to accrue up to 4.4 weeks holiday and a day off for your birthday A monthly store bonus scheme up to 0.35% of retail sales if store targets are reached Access to discounts/cashbacks from high street retailers Wellbeing Support Company Pension Scheme Learning and development opportunities within our business and across our brands Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people's lives with our high-quality products and services to create a Kirei Life for all - a beautiful life that respects the needs of our consumers and customers as well as the planet. Our corporate philosophy, the Kao Way, guides us in everything we do - acting with integrity, courageously driving innovation and treating each other with trust and respect. How we work: Having been selected among the World's Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers. Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community. Want to learn more:If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit https://www.kao.com/emea/en/ https://www.kao.com/emea/en/privacy/
    Fixed-term
    Newcastle Upon Tyne
  • CLAIRE'S
    Responsibilities Zero Hours Concession Merchandiser in Newcastle must drive hours as and when needed: Travel is required to various stores within your assigned route - Recover, replenish and merchandise the concession shop during frequent visits - Validate all the carton deliveries from the Distribution Centre - Implement and execute the Planogram in-line with In-Store Presentation guidelines - Replenish stock from fixture storage and stockroom to ensure all products are on the sales floor - Ensure promotions and "sale" are in line with operational requirements - Ensure "Markdowns" are in line with operational requirements - Organize extra stock in assigned areas (inside tower storage and stockroom) - Process empty cards, transfers and damages as required - Check style numbers in concession system to ensure scanning properly - Proactively look for and make suggestions on how to improve sales performance - Ensure that the Concession area is kept clean and tidy at all times and products are not left on the floor - Lead and train partner team by example demonstrating good product knowledge - Provide to Concessions District Sales Manager regular updates on performance of concessions, providing feedback and recommendations for areas of improvement Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
    Permanent
    Newcastle Upon Tyne
  • VF CORPORATION
    Sales Associates (part-time Christmas Temp) Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experience! We're looking for passionate Sales Associates (part-time) to join our The North Face team based in Newcastle initially on 2-month fixed-term contracts. As a Sales Associate you will inspire our customers, deliver an excellent service, and help maintain the highest standards on our shop floor. The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It's the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling. The North Face is the premier exploration company in the world. We spark curiosity. We dare to disrupt. We create communities. And we lead with integrity. We are a community of explorers and are constantly looking for new ideas, places and people to connect with. Let's talk about the role! We believe that our Sales Associates have a great opportunity to develop their full potential with us. That's because we offer the support of a global organisation but empower our people to take responsibility at store level. How you'll make a difference We expect that our Sales Associates help deliver a memorable retail experience by: Providing the highest level of customer service, ensuring that all customers are treated with respect Developing a thorough knowledge of products in store Maintaining merchandising standards in accordance with brand guidelines Keeping up to date with current trends and the brand's place within the market Following all operational procedures in the store and in the stock room. What makes you the perfect Sales Associate? You love interacting with customers. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience. You have a positive can-do attitude, facing all situations in the store You are passionate about our brand, fashion, and retail in general You have excellent written and verbal communication in English (another language is a plus but not necessary) You are flexible when it comes to working weekends, evenings and holidays as necessary Previous experience is great but not necessary. What matters most of all is that you live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere. What's in it for you? We offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we're the total package. Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same. Only different. Along with this you will have: Career ownership, enabling you to build your knowledge and experience across different brands A supportive feedback-based culture where respect and integrity guide us in what we do Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally Free to Be We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike. If you liked what you have read and want to join our team then we would be keen to hear from you! Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage. #LI-AN1 R-20251015-0035
    Fixed-term
    Newcastle Upon Tyne