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All job offers Liverpool

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48 Job offers

  • MATALAN
    About Matalan From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here. We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth. We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don't hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested. About the role We're currently looking for a Lingerie & Swim Buyer to join our Womenswear team, to be responsible for creating and promoting a range of products for each season, in order to achieve sales, stock and margin targets for the department. Co-ordinate both the look and style of the full range of the Womenswear department. Establish and maintain good relationships with existing and potential suppliers, attending trade shows, buying trips and competitor shopping trips as and when required. Work closely with the Merchandising team to propose ranges/products for marketing campaigns and events, including 'The Show', following the key looks driven by Marketing. Prepare and present to Heads of department and Directors at range selection and sign off meetings. Plan product launches in line with divisional launch dates and ensure the ranges land on time by effectively managing the junior team and critical path. Manage and develop the team, an Assistant and Trainee Assistant Buyer, setting and managing objectives alongside day to day distribution of workload. Negotiate costs with supply base on new and core products to meet BIM requirements. Create the strategy for the department alongside the Merchandising team to fit in with divisional KPIs. About You To find the best people for our Buying teams, we'd like you to have the following.... Successfully held a Buyer role or an experienced Assistant Buyer role Lingerie & swim experience essential Experience within a fast paced fashion retail environment Able to demonstrate strong leadership and coaching skills, with the ability to influence and negotiate in the workplace Ability to drive and deliver results in line with company strategy Quick learner able to deal with & manage change Strong commercial acumen Able to travel when the business requires Benefits In addition to competitive salaries, we also offer the below core benefits: 20% staff discount, which increases with length of service Thrive Recognition Scheme Wellbeing support provided by the Retail Trust Life Assurance Retail Rewards platform offering discounts for other retailers Pension Scheme Access to a wide range of career development Additional benefits may apply depending on your role and area of the business Banner 2 2
    Permanent
    Liverpool
  • ABERCROMBIE AND FITCH
    Company Description Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. Job Description The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales. What You'll Do Opening and closing routine Product Knowledge & Brand Awareness Business Understanding Proactive Thinking Attention to Detail Register/Point of Sales use Asset Protection Visual Displays System Skills Work Schedule Requirements -Schedule will vary weekly but should expect to work at least 16 hours per week. -Required availability on Saturdays and Sundays as well as certain holidays. -In addition, during peak timeframes, hours will increase to support the needs of the business. Qualifications What it Takes Education- High School Diploma/ G.E.D. equivalent preferred Retail Experience- At least 1 year of retail experience is preferred. Supervisor/ Managerial Experience- No supervisory/ management experience is required. Customer Focus Communication Interpersonal Interaction Fashion Trend Knowledge Outgoing Assertiveness Adaptability/Flexibility & Stress Tolerance Poise & Ambition Multi-Tasking Applied Learning Work Ethic Omni Channel Services Additional Information What You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Sales Incentive Bonus Merchandise Discount Flexible Schedule Opportunities for Career Advancement Associate Assistance Program Opportunity to Become a Brand Affiliate Training and Development A Global Team of People Who'll Celebrate you for Being YOU FOLLOW US ON INSTAGRAM @LIFEATANF Abercrombie & Fitch Co. is an Equal Opportunity employer
    Permanent
    Liverpool
  • ABERCROMBIE AND FITCH
    Company Description Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. Job Description The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales. What You'll Do Opening and closing routine Product Knowledge & Brand Awareness Business Understanding Proactive Thinking Attention to Detail Register/Point of Sales use Asset Protection Visual Displays System Skills Work Schedule Requirements -Schedule will vary weekly but should expect to work at least 16 hours per week. -Required availability on Saturdays and Sundays as well as certain holidays. -In addition, during peak timeframes, hours will increase to support the needs of the business. Qualifications What it Takes Education- High School Diploma/ G.E.D. equivalent preferred Retail Experience- At least 1 year of retail experience is preferred. Supervisor/ Managerial Experience- No supervisory/ management experience is required. Customer Focus Communication Interpersonal Interaction Fashion Trend Knowledge Outgoing Assertiveness Adaptability/Flexibility & Stress Tolerance Poise & Ambition Multi-Tasking Applied Learning Work Ethic Omni Channel Services Additional Information What You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Sales Incentive Bonus Merchandise Discount Flexible Schedule Opportunities for Career Advancement Associate Assistance Program Opportunity to Become a Brand Affiliate Training and Development A Global Team of People Who'll Celebrate you for Being YOU FOLLOW US ON INSTAGRAM @LIFEATANF Abercrombie & Fitch Co. is an Equal Opportunity employer
    Permanent
    Liverpool
  • ABERCROMBIE AND FITCH
    Company Description Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We're proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities. Job Description The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves everyday to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store's organization. What You'll Do Customer Experience Drive Sales OMNI Channel Fulfillment Store Presentation and Sales Floor Supervision Store & Stockroom Operations Staffing, Scheduling, and Payroll Management Training and Development Communication Asset Protection Qualifications What It Takes - Bachelor's Degree OR one year of supervisory experience in a customer-facing role - Fluency in English - Strong problem-solving skills - Inclusion & Diversity Awareness - Ability to show up in a fast-paced and challenging environment - Team building skills - Self-starter - Drive to achieve results - Multi-Tasking - Fashion Interest & Knowledge Additional Information What You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Incentive Bonus Program Paid Time Off Indefinite Contracts Paid Volunteer Day per Year, allowing you to give back to your community Merchandise Discount Private Medical Insurance Available Life and Disability Insurance Associate Assistance Program Paid Parental and Adoption Leave Pension Plan with Company Match Training and Development Opportunities for Career Advancement, we believe in promoting from within A Global Team of People Who'll Celebrate you for Being YOU *pending completion of 90 day probationary period FOLLOW US ON INSTAGRAM @LIFEATANF Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide. Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer
    Permanent
    Liverpool
  • MATALAN
    About Matalan From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here. We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth. We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don't hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested. About the role We're looking for a skilled and curious Data Scientist to join our team and help transform complex data into clear, actionable insights that drive business performance. You'll use statistical methods, machine learning, and data visualisation tools to identify trends, solve problems, and support data-driven decision-making across the organisation. In this role, you'll: Collect, clean, and prepare data from multiple sources to ensure quality and accuracy. Apply statistical and analytical techniques to uncover insights and trends. Build and deploy predictive models using machine learning methods. Visualise data through clear, engaging dashboards and presentations. Work collaboratively with engineers, analysts, and business leaders to deliver impactful projects. Develop and enhance AI/ML tools, including Google Vertex AI and Azure ML. Stay up to date with emerging tools, technologies, and best practices in data science. You'll measure success through model accuracy, quality of insights, project delivery, stakeholder satisfaction, and the tangible business value of your work. About You You're naturally analytical, detail-oriented, and driven by curiosity - someone who enjoys uncovering stories hidden within data. You combine technical expertise with strong communication skills, making complex information accessible to a range of audiences. You'll bring: A background in a numerate discipline with experience delivering data science solutions. Hands-on experience applying forecasting, statistical, and machine learning techniques to solve business problems. Strong proficiency in Python or R, plus solid SQL skills. Experience across the full data science project lifecycle - from development to deployment and maintenance of models. Confidence working with cloud platforms such as AWS, GCP, or Azure. The ability to build credibility with stakeholders and communicate findings in a clear, concise way. A mindset of continuous learning and improvement. If you're passionate about using data to drive smarter decisions and deliver real business impact, we'd love to hear from you. Benefits In addition to competitive salaries, we also offer the below core benefits: 20% staff discount, which increases with length of service Thrive Recognition Scheme Wellbeing support provided by the Retail Trust Life Assurance Retail Rewards platform offering discounts for other retailers Pension Scheme Access to a wide range of career development Additional benefits may apply depending on your role and area of the business
    Permanent
    Liverpool
  • MATALAN
    About Matalan From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here. We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth. We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don't hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested. About the role As a Boyswear Designer at Matalan you will be responsible for designing and innovating the best product, at the right place, at the right time for the required place for specified categories. Key Responsibilities Strategy & KPI's Work in conjunction with the Head of Design/Design Manager to formulate, plan & present the departmental design strategy ensuring alignment with the Menswear / Company strategy guidance. Formulate and agree the product direction for your specified categories with the Head of Design/Design Manager. Define the seasonal range framework for your specified categories, that is aligned to the overall strategy and KPI's Range Design/Development Collaborate with the Buyer and Merchandiser to develop commercial ranges within the agreed seasonal range framework and in line with the defined strategy and KPI's. Present the ranges in an impactful way ensuring correct samples are used and all product delivers the agreed vision and strategy. Working collaboratively to forecast and agree Key/Core/Continuity/Fashion Line packages aligned with the main departmental strategy and range framework. Work with cross-functional stakeholders to ensure product is fit for purpose and of the right fit/shape/quality/value for the Matalan customer. Collaborating and aligning with the Head of Design/ Design Manager/ Designers you identify and drive the delivery of innovative, new product opportunities for your category and department. Trading Using a broad and relevant range of internal / external data and insight, continually evaluate your specified categories to ensure design plans are adapted and informed by timely forecast / insights / trading, ensuring commercial decisions are made. Supporting and maintaining control of design/dept critical paths and taking appropriate commercial action alongside Buying & Merchandising. Maximise the use of trading reactions and OTB working with the buying team to seek the latest product innovation within your categories. Understand market trends and translate for the Matalan customer to optimise category performance. Suppliers Build and maintain positive working relationships with key suppliers to ensure we have the very best product, delivered on time for our customer. Working with the buying/sourcing team, continuously review the design process within the supply base, working with suppliers on new techniques and product innovations to continuously build and push on existing/new product within your categories. With the Head of Design/Design Manager, support the delivery of outsourced design, and coordinate Supplier Designers and Freelancers Team Leadership and ways of working: In collaboration with your peers, take a common approach to addressing key business and people challenges. Share best practise to benefit the overall Design team and Trading function. Create an environment for the team where: Each colleague is clear in their role and the part they play in delivering the overall Trade strategy and KPI's. Everyone can develop their skills and capabilities and see opportunities for personal growth. Colleagues are supported and coached based on individual strengths, development needs and aspirations. About You 5 years of experience in a Design role with at least 2 years in a people management/team lead position. Relevant qualification in fashion design or equivalent experience Strong working knowledge of Adobe Software including Illustrator and Photoshop. Strong understanding of seasonal trends with the ability to translate this in both a creative and commercial manner in a fast-paced environment Demonstrated experience in growing and managing a team Strong relationship builder with a proven record of managing stakeholders cross functionally. Excellent communication and engagement skills. Experience managing 3rd party suppliers and Freelancers. Benefits In addition to competitive salaries, we also offer the below core benefits: 20% staff discount, which increases with length of service Thrive Recognition Scheme Wellbeing support provided by the Retail Trust Life Assurance Retail Rewards platform offering discounts for other retailers Pension Scheme Access to a wide range of career development Additional benefits may apply depending on your role and area of the business
    Fixed-term
    Liverpool
  • MATALAN
    About Matalan From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here. We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth. We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don't hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested. About the role Join our People team at Matalan as a Data Analyst! This role requires someone who is both creative and curious but equally focussed with an attention to detail and the ability to work autonomously. You will collaborate with a range of stakeholders to understand their People data & insight requirements, whilst leveraging your technical expertise in data collection, tracking and analysis to transform complex data into clear, compelling stories with actionable insight and recommendations to support good business outcomes. Key Responsibilities - Data Collection: Gather data from multiple sources such as our People systems (iTrent/ Genius ATS/ Reward Gateway) and various surveys (external/internal). Analytical Tools and Process: Maintain, develop and implement tools, reports, dashboards and processes that enhance the analytical capabilities of the team and wider business, with a focus on data democratisation and self-serve analytics for the key teams. Legislative Reporting: Responsible for compiling, analysing and presenting reports to external stakeholders to ensure compliance with relevant laws and regulations (Gender Pay Reporting). Delivery of actionable insight: utilise a variety of analytical techniques to deliver valuable actionable insight that address diverse business challenges . Stakeholder Relationship Management: Build strong relationships and collaborate with key stakeholders to understand their analytical needs, identify challenges, opportunities and provide meaningful data and insight. Commercial Impact Analysis: Able to evaluate the commercial viability of insights, quantify the impact of data driven decisions and prioritise future work that maximise value delivery. Active member of the People and Analytics team: Sharing insight, analytical process and underlying data changes with the People Team and the Matalan analytics and data science team as part of our regular knowledge sharing. KPIs and Measures of Success Strong attention to detail Responsible and ethical handling of personal data, adhering to privacy regulations Ability to work autonomously and deliver to deadlines Able to translate, simplify and distil complex data into business insights utilising concise presentations that tell a logical story About You Commercial Acumen: A strong understanding of the potential business value of insights and the ability to identify opportunities to implement change and drive value. Interpersonal skills: Ability to work collaboratively and engage with colleagues both within the People team and across the business. Project Management: Ability to lead small to medium-sized projects from inception to delivery, effectively managing resources and collaborating with colleagues. Requirements Gathering and Specification: Confidence in gathering reporting requirements and developing detailed specifications in collaboration with stakeholders. Problem-Solving: Excellent analytical and problem-solving skills to identify and address complex issues. Proactivity and Motivation: Highly motivated, proactive, and able to work independently. Communication Skills: Excellent verbal, written and presentation skills. Educated to a degree level or with demonstrable relevant experience Previous experience working with BigQuery is advantageous. Minimum 3 years' experience of Power BI essential (Dashboard creation, Data Modelling, DAX, Power Query) Understanding of analysis methodologies essential. Previous experience with report building tools is essential, (experience with SAP Business Objects advantageous). Awareness of ETL processes and database automation. Experience working with AI tools to generate automated insights advantageous Confident in Microsoft Excel and full Microsoft Suite. (Or cloud based equivalents) Benefits In addition to competitive salaries, we also offer the below core benefits: 20% staff discount, which increases with length of service Thrive Recognition Scheme Wellbeing support provided by the Retail Trust Life Assurance Retail Rewards platform offering discounts for other retailers Pension Scheme Access to a wide range of career development Additional benefits may apply depending on your role and area of the business Banner 2 2
    Permanent
    Liverpool
  • MATALAN
    About Matalan From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here. We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth. We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don't hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested. About the role As a Packing Development Specialist you will be responsible for the development and procurement of transit and product packaging for the business with a focus on price, quality, consistency and customer experience. Key Responsibilites Sourcing & Supply Management Identify and evaluate potential supplier capabilities, including design & material innovation, quality, reliability & cost. Develop local and global relationships which facilitate supply chain transparency and support Matalan's ethical trade and ESG strategies. Oversee new asset development with nominated print, card and plastics partners. Process Maintain packaging guidelines to support B&M teams, suppliers and global QC teams. Manage the development, specification and procurement of transit and product packaging & labelling to support logistics, operations and omni channel sales, with a focus on design, functionality and customer experience. Ensure packaging assets, solutions and processes are fit for purpose, consistent and cost effective, using materials that simplify recycling, reduce packaging waste and mitigate extended producer liabilities. Liaise with Packaging Development Manager to agree to any rebates required at asset level. Provide reporting of rebate values from mandated printers, validation of data, creating invoices and managing payments from Printers. Quality assurance Support UK Inbound Quality Manager with quality related packaging issues, and facilitate investigation of non-compliant packaging methods & materials and suspected issues of counterfeit assets Provide guidance and education on packing issues and compliance requirements to all stakeholders, internal & external ESG, Sustainability & Legislation Contribute to a sustainable packaging strategy and support its implementation, with specific focus on 'reduce, re-use, recycle', PPT, EPR and product passport. Regularly undertake in house and competitor store visits to benchmark; identify issues and opportunities for packaging innovation. Increase the use of more sustainable materials and processes, whilst balancing cost as a value retailer. Support the reporting on material/asset usage from nominated suppliers, facilitate the collection of scope and transactional certification for plastic tax/extended producer responsibility declarations People Leadership Contribute to developing a high performing team culture, recognising colleague performance and contribution. Act as a role model for personal growth whilst supporting and encouraging career development and progression in others Monitor workload and development of the packaging development assistant. Deputise for the packaging development manager as required. About You Previous proven experience within packaging, ideally within fashion and homeware retailing. Packaging development Exceptional negotiation and communications skills Understanding of product, logistics & retail operations, commercially focused Ability to build and maintain strong relationships both internally and externally with a focus on collaborating, tackling issues and managing risk Ability to manage multiple tasks, stakeholders and deadlines in a time pressured environment whilst maintaining accuracy and attention to detail Strategic and analytical thinking with the ability to provide information and analysis in a clear, concise and impactful way. Benefits In addition to competitive salaries, we also offer the below core benefits: 20% staff discount, which increases with length of service Thrive Recognition Scheme Wellbeing support provided by the Retail Trust Life Assurance Retail Rewards platform offering discounts for other retailers Pension Scheme Access to a wide range of career development Additional benefits may apply depending on your role and area of the business Banner 2 2
    Permanent
    Liverpool
  • BENEFIT COSMETICS
    Overview Benefit is Glowing... We Mean Growing... and we are currently searching for a Part-time 7.5-hour Brow and Beauty Expert to make real connections in Boots Aintree! As a Brow and Beauty Expert, you'll be instrumental in achieving sales targets and creating exceptional customer experiences. Responsibilities As a Brow and Beauty Expert, your missions, will be as follows: Sales Goals & Targets: Consistently achieve individual retail sales goals, as agreed upon with the counter manager. Focus on building strong customer connections and expertly demonstrating products to drive sales and exceed targets. Brow Services & Revenue Generation: Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service revenue. Teamwork Towards Sales Success: Collaborate with all team members to meet counter and business needs, contributing to overall sales success through shared effort. Promotions, Events & Sales Opportunities: Actively support in-store, external, and charity events, leveraging them as opportunities to promote products, engage customers, and boost sales. Sales Tracking & Administration: Diligently complete daily and weekly worksheets to track individual sales performance and assist with counter manager administration to optimise sales strategies. Hygiene, Housekeeping & Brand Image: Maintain a clean and hygienic counter and displays to uphold brand standards and create an appealing shopping environment that encourages sales. Qualifications The Bene-Fit for a Brow and Beauty Expert: Dynamic, enthusiastic, andsales-driven Passion for make-up and Retail with a focus on achieving sales targets Result-oriented, who likes a challenge and exceeding sales expectations Desire to provide a unique customer experience that drives customer loyalty and repeat business Flexible availability including weekends, late nights, Bank holidays and holiday periods. Minimum 6 months retail experience with a passion sales success Bold Brows and even Bolder Opportunities as a Brow and Beauty Expert! The brand behind Benetint, The POREfessional, BADgal BANG!, and probably at least one eyebrow product in your bag. (After all, we're the world's No. 1 brand dedicated to eyebrows.)At Benefit, we are all about feeling good, and nothing feels as good as belonging. Benefits of our Brow and Beauty Expert Position:- Product Discount- Staff Sale- New Launch Gratis -Annual Leave - Full Training provided- Refer a friend scheme - Competitive Commission Scheme Come paint the world PINK with us! Apply to become a Brow and Beauty Expert We use video interview as part of our recruitment process, but if you have additional needs that requires some flexibility, please contact [email protected].
    Permanent
    Liverpool
  • THE WHITE COMPANY
    Our Role We are looking for a resourceful and imaginative Visual Specialist to maintain and implement the retail visual merchandising strategy in store, whilst ensuring consistent visual merchandising excellence which fits in with the brand integrity. You will passionately bring our PRIDE values to life training everyone in the team on how to maintain TWC standards and oversee changes of in-store and window displays regularly to maintain a fresh and visually exciting look, ensuring uniformity with the brand image. Please note you will have access to the premises and may be required to work early morning shifts to assist with the placement of product following delivery and will on occasion, need to work overnight where it’s considered appropriate. What you'll be doing Training store teams on how to maintain TWC standards. Oversee changes of in-store and window displays regularly to maintain a fresh and visually exciting look, ensuring uniformity with the brand image. Liaise with the Area VM to obtain visual objectives and company direction. Daily walk through with Store Management Team to discuss changes required based on sales figures, liaising with the Area VM to confirm presentation. Please read through the attached Job Description for more detail. What we’ll offer you At The White Company, we value our employees for always going the extra mile; we reward this with great benefits and competitive salaries. 50% discount on our products, 23 days rising to 25 with length of service, Perk Place Benefits Platform – offering a variety of discounts across wellbeing and lifestyle, Pension Scheme –enrolled on our Group Personal Pension schemes upon joining the business, Wagestream Money Management app - access to Wagestream gives you power over your pay and supports financial wellbeing, Life Assurance -Following completion of three months service all employees of The White Company are covered by our life assurance plan Our Equality Diversity and Inclusion statement of commitment At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities. We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong. We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process. We'd love you to join us on our journey. Our Sustainability statement of commitment We are committed to building a sustainable legacy that will enable a brighter future for people and our planet.’ We believe this should be reflected in everything we do.
    Permanent
    Liverpool
  • LUSH
    **Internal applicants only** Lush Spa are looking for passionate and enthusiastic members of staff who wish to train and qualify in body massage with a view to a career as a hybrid Lush Spa therapist. The hybrid role would allow this person to work within the spa but also display their excitement and knowledge for the spa project whilst driving the sales and business from the shop floor, spa reception or elsewhere within the Spa Store. This advertisement is for a place on the VTCT Level 3 Certificate in Swedish Body Massage qualification course only. On completion of the course, you will be required to undertake a hybrid role within the spa store. The hybrid role would allow this person to work within the spa but also display their excitement and knowledge for the spa project whilst driving the sales and business from the shop floor, spa reception or elsewhere within the Spa Store. Course outline and Requirements: This is a unique opportunity to earn an internationally recognised Level 3 qualification in Swedish Body Massage, which is governed by an external company - VTCT. Therefore the candidate should have great knowledge and experience within Lush Cosmetics and have a deep understanding and passion for our Spa treatments and concepts. On successful completion of the VTCT course you will receive detailed feedback on your performance during this training. This will then determine your progression to become a Lush Spa Therapist. The Lush Spa therapist position is not guaranteed until successful in this final stage. For applicants that are multilingual, the course will require a good level of spoken and written English as it is led and assessed in this language. Course Outline Self study topics - ALL qualifications will include an element of revision or homework. The Lush Spa will be funding this qualification and around 180 hours of paid learning, it is therefore required that the following three unit assignments are completed in the learners own time and unpaid. All resources and information on how to complete these will be given to all learners. Health and Safety Unit Client Care and Communication Unit How to provide a Swedish Body Massage Unit Theory elements will be taught and completed online/ virtually and teacher led Anatomy and Physiology - 10 Body systems Practical elements will be taught onsite in the Lush Spa Training Centre in Poole Massage movements and practically providing a body massage Health and safety Full body massage routine accompanied to music Practical assessments & exams Upcoming Training Schedule Teacher Led theory training will commence on: Monday 16th March 2026 Monday - Friday: 9am - 2pm for 3 weeks. Self Led theory training will commence as soon as the candidate has been hired. Practical training will commence on: Monday 6th April 2026 Monday - Friday: 8am - 4pm for 3 weeks. Compulsory Lush Spa Training: Monday 27th April 2026 Monday - Friday: 8am - 4pm for 3/4 weeks dependant on the need of the spa Course Requirements: Skills, Knowledge and Expertise Be fluent in English (reading, writing and speaking). At least 3 months experience working within Lush. No previous qualifications in massage are required, however a keen interest in Anatomy & Physiology is a bonus. Be available for 9 weeks training: See below for dates. Embody Lush five star standards, customer service & ethics. To be organised, resourceful and adaptable. Basic understanding of IT equipment and the ability to submit work online. Proactive with self-development and learning. Proven record of punctuality and reliability. Previous shop-floor or spa roles are a bonus.Extra Information: Hours: Theory training is 22.5 hours per week, Monday - Friday. There will also be homework which is unpaid and to be completed in your own time. Practical training will require you to work 37.5+ hours per week, Monday - Friday.As soon as you can - Please speak with your management team to ensure you can create a training/ working plan to cope with the large workload you will have, to complete the coursework. There will be a reasonable amount of homework to do in your own time and we want to ensure each individual has a plan to manage their time well. Accommodation: Accommodation is provided by Lush when training in Poole. Travel: Travel to and from Poole will be organised and funded by Lush. Any other travel is discussed with your management team and at the expense of your store or yourself. Relocation: Relocation packages will be discussed once you have been offered a spa contract. Time to find accommodation will be given once a spa position has been confirmed. Spa Contract: Prior to starting the VTCT qualification course, a separate spa training contract must be signed. This contract stipulates that, because Lush is funding this new career path, you are obligated to work in a hybrid/ therapist role for 12 months following the course completion date. Failure to meet this requirement will mean you are obligated to repay a portion of the investment into your training.
    Permanent
    Liverpool
  • RIVER ISLAND
    We are looking for an energetic and inspiring People & Service Team Leader to support our store operations and lead our team to success. As a People & Service Team Leader, you will constantly strive to improve the customer journey through creating an engaged and motivated team who deliver exceptional customer service. Supporting the People & Service Manager to develop the team and maintain visual and operational standards, and in turn driving conversion, sales and KPIs. For a more detailed overview of this role, check out the job description attached at the bottom of this advert. About The Role What You'll Be Doing Consistently deliver great service and role model this throughout the store team. Create a diverse and inclusive environment where all your store team feel valued. Create a wellbeing culture in store by being a direct line of communication for the store team. Confidently duty manage in all areas of the store operation including product and operations. Support the People & Service Manager to consistently delight customers through delivering the best customer journey across service, people, visual and operations. Support the People & Service Manager to empower the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Have a good understanding of commercial tools and how to use to drive actions. Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer, RFID, and people KPIs. Support the management of store operations, including compliance with health & safety standards. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution.You'll Be Perfect If You have previous experience in retail, preferably in a supervisor role. You are passionate about fashion and stay updated on the latest trends. You possess strong communication and interpersonal skills. You can motivate and inspire a team to achieve their best. You are proactive, adaptable, and thrive in a fast-paced environment. And most importantly love our products as much as we do so we create the best possible customer journey!Things To Consider Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you'll be managing a diverse team. Hands-On Role: While this position is strategic, it also requires you to be hands-on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. Leading a Team: Your ability to foster a positive team culture will be crucial in creating an enjoyable work environment. This Is For You We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through Reward Gateway! Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need!We mentioned the discount, right? Keeping You Safe... At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
    Permanent
    Liverpool
  • URBN
    Location This position is located at 41 Paradise Street, Liverpool, , L13EU United Kingdom Role Summary The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters "Peers Training Peers" philosophy. What You'll Be Doing People: Ability to recruit, motivate, develop and lead a team Manage aspects of performance development within the department team (Performance Appraisals, Individual Development Plans, Coaching and Counseling and Disciplinary actions) Recognise and develop talented individuals for advancement and growth within the organisation Uphold Company standards and act as a positive role model to others Leadership & Communication: Model the way by inspiring, motivating and encouraging teamwork Conduct productive daily meetings to ensure that goals are met Effectively delegate projects while at the same time allowing others the creativity to succeed by making their own decisions Possess excellent communication skills in both written and verbal form Managing the Environment: Oversee all levels of customer service by setting daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management Achieve Company-average mystery shop results by uphold the Company's customer service standard Operations: Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve the store stock loss goals by overseeing adherence to loss prevention practices Assist in upholding Company Health & Safety regulations at all times in order to protect employees and customers against accidents and incidents Merchandising & Display: Manage aspects of the assigned department in collaboration with the Department Manager (if applicable) or Visual Merchandising Manager with regard to: training, shipment placement, markdowns, transfers, merchandising and store standards Understand and interpret current fashion trends in local markets in order to generate creative solutions Take an active role in ensuring floor sets for the department are well organised and scheduled appropriately Commercial Awareness: Maximise departmental sales through analytical and creative management of merchandise from receipt to sales Utilise Company reports to react to trends and drive business Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends Demonstrate entrepreneurial skills to achieve and exceed store targets What You'll Need Experience in a management role working in a fast paced, high volume fashion retail environment Demonstrates strong operational skills An understanding of the Urban Outfitters culture and its appeal to the local market Ability to drive sales through excellent service, strong visual presentation, and a full understanding of the business The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #UrbanEU #LI-TS1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
    Permanent
    Liverpool
  • FOOTASYLUM
    Description We are hiring for a Full-Time Store Supervisor to join one of our exciting stores based at Liverpool One. There's an established team in place, and you will be working directly with them to help create the best customer shopping experience possible. Footasylum is a business that believes in our front-end retail staff. The primary function of a Supervisor is to oversee Retail staff's work in the Store environment. You will be in charge of monitoring employee activity, solving problems at a day-to-day level and assisting customers when needed. You will be working in a thriving store and day to day your tasks will be different. Part of this will include supporting the Store Manager to ensure the team maximise sales, have a service-first mentality, adhere to best practices as per company expectations and overall ensure the shopping experience to our customers. We invest in our training and development and this role will be no different. Our aim is to continue to build and create an environment where our employee can achieve, develop, and progress. You will be supported in your journey, and we will celebrate with you, every step of the way. Regular 1-2-1's, training, and support will be available but most importantly, you will be given all the tools to help you thrive and feel empowered on your journey with us. We also have a track record of progression, support, and training. We have a plethora of examples across our teams where people have progressed upwards or into completely new opportunities within the business. Ultimately your development is paramount to us, and we want to help support you to achieve your goals Why Footasylum? We've been on a journey, growing significantly over the last few years. We are vibrant, engaged and performing well. Innovation is key to our business, and we have been looking at how we deliver value to our wider Retail estate. We want to create a place for colleagues to do their best work, and you will have the opportunity to influence our decisions, help define Retail standards across the Estate and contribute to a happy and healthy working environment. About you: The successful candidate must have passion for Fashion Retail and our company ethos You will have ideally worked previously in Fashion Retail Experience in managing and motiving a team of Sales Assistants Be able to work independently, as well as part of a team Strong verbal and written skills Be able to work in a fast-paced environment Efficient and highly organised with a customer focused attitude Diversity: We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are providing services to our colleagues and customers. We know that this will help us build a great service, which our customers will love. This is great news for our business. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences. Recruitment process: We review applications on an individual basis, and if we feel you would be a good fit we'll invite you for a face-to-face chat about the role, and to see if we're a good fit for you. We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you, and why you feel this is the opportunity for you.
    Permanent
    Liverpool
  • MATALAN
    About the role We are looking for a Technologist specialising in Kidswear to support our Tech Services team in creating quality products for our ranges. As a Technologist, you'll be responsible for: Maintaining responsibility for all aspects of quality for a specified product range Setting quality standards and specifications ensuring Matalan achieves its goal of delivering outstanding value to its customers, contributing to continued growth Where applicable, ensuring that Matalan sizing policy is maintained consistently across products and sizing is regularly reviewed Ensuring product performance requirements are established and maintained through supplier education, testing and monitoring Agreeing manufacturing methods are achievable in bulk production, resulting in products that will perform to requirements after purchase Applying appropriate methods of communication with supplier bases, showing initiative and creative thinking where necessary to solve problems Working closely with the Buying department to build new quality initiatives into products to constantly improve member offers Undertaking supplier visits to improve quality standards, improve working relationships and increase personal knowledge of manufacturing capabilities/developments About You To find the best people for our Technical Services teams, we'd like you to have the following... Experience within a technology department Kidswear experience essential Commercially focused Excellent interpersonal skills Ability to communicate at all levels Ability to work independently Strong Microsoft Office knowledge and skills About the benefits In addition to competitive salaries, we also offer the below core benefits: 20% staff discount, which increases with length of service Thrive Recognition Scheme Wellbeing support provided by the Retail Trust Life Assurance Retail Rewards platform offering discounts for other retailers Pension Scheme Access to a wide range of career development Additional benefits may apply depending on your role and area of the business About Matalan From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here. We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth. We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don't hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
    Permanent
    Liverpool
  • BENEFIT COSMETICS
    Overview Benefit is Glowing... We Mean Growing... and we are currently searching for a Full-time Counter Manager to make real connections in Boots Aintree! As a Counter Manager, you'll be instrumental in achieving sales targets and creating exceptional customer experiences Responsibilities As a Counter Manager, your missions, will be as follows: Sales Management: Lead and motivate Brow and Beauty Experts to hit and exceed sales goals, ensuring high service standards. Delegate effectively and inspire the team to maximize performance. Brow Services & Revenue Generation: Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service revenue. Target-Driven Sales: Personally connect with customers, demonstrate products with passion, and consistently achieve your individual sales targets and contribute to the overall counter goals. Teamwork and Motivation: Conduct engaging daily team meetings, promote open communication, and recognize achievements to keep the team focused on crushing individual and counter targets. Business Growth: Develop innovative in-store and external events through strategic linkups, collaborations, product launches, and impactful charity initiatives to boost sales and brand awareness. Stock Optimisation: Ensure the counter is always fully stocked, monitor inventory levels closely, and immediately report concerns to the Area Manager to minimise lost sales opportunities. Communication Leadership: Act as a key communicator between store/department managers and area managers, ensuring important information flows smoothly and the counter team is always informed. Efficient Administration: Oversee daily, weekly, monthly, and annual administrative tasks, supporting the Area Manager and ensuring smooth store operations. Staff Scheduling Excellence: Create fair and effective monthly staff rotas that optimize coverage and support sales goals. Brand Presentation: Maintain exceptional hygiene and housekeeping standards for the counter and displays, ensuring a visually appealing and professional shopping environment at all times. Qualifications The Bene-Fit for a Counter Manager: Dynamic, enthusiastic, and sales-driven Passion for make-up and Retail with a focus on achieving sales targets Result-oriented, who likes a challenge and exceeding sales expectations Desire to provide a unique customer experience that drives customer loyalty and repeat business Flexible availability including weekends, late nights, Bank holidays and holiday periods. Minimum 6 months retail experience with a passion for sales success Minimum 6 months of management experience Bold Brows and even Bolder Opportunities as a Counter Manager! The brand behind Benetint, The POREfessional, BADgal BANG!, and probably at least one eyebrow product in your bag. (After all, we're the world's No. 1 brand dedicated to eyebrows.)At Benefit, we are all about feeling good, and nothing feels as good as belonging. Benefits of our Counter Manager Position:- Product Discount- Staff Sale- New Launch Gratis -Annual Leave - Full Training provided- Refer a friend scheme -Competitive Commission Scheme Come paint the world PINK with us! Apply to become a Counter Manager We use video interview as part of our recruitment process, but if you have additional needs that requires some flexibility, please contact [email protected].
    Permanent
    Liverpool
  • MATALAN
    About Matalan From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here. We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth. We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don't hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested. About the role As Customer Propositions Assistant you will support the development and delivery of customer propositions that help define the Matalan brand to our customer base. You will work closely with the Customer Propositions Manager and the wider teams to help shape, test and communicate propositions that drive customer engagement and loyalty. What you'll be doing: Proposition Development Support in gathering data and insights to understand customer needs, behaviours, and market trends. Contribute ideas to proposition initiatives that improve customer experience and brand differentiation. Insight & Analysis Support the collection and organisation of customer and competitor insights to inform proposition planning. Track the performance of customer propositions through key metrics such as engagement, conversion, and satisfaction. Prepare summary reports and presentations for internal stakeholders Campaign & Communication Support Work with Brand and Digital Marketing teams to ensure propositions are clearly reflected across all campaigns. Assist in updating proposition materials and messaging across online and in-store channels. Assist in creation of narrative that reflects Matalan's positioning across all new propositions. Cross-Functional Collaboration Liaise with colleagues in CRM, Product, and Digital to help ensure proposition elements are implemented effectively. Coordinate meetings, timelines, and updates between teams working on proposition projects. Support administrative and organisational tasks to keep projects on track. About You Previous work experience or relevant degree within marketing, brand, customer insight, or a related role (retail experience desirable but not essential). Strong written and verbal communication skills. Comfortable working with data and research tools (e.g., Excel, survey platforms, or analytics dashboards). Good understanding of customer-focused marketing and brand principles. Proficient in Microsoft Office and collaborative tools (e.g., Teams, SharePoint, or similar). Benefits In addition to competitive salaries, we also offer the below core benefits: 20% staff discount, which increases with length of service Thrive Recognition Scheme Wellbeing support provided by the Retail Trust Life Assurance Retail Rewards platform offering discounts for other retailers Pension Scheme Access to a wide range of career development Additional benefits may apply depending on your role and area of the business Banner 2 2
    Permanent
    Liverpool
  • MATALAN
    About Matalan From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here. We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth. We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don't hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested. About the role As Loyalty Manager you will be responsible for owning and leading the Matalan Me Loyalty proposition, driving the overall strategy, commercial performance and ongoing data-led enhancements. You will lead your team to ensure a seamless omni-channel customer experience across Retail and Online, managing key MarTech platforms and maximising customer lifetime value through compelling loyalty benefits and initiatives. Key Responsibilities: Strategy & KPIs -Own the delivery of Loyalty KPIs, tracking and reporting on a weekly, monthly and quarterly basis. -Own the Matalan Me P&L, working with Commercial Finance and Trade Planning & Merchandising to forecast, measure and deliver an always on offer strategy. -Stay informed on emerging trends in Loyalty and MarTech, proactively identifying and implementing opportunities to drive growth. -Oversee core loyalty operations of discount functionality, card stock, reward account and their associated budgets. -Lead and develop a cross-functional team to embed Matalan Me as an integral part of our team culture and an everyday way of working. -Manage and oversee the end to end execution of new initiatives from concept to delivery. -Continuously review loyalty customer journeys, hierarchy of messaging and UX to optimize customer experience and deliver on next best action. -Build and role model a positive working relationship with third parties to deliver a customer centric, best in industry, free gift, prize draw and partnership strategy. Data & Reporting: -Drive a data driven culture, harnessing data and reporting to develop new initiatives and iterate the proposition to deliver against customer and business needs. Create an environment for the team where: -Each colleague is clear in their role and the part they play in delivering the overall Loyalty trade strategy and KPI's. -Everyone can develop their skills and capabilities and see opportunities for personal growth. -Colleagues are supported and coached based on individual strengths, development needs and aspirations. About You Strong commercial acumen with proven experience building and managing a P&L Experienced in delivering customer lifetime value as part of a Loyalty programme Adept at test and learn methodology, reporting and analysis. Able to interpret results and create a simple narrative around performance. A customer champion with the ability to develop strategies against different audience objectives. Experience delivering joined up frictionless customer journeys with UX in mind Skilled in relationship building and leading cross-functional teams to deliver against strategic priorities. Team management and leadership essential Partnership or retail media experience beneficial B2C Retail experience an advantage Benefits In addition to competitive salaries, we also offer the below core benefits: 20% staff discount, which increases with length of service Thrive Recognition Scheme Wellbeing support provided by the Retail Trust Life Assurance Retail Rewards platform offering discounts for other retailers Pension Scheme Access to a wide range of career development Additional benefits may apply depending on your role and area of the business Banner 2 2
    Permanent
    Liverpool
  • MATALAN
    About the role We are looking for a Technologist specialising in Womenswear to support our Tech Services team in creating quality products for our ranges. As a Technologist, you'll be responsible for: Maintaining responsibility for all aspects of quality for a specified product range Setting quality standards and specifications ensuring Matalan achieves its goal of delivering outstanding value to its customers, contributing to continued growth Where applicable, ensuring that Matalan sizing policy is maintained consistently across products and sizing is regularly reviewed Ensuring product performance requirements are established and maintained through supplier education, testing and monitoring Agreeing manufacturing methods are achievable in bulk production, resulting in products that will perform to requirements after purchase Applying appropriate methods of communication with supplier bases, showing initiative and creative thinking where necessary to solve problems Working closely with the Buying department to build new quality initiatives into products to constantly improve member offers Undertaking supplier visits to improve quality standards, improve working relationships and increase personal knowledge of manufacturing capabilities/developments About You To find the best people for our Technical Services teams, we'd like you to have the following... Experience within a technology department Womenswear experience desirable Commercially focused Excellent interpersonal skills Ability to communicate at all levels Ability to work independently Strong Microsoft Office knowledge and skills About the benefits In addition to competitive salaries, we also offer the below core benefits: 20% staff discount, which increases with length of service Thrive Recognition Scheme Wellbeing support provided by the Retail Trust Life Assurance Retail Rewards platform offering discounts for other retailers Pension Scheme Access to a wide range of career development Additional benefits may apply depending on your role and area of the business About Matalan From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here. We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth. We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don't hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
    Permanent
    Liverpool
  • MATALAN
    About Matalan From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here. We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth. We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don't hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested. About the role As our CRM Builder & Administrator, you'll play a key role in keeping our CRM activity running smoothly and effectively. You'll take ownership of email deliverability, domain reputation and the technical build behind our customer journeys. You'll also support the wider team with data, insight and day-to-day Salesforce needs, helping us deliver relevant, personalised and reliable communications to our customers. In this role, you will: Keep a close eye on deliverability, inbox placement and domain reputation, highlighting anything unusual. Build detailed audience selections and data points to support dynamic personalisation. Ensure we're following best practice and put plans in place to protect our reputation if issues arise. Support automated, always-on programmes with journey setup and ongoing maintenance. Manage campaign insights from start to finish, including counts, selections, analysis and recommendations. Build customer journeys in Salesforce, including data extensions, dynamic content, testing and scheduling. Act as a Salesforce admin, helping users troubleshoot issues, training new starters and delivering system improvements. Spot technical opportunities that improve efficiency and keep the system healthy. Maintain data integrity and ensure automations are always running smoothly. Build, deploy and monitor all journeys, making sure sends reach the end customer. Support CRM users with Salesforce-related queries and manage any escalations with Salesforce directly. Work closely with Customer Insights, Customer Services and MarTech teams to deliver aligned CRM activity. Set up campaign holdouts so reporting remains reliable and meaningful. Manage relationships with third-party partners including Salesforce, Optima and Validity. Stay connected to industry trends and apply best practice that protects and improves our brand reputation. About You You'll be confident working with data, technology and fast-paced CRM environments. You'll enjoy problem-solving, optimising processes and bringing a customer-first mindset to everything you do. You'll bring: Experience in multichannel CRM marketing Strong SQL skills Knowledge of AmpScript and HTML (helpful but not essential) Experience managing an ESP and understanding data architecture Familiarity with Salesforce Marketing Cloud (a bonus but not required) Confidence building CRM journeys end to end Experience working to tight deadlines A test-and-learn mindset and the ability to turn results into clear insights Curiosity about CRM trends and emerging best practice B2C retail experience (preferred) Benefits In addition to competitive salaries, we also offer the below core benefits: 20% staff discount, which increases with length of service Thrive Recognition Scheme Wellbeing support provided by the Retail Trust Life Assurance Retail Rewards platform offering discounts for other retailers Pension Scheme Access to a wide range of career development Additional benefits may apply depending on your role and area of the business Banner 2 2
    Permanent
    Liverpool
  • MATALAN
    About Matalan From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here. We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth. We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don't hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested. About the role We're looking for an experienced Project Manager to deliver our store refreshes, new store openings, and shrink projects across the business. You'll lead the full project lifecycle - from planning and contractor management to delivery and post-project review - ensuring every store launches smoothly, on time and within budget. What you'll be doing: Lead end-to-end delivery of store refresh and opening projects. Coordinate contractors and cross-functional teams to ensure seamless execution. Manage budgets, timelines and on-site quality and safety standards. Partner with Store and Regional Managers to ensure operational readiness for launch. Review project outcomes, track performance, and identify opportunities to improve future rollouts. Support shrink and compliance initiatives to reduce loss and improve store performance. Ensure full compliance with CDM regulations and health & safety requirements. This role is ideal for someone who thrives in a fast-paced retail environment, builds strong relationships, and takes pride in delivering projects that enhance customer experience and commercial performance. About You You're an organised and proactive Project Manager who thrives on bringing people together to deliver great results. You'll have: Proven experience managing retail store projects - from new openings to major refreshes. Strong collaboration skills, able to align multiple teams and stakeholders to deliver shared goals. Confidence managing suppliers and contractors, ensuring projects are delivered safely, on time and to a high standard. Commercial awareness, understanding how store layout and experience drive sales performance. Problem-solving ability and agility, staying calm under pressure and adapting quickly when plans change. Excellent communication skills, keeping everyone informed and engaged throughout each stage of delivery. Benefits In addition to competitive salaries, we also offer the below core benefits: 20% colleague discount, which increases with length of service Thrive Recognition Scheme Wellbeing support provided by the Retail Trust Life Assurance Retail Rewards platform offering discounts for other retailers Pension Scheme Access to a wide range of career development Additional benefits may apply depending on your role and area of the business Banner 2 2
    Permanent
    Liverpool
  • MATALAN
    About Matalan From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here. We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth. We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don't hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested. About the role To carry out Planned preventative & reactive maintenance and electrical installation within an Office building and Warehouse environment, recognising expectable standard of practice and completing work to current regulations.. Key Responsibilities - Carry out Planned preventative and reactive maintenance within an Office building and Warehouse environment to a competent level, recognising expectable standard of practice and completing work to current regulations. Carry out planned Installation, preventative & reactive maintenance at agreed intervals to Electrical Fixed wire Installations and Electrical Plant & Appliances. Carry out planned preventative & reactive maintenance at agreed intervals to include; fire doors & access & egress systems, toilet & welfare facilities, drainage systems and mechanical and plant, external grounds maintenance. Carry out visual inspection to; Fire detection, Sprinkler systems, Firefighting equipment and immediately report any defective fire systems or discharged equipment to the Line Manager. Address / Resolve defects competently, proactively reporting or escalating faults or hazards to Line Manger. All Health & Safety defects and Hazards are responded immediately. Carry out or assist in general maintenance tasks as instructed to include; Operational equipment, Role cages, refurbishment work, office furniture moves, deep cleaning, cleaning of ventilation grilles, toilet & welfare repairs, door latch and handle repairs, floor remedial repairs Efficiently and effectively responding to breakdowns, emergencies and reactive maintenance tasks. Ensuring preventative action to minimise future defects and hazards. Ensuring that the Site Health & safety policy is adhered to all times. Applying compliance with Health & Safety legislation in all work tasks. Compliance to Electrical Safety in the workplace. Adherence to best practice of manual handling at all times. Checking for and addressing safety hazards. Fire precautions are implemented at all times. Defects to Fire & sprinkler detection systems area reported immediately. Comply at all times to the Matalan Health & Safety policy and the safe working regulations, ensuring their own and their colleague's safe wellbeing. Promote and comply with Matalan policies and values on diversity and equality both in the delivery of services and treatment of others. Inspection of equipment is safe for use and is suitable to carry out the task. About You Knowledge of Health & safety legislation. (IOSH accredited) City & Guilds Diploma Level 3 in Electrical Installations & Building Structures City & Guilds Diploma Level 3 in Periodic Inspection & Testing of Electrical Installations. Experience and competency to carry out appropriate Electrical fault finding tasks. Able to understand and apply regulations (Health & Safety, manual handling etc) and carry and handle heavy items Previous experience and have the competence of working in an in house maintenance environment. Highly motivated self starter who is able to work with minimum supervision. And effectively organise own work Good interpersonal skills, interacting with people at all levels both internally and externally. With the ability to communicate clearly and effectively both through written and verbal form Working Knowledge of using operational and maintenance manuals. Able to show imitative and work proactively to meet site maintenance requirements. Flexible to changing demands with the ability to operate outside of normal ours when required Enthusiastic, calm and patient with a willingness to train and develop when required Benefits In addition to competitive salaries, we also offer the below core benefits: 20% staff discount, which increases with length of service Thrive Recognition Scheme Wellbeing support provided by the Retail Trust Life Assurance Retail Rewards platform offering discounts for other retailers Pension Scheme Access to a wide range of career development Additional benefits may apply depending on your role and area of the business Banner 2 2
    Permanent
    Liverpool
  • MATALAN
    About Matalan From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here. We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth. We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don't hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested. About the role Are you an experienced IT Project Manager with a track record of delivering complex projects end-to-end? Do you thrive in a fast-paced environment, managing multiple stakeholders and driving successful outcomes? If so, we want to hear from you! About the Role As a Senior IT Project Manager, you will play a key role in defining and delivering projects that form part of our Change portfolio. You will lead projects from inception to service acceptance, ensuring on-time delivery, budget control, and stakeholder satisfaction. Working closely with internal teams and external suppliers, you'll drive the successful execution of IT and business transformation projects. Key Responsibilities Lead IT and business projects from initiation through to completion, ensuring successful outcomes. Define project objectives, risks, timelines, and budgets. Develop and manage project plans, tracking key deliverables and milestones. Work closely with stakeholders across IT, Business, and 3rd-party suppliers to ensure alignment. Ensure risks, issues, and dependencies are effectively managed. Champion best practices in project and programme management. Provide clear reporting in line with governance frameworks. Manage project budgets and liaise with Finance as required. About You Experience: 10+ years in project delivery, ideally in IT and business transformation. Skills: Strong stakeholder management, problem-solving, and communication skills. Expertise: Proven ability to manage projects using both Agile and Waterfall methodologies. Qualifications: Prince2, MSP, PMP, or APM PMQ/PPQ; Agile certifications (CSM, PMI-ACP) desirable. Desirable: Experience in supply chain or retail environments. Benefits In addition to competitive salaries, we also offer the below core benefits: 20% staff discount, which increases with length of service Thrive Recognition Scheme Wellbeing support provided by the Retail Trust Life Assurance Retail Rewards platform offering discounts for other retailers Pension Scheme Access to a wide range of career development Additional benefits may apply depending on your role and area of the business Banner 2 2
    Permanent
    Liverpool
  • MATALAN
    About the role As Design Manager you will lead and manage the menswear design team for Matalan, creating an inspiring product offer. Oversee the entire design process from concept to delivering cohesive ranges in-store and online. Ensure final products meet quality standards, market trends, and brand identity. Collaborate with cross-functional teams to deliver successful ranges aligned with company strategy. Key responsibilities consist of: Team Leadership: Lead, inspire, and manage a dynamic design team to create inspiring ranges for Matalan. Foster a collaborative and creative environment, encouraging the team to push boundaries in design. Design Strategy: Develop and execute a comprehensive design strategy aligned with the overall company goals. Keep abreast of industry trends, competitor's ranges, and evolving consumer preferences to guide informed and strategic design decisions. Translate market research into actionable design concepts. Presentation and Communication: Create and deliver Matalan's seasonal trends to key stakeholders. Clearly communicate design strategies, goals, and progress to cross-functional teams. Cross functional collaboration: Collaborate across divisions to ensure designs align with market demands and business goals. Work closely with marketing to create compelling product stories to deliver key customer moments. Critical Path Management: Work closely with B&M to ensure the critical path is adhered to and achievable. Support design team members with workload to ensure the critical path remains on track. Budget Management: Manage yearly travel, sample and freelance budgets offering best value for Matalan Manage designer's salaries within company budget requirements. Mentoring and Support: Improve the design team's skills through mentoring and support. Key areas are problem solving, communication, team collaboration and leadership skills. Develop individual career growth plans for the design team. Build resilience in team members by upskilling them and fostering an supportive environment. About you Bachelor's degree in Fashion Design or a related field. Proven experience in a similar environment, experience in retail preferred. Menswear experience is advantageous Previous leadership or management experience in a design-related role. In-depth knowledge of garment construction, fabrics, and manufacturing processes. Strong understanding of market trends and consumer behaviour in the UK fashion industry and the skill to communicate that business wide. Excellent communication, presentation, and interpersonal skills. Ability and desire to support, mentor and develop a design team. Capacity to thrive in an ever changing, deadline-driven environment. About Matalan From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here. We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth. We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don't hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested. Benefits In addition to competitive salaries, we also offer the below core benefits: 20% staff discount, which increases with length of service Thrive Recognition Scheme Wellbeing support provided by the Retail Trust Life Assurance Retail Rewards platform offering discounts for other retailers Pension Scheme Access to a wide range of career development Additional benefits may apply depending on your role and area of the business
    Permanent
    Liverpool
  • MATALAN
    About Matalan From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here. We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth. We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don't hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested. About the role In line with Matalan's ambition to be the No.1 choice for our customers, we're on the lookout for a Senior Insight Executive to help drive a truly customer-focused culture - using data, research, and insight to shape how we think, act, and make decisions. This is a hands-on, analytical, and creative role for someone who loves getting into the detail of data, spotting trends, and turning numbers into meaningful stories that influence real business change. You'll work closely with Insight Managers and senior leaders across the business, analysing a wide range of data sources - from Kantar and YouGov to Medallia and Mintel - and bringing customer and market insight to life in clear, engaging ways. What you'll be doing Delivering insightful analysis to deepen our understanding of Matalan's customers and the retail market. Creating compelling reports, dashboards, and visual stories that help leaders make data-driven decisions. Working with data from a variety of sources (e.g. Worldpanel, Medallia, YouGov BrandIndex, Mintel, GlobalData). Supporting and leading customer research projects - from survey design and scripting through to analysis and presentation. Developing your qualitative research skills, including recruitment, moderation, and insight visualisation. Managing incoming insight requests and keeping stakeholders informed and aligned. Continuously building your analytical and storytelling skills to land the "so what" and influence business strategy. About You We're looking for someone who's curious, collaborative, and passionate about understanding what makes customers tick. You'll likely have 2-3 years' experience in an Insight role and be ready to take that next step -managing your own projects and developing your expertise across both quantitative and qualitative research. You'll also bring: Experience analysing and synthesising large data sets (e.g. Kantar Worldpanel, YouGov BrandIndex, Medallia CX). Strong Excel and PowerPoint skills (advanced Excel preferred). Experience using DisplayR or Q Market Research for data processing and analysis. A confident communication style and ability to present insights clearly to all levels. A genuine passion for retail, customers, and continuous learning. Benefits In addition to competitive salaries, we also offer the below core benefits: 20% staff discount, which increases with length of service Thrive Recognition Scheme Wellbeing support provided by the Retail Trust Life Assurance Retail Rewards platform offering discounts for other retailers Pension Scheme Access to a wide range of career development Additional benefits may apply depending on your role and area of the business Banner 2 2
    Permanent
    Liverpool
  • MATALAN
    About Matalan From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here. We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth. We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don't hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested. About the role We're looking for a Senior Domain Architect to shape and drive the technical strategy across Matalan. You'll work with teams across the business to define architectural direction, guide technical change, and ensure our technology landscape supports both current and future business goals. What you'll be doing: Develop and deliver IT architecture roadmaps and strategic plans across multiple domains. Align business and IT strategies, ensuring solutions meet commercial needs while maintaining long-term architectural integrity. Identify and assess new technologies, promoting innovation and the re-use of enterprise capabilities. Govern solution design through architecture forums, ensuring consistency, quality and compliance with IT principles. Lead, mentor and develop a team of architects, fostering collaboration and best practice across domains. Partner with business and IT leaders to influence key technology decisions and ensure value for money through well-defined business cases. Provide technical input and guidance to support the wider IT team when needed. About You You're a strategic thinker with a strong technical foundation and a passion for translating business needs into robust, future-ready solutions. You'll have: Proven experience as a Domain, Lead or Senior Solution Architect, ideally within retail or a similar fast-paced industry. A track record of designing and delivering large-scale, enterprise-level solutions. Strong understanding of architecture frameworks (e.g. TOGAF) and governance processes. Ability to communicate and influence effectively at all levels of the business. Experience in both traditional enterprise and digital-first environments. Excellent leadership and people management skills, with a collaborative and confident approach. A proactive mindset, always looking for smarter, more efficient ways to deliver business value through technology. Benefits In addition to competitive salaries, we also offer the below core benefits: 20% colleague discount, which increases with length of service Thrive Recognition Scheme Wellbeing support provided by the Retail Trust Life Assurance Retail Rewards platform offering discounts for other retailers Pension Scheme Access to a wide range of career development Additional benefits may apply depending on your role and area of the business Banner 2 2
    Fixed-term
    Liverpool
  • MATALAN
    About Matalan From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here. We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth. We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don't hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested. About the role As a Print Designer at Matalan you will be responsible for designing and innovating the best prints for our product, at the right place, at the right time for the required place for specified categories. Key Responsibilities Strategy & KPI's Work in conjunction with the Head of Design/Design Manager to formulate, plan & present the departmental design strategy ensuring alignment with the Menswear / Company strategy guidance. Formulate and agree the product direction for your specified categories with the Head of Design/Design Manager. Define the seasonal range framework for your specified categories, that is aligned to the overall strategy and KPI's Range Design/Development Collaborate with the Buyer and Merchandiser to develop commercial ranges within the agreed seasonal range framework and in line with the defined strategy and KPI's. Present the ranges in an impactful way ensuring correct samples are used and all product delivers the agreed vision and strategy. Working collaboratively to forecast and agree Key/Core/Continuity/Fashion Line packages aligned with the main departmental strategy and range framework. Work with cross-functional stakeholders to ensure product is fit for purpose and of the right fit/shape/quality/value for the Matalan customer. Collaborating and aligning with the Head of Design/ Design Manager/ Designers you identify and drive the delivery of innovative, new product opportunities for your category and department. Trading Using a broad and relevant range of internal / external data and insight, continually evaluate your specified categories to ensure design plans are adapted and informed by timely forecast / insights / trading, ensuring commercial decisions are made. Supporting and maintaining control of design/dept critical paths and taking appropriate commercial action alongside Buying & Merchandising. Maximise the use of trading reactions and OTB working with the buying team to seek the latest product innovation within your categories. Understand market trends and translate for the Matalan customer to optimise category performance. Suppliers Build and maintain positive working relationships with key suppliers to ensure we have the very best product, delivered on time for our customer. Working with the buying/sourcing team, continuously review the design process within the supply base, working with suppliers on new techniques and product innovations to continuously build and push on existing/new product within your categories. With the Head of Design/Design Manager, support the delivery of outsourced design, and coordinate Supplier Designers and Freelancers Team Leadership and ways of working: In collaboration with your peers, take a common approach to addressing key business and people challenges. Share best practise to benefit the overall Design team and Trading function. Create an environment for the team where: Each colleague is clear in their role and the part they play in delivering the overall Trade strategy and KPI's. Everyone can develop their skills and capabilities and see opportunities for personal growth. Colleagues are supported and coached based on individual strengths, development needs and aspirations. About You 5 years of experience in a Design role with at least 2 years in a people management/team lead position Print Design background Relevant qualification in fashion design or equivalent experience Strong working knowledge of Adobe Software including Illustrator and Photoshop. Strong understanding of seasonal trends with the ability to translate this in both a creative and commercial manner in a fast-paced environment Demonstrated experience in growing and managing a team Strong relationship builder with a proven record of managing stakeholders cross functionally. Excellent communication and engagement skills. Experience managing 3rd party suppliers and Freelancers. Benefits In addition to competitive salaries, we also offer the below core benefits: 20% staff discount, which increases with length of service Thrive Recognition Scheme Wellbeing support provided by the Retail Trust Life Assurance Retail Rewards platform offering discounts for other retailers Pension Scheme Access to a wide range of career development Additional benefits may apply depending on your role and area of the business
    Permanent
    Liverpool
  • MATALAN
    People Business Partner The People Business Partner is a strategic partner to an executive member of the leadership team to shape and deliver people strategies that enable the business to achieve its objectives. The role provides insight, challenge and influence at the most senior level, ensuring that people considerations are fully embedded in strategic decision-making. Working within a team of specialist business partners, each with distinct portfolios, the People Business Partner leverages deep expertise across the colleague lifecycle to drive organisation-wide impact, growth and transformation. Key Responsibilities Strategic People Leadership and Coaching: - Partner with an executive leader and their leadership team to shape business priorities through people-focused insight. - Own the people plan for your portfolio, leading development, prioritisation and delivery in alignment with the group people strategy. - Collaborate with chapter leads across Talent Development, Talent Acquisition, Reward, Communications, Data & Systems and EDI & Wellbeing to ensure business needs are captured and addressed in the plan. - Drive measurable outcomes across performance, engagement, capability and culture. - Influence and challenge senior leaders to ensure people considerations inform decision-making. - Coach and develop senior leaders to strengthen leadership capability, team performance and cultural alignment. Organisational Design and Change Leadership: - Lead organisation design initiatives, shaping structures, roles, capabilities and ways of working to deliver business strategy. - Establish clear accountability and decision-making frameworks (RACI) across the portfolio. - Lead change management for transformation initiatives, ensuring adoption, operational readiness and sustainable outcomes. - Foster a culture of continuous improvement, innovation and adaptability across leadership teams and the wider organisation. Talent and Workforce Planning: - Lead workforce planning and forecasting, ensuring the right people, skills and leadership capability are in place for immediate priorities and long-term growth. - Drive leadership capability and organisational readiness, preparing leaders and critical roles for current and future needs. - Lead succession planning for key roles, building strong pipelines and robust talent pools aligned to strategic priorities. - Partner with the Talent team to translate group capability requirements into actionable plans, addressing gaps and strengthening skills. - Provide guidance on recruitment and talent acquisition processes, ensuring key roles are filled with the right talent. Reward and Compensation: - Collaborate with the Reward chapter lead to ensure business feedback informs group pay and benefits strategy. - Lead the implementation of reward and compensation initiatives across your portfolio, supporting annual pay reviews and strategic decisions. - Provide guidance on compensation for key and strategic roles, ensuring the business can attract, retain and develop critical talent. - Own payroll-to-sales management for your portfolio, reviewing performance and forecasts with the exec member to ensure alignment with business priorities. People Insights and Analytics: - Lead the use of people analytics to identify trends, risks and opportunities across your portfolio. - Translate insights into actionable strategies that enhance engagement, capability, performance and culture. - Partner with leaders to interpret colleague feedback and monitor progress against business goals. - Review analytics with the exec member and leadership team regularly, translating findings into clear action plans. Culture, Engagement and Inclusion: - Lead initiatives to strengthen culture, engagement and colleague experience, including insights from colleague surveys (Every Voice). - Partner with leadership to foster inclusive, high-performing environments where colleagues can thrive. - Coach leaders to interpret feedback, implement targeted action plans and reinforce organisational values. Project Management and HR Technology: - Lead portfolio-wide people initiatives linked to business transformation and organisational projects. - Collaborate with the Data & Systems chapter lead to drive adoption of people technology, improving efficiency, insight and decision-making. - Provide business and people insights to inform future technology requirements, ensuring systems are fit for purpose, scalable and aligned to long-term business needs. Employee Relations: - Partner with the People Shared Service team to manage complex ER cases effectively, balancing risk management with cultural impact. KPIs and Measures of Success - Improved employee engagement and retention (LTO) - Time to hire - Payroll-to-sales alignment - Successful implementation of organisational change initiatives - Strong succession pipelines and talent mobility Experience Strategic HR Expertise - Proven experience partnering with executive teams to deliver business-aligned people strategies. - Experience leading organisation design, workforce planning, talent strategy, succession planning and reward across multiple business areas. Data-Driven Decision Making - Skilled in using people insights and analytics to inform strategic decisions. - Able to translate data into actionable strategies that drive engagement, capability, performance and culture. Leadership & Stakeholder Management - Highly skilled at influencing and challenging senior leaders effectively. - Builds credibility and strong partnerships across functions. - Coaches senior leaders to enhance leadership capability and team performance. Business & Commercial Awareness - Understands business strategy, commercial drivers and market trends. - Links people strategies to business outcomes, including workforce planning, organisational capability and financial targets. Project Delivery & Change Leadership: - Experienced in leading complex, portfolio-wide people initiatives and organisational projects. Culture & Engagement - Experienced in driving engagement, inclusion and culture initiatives. - Skilled at interpreting colleague feedback to inform actionable improvements. Communication & Coaching - Strong facilitation, coaching and influencing skills. - Able to provide clear, actionable guidance to senior leaders on people strategy and organisational effectiveness. Benefits In addition to competitive salaries, we also offer the below core benefits: 20% staff discount, which increases with length of service Thrive Recognition Scheme Wellbeing support provided by the Retail Trust Life Assurance Retail Rewards platform offering discounts for other retailers Pension Scheme Access to a wide range of career development Additional benefits may apply depending on your role and area of the business
    Fixed-term
    Liverpool
  • MATALAN
    About Matalan From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here. We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth. We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don't hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested. About the role As an Assistant Merchandiser on Kidswear, you'll review sales, stock and markdown levels and identify commercial opportunities for the market, supporting the team to optimise sales and profitability. By assisting the Merchandiser in the preparation of seasonal budgets and range plans, you'll help to ensure an exciting and relevant product offer is bought and will plan for Open to Buy requirements to react to fast fashion trends and opportunities. You'll coach and guide the Trainees within your team, working closely with them to ensure timely and effective intake management, and sharing your knowledge and experience to develop them in their own careers. Merchandising is an integral part of our business, working with our Buying & Design teams to ensure we develop and deliver commercial ranges to our customers. About You To find the best people for our Merchandising teams, we'd like you to have the following.... Proven experience of working as a high achieving Trainee Assistant or Assistant Merchandiser within a fashion and/or retail environment Excellent commercial awareness High standard of numerical ability Exceptional data interpretation and analytical skills High, consistent attention to detail, always striving to deliver good quality work to key deadlines Ability to effectively communicate at all levels across the business Ability to build and maintain strong working relationships with customers and stakeholders Excellent presentation and organisational skills Benefits In addition to competitive salaries, we also offer the below core benefits: 20% staff discount, which increases with length of service Thrive Recognition Scheme Wellbeing support provided by the Retail Trust Life Assurance Retail Rewards platform offering discounts for other retailers Pension Scheme Access to a wide range of career development Additional benefits may apply depending on your role and area of the business Banner 2 2
    Fixed-term
    Liverpool
  • MATALAN
    About Matalan From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here. We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth. We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don't hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested. About the role We are looking for a Regional Facilities Manager to oversee the day-to-day upkeep and maintenance of our stores across Northern England, Scotland and Northern Ireland. As the Regional Facilities Manager, you will play a pivotal role in ensuring compliance with legal requirements, managing budgets, and maintaining high-quality standards across our retail locations. This the perfect role for someone with a proven track record of working and successful delivery of FM services in a multi-location retail environment, wanting to join a fast-paced, forward-thinking retailer. As Regional Facilities Manager, you will be required to: Carry out regular store condition surveys to identify prioritised work streams for property and asset enhancement. Identify contingent liability costs through the preparation of an asset risk plan. Obtain competitive quotations for all revenue and capital works, prioritising preventative capital works to future proof revenue spend. Prepare business justification and submit all capital works proposals to Senior Facilities Manager for approval. Prepare service specifications and tender documentation for PPM works. Agree forms of contract and alignment with Help Desk operating system. Attend regular supplier contract review meetings anywhere in the UK. Attend regular departmental meetings at Matalan Head Office. Attend tender evaluation meetings for national PPM contract awards. Attend Retail Operations managers meetings. In conjunction with the Help Desk, support and develop competitive tendering for reactive works. Prepare and agree schedules of rates for specialist trades Act as key contact when Senior Facilities Manager or other Regional Facilities Manager is absent Carry out cleaning and waste audits on the store estate reporting back findings to the Matalan soft services Manager. About You A proven track record of working and successful delivery of FM services in a multi-location retail environment. A thorough knowledge of compliance legislation Sound technical knowledge of construction and service installations Excellent communication skills Budget accountability and commercial awareness Data interpretation and analysis Proven track record of influencing/negotiating with others IOSH/NEBOSH Managing Safety Asbestos Awareness Member of IWFM Benefits In addition to competitive salaries, we also offer the below core benefits: 20% staff discount, which increases with length of service Thrive Recognition Scheme Wellbeing support provided by the Retail Trust Life Assurance Retail Rewards platform offering discounts for other retailers Pension Scheme Access to a wide range of career development Additional benefits may apply depending on your role and area of the business
    Permanent
    Liverpool
  • MATALAN
    About Matalan From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here. We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth. We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don't hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested. About the role As Operational Loyalty Assistant you are responsible for the smooth day to day delivery of Matalan Me, working, cross-functionally to provide support for retail teams, driving acquisition, data capture and monitoring retail reports to make recommendations for improvement. Use BI reports to share store and online performance against loyalty acquisition, data capture and participation on a weekly, monthly and quarterly basis. Own the store communication brief for new initiatives, providing support to Retail Operations and Central Planning supporting store colleagues delivering loyalty targets. Own the Loyalty card stock, managing reports, forecasting usage and budget for re-ordering. Own the day to day planning, delivery and reporting of the free gifts and partnership strategy. Work with digital trading teams to plan and execute early access events ensuring smooth customer journeys. Work with experiential and retail teams to plan and execute in person exclusive events at key seasonal moments. Ensure Reward account functionality and journeys are as required for each campaign. Own the free gift and partnership strategy and manage third parties to deliver. Own the calendar of early access evens and in person exclusive events. About You Strong commercial acumen with experience of planning promotions Strong attention to detail and organisational skills Comfortable with data and financial information Experienced in building reports from Excel exports and Power BI dashboards Benefits In addition to competitive salaries, we also offer the below core benefits: 20% staff discount, which increases with length of service Thrive Recognition Scheme Wellbeing support provided by the Retail Trust Life Assurance Retail Rewards platform offering discounts for other retailers Pension Scheme Access to a wide range of career development Additional benefits may apply depending on your role and area of the business Banner 2 2
    Permanent
    Liverpool
  • MATALAN
    About Matalan From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here. We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth. We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don't hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested. About the role As Commercial Loyalty Assistant you will support the Loyalty Manager in the delivery of a profitable loyalty P&L enabling the commercial targets for Matalan Me. Working with Commercial Finance to report performance of loyalty benefits on a weekly, monthly and quarterly basis. Set up, test and implement discount codes and promotions for broadcast and targeted activity. Ensure Reward account functionality and journeys are as required for each campaign. Own the store communication brief for new offers and trade driving activity, Work with Trade planning & Merchandising and Brand to recommend, forecast, measure and deliver the loyalty promotional strategy. Work cross-functionally with trade planning, merchandising and brand to recommend and deliver attractive offers for loyalty customers (both broadcast and discreet personalised offers). Work Commercial Finance to forecast and measure the performance of Matalan Me benefits About You Strong commercial acumen with experience of planning promotions Strong attention to detail and organisational skills Comfortable with data and financial information Experienced in building reports from Excel exports and Power BI dashboards Experience delivering joined up frictionless customer journeys across channels Skilled in relationship building and working as part of cross-functional teams to deliver against defined goals. B2C Retail experience an advantage Benefits In addition to competitive salaries, we also offer the below core benefits: 20% staff discount, which increases with length of service Thrive Recognition Scheme Wellbeing support provided by the Retail Trust Life Assurance Retail Rewards platform offering discounts for other retailers Pension Scheme Access to a wide range of career development Additional benefits may apply depending on your role and area of the business Banner 2 2
    Permanent
    Liverpool
  • MATALAN
    About Matalan From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here. We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth. We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don't hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested. About the role As a Boyswear Designer at Matalan you will be responsible for designing and innovating the best product, at the right place, at the right time for the required place for specified categories. Key Responsibilities Strategy & KPI's Work in conjunction with the Head of Design/Design Manager to formulate, plan & present the departmental design strategy ensuring alignment with the Menswear / Company strategy guidance. Formulate and agree the product direction for your specified categories with the Head of Design/Design Manager. Define the seasonal range framework for your specified categories, that is aligned to the overall strategy and KPI's Range Design/Development Collaborate with the Buyer and Merchandiser to develop commercial ranges within the agreed seasonal range framework and in line with the defined strategy and KPI's. Present the ranges in an impactful way ensuring correct samples are used and all product delivers the agreed vision and strategy. Working collaboratively to forecast and agree Key/Core/Continuity/Fashion Line packages aligned with the main departmental strategy and range framework. Work with cross-functional stakeholders to ensure product is fit for purpose and of the right fit/shape/quality/value for the Matalan customer. Collaborating and aligning with the Head of Design/ Design Manager/ Designers you identify and drive the delivery of innovative, new product opportunities for your category and department. Trading Using a broad and relevant range of internal / external data and insight, continually evaluate your specified categories to ensure design plans are adapted and informed by timely forecast / insights / trading, ensuring commercial decisions are made. Supporting and maintaining control of design/dept critical paths and taking appropriate commercial action alongside Buying & Merchandising. Maximise the use of trading reactions and OTB working with the buying team to seek the latest product innovation within your categories. Understand market trends and translate for the Matalan customer to optimise category performance. Suppliers Build and maintain positive working relationships with key suppliers to ensure we have the very best product, delivered on time for our customer. Working with the buying/sourcing team, continuously review the design process within the supply base, working with suppliers on new techniques and product innovations to continuously build and push on existing/new product within your categories. With the Head of Design/Design Manager, support the delivery of outsourced design, and coordinate Supplier Designers and Freelancers Team Leadership and ways of working: In collaboration with your peers, take a common approach to addressing key business and people challenges. Share best practise to benefit the overall Design team and Trading function. Create an environment for the team where: Each colleague is clear in their role and the part they play in delivering the overall Trade strategy and KPI's. Everyone can develop their skills and capabilities and see opportunities for personal growth. Colleagues are supported and coached based on individual strengths, development needs and aspirations. About You 5 years of experience in a Design role with at least 2 years in a people management/team lead position. Relevant qualification in fashion design or equivalent experience Strong working knowledge of Adobe Software including Illustrator and Photoshop. Strong understanding of seasonal trends with the ability to translate this in both a creative and commercial manner in a fast-paced environment Demonstrated experience in growing and managing a team Strong relationship builder with a proven record of managing stakeholders cross functionally. Excellent communication and engagement skills. Experience managing 3rd party suppliers and Freelancers. Benefits In addition to competitive salaries, we also offer the below core benefits: 20% staff discount, which increases with length of service Thrive Recognition Scheme Wellbeing support provided by the Retail Trust Life Assurance Retail Rewards platform offering discounts for other retailers Pension Scheme Access to a wide range of career development Additional benefits may apply depending on your role and area of the business
    Fixed-term
    Liverpool
  • MATALAN
    About Matalan From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here. We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth. We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don't hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested. About the role Key Responsibilities Strategy & KPIs - Work closely with the Director of Trading, planning and merchandising to shape a Trade Plan that attracts and retains customers, turning strategic objectives into clear and authoritative promotions, activities and events across all channels. - Ensure the Trade Plan aligns with the Company and Divisional strategies, designed to achieve annual sales and profit targets. - Agree and monitor each Trade Plan period's performance KPIs against agreed sales, profit and customer targets, taking learnings to inform subsequent plans. Trade Planning - Chair the weekly Trade Planning Execution Meeting - Attend and support the Director of Trading, planning and merchandising in chairing the weekly Trade Planning Group Meeting, where the trade plan is set and agreed with cross-functional stakeholders - Use a broad range of internal/external data and insight, continually evaluate trading plans to ensure they are operationally achievable and deliver annual sales, profit and customer targets over an 18-month horizon Leadership and ways of working - Manage cross-functionally with colleagues across Buying, Merchandising, Marketing, Retail Operations, Supply Chain, Finance, Partnerships, Insights, Loyalty and Online, to create and execute Trade Plans, right first time. - Manage the Trade Activity Retro process, ensuring reviews of outcomes and their drivers are conducted within 4 weeks of a trade driving activity finishing. - Present review findings to the Trade Planning Group. - Collaborate with cross-functional colleagues to ensure Critical Path dates are achieved in the planning and execution of trading activity. - Escalate and manage accordingly any re-prioritisation or recovery steps to keep teams on track for delivery. - Manages and develops the Trade Planning Assistant Commercial Acumen - Use your commercial acumen to make recommendations and trade-offs of proposed trade plan activity, working closely with the Director of Trading & Merchandising, Heads of Merchandising and the Commercial Finance Business Partner - Forecast the target sales, profit and customer performance of each trade plan activity About You - Proven previous experience within a Trade Planning function, ideally within a fashion and/or homeware omnichannel retailer. - Ability to work cross-functional with commercial and product functions, with the ability to influence at a senior level. - Knowledge of Marketing and Merchandising strategies foster collaboration to drive optimum commercial outputs. Benefits In addition to competitive salaries, we also offer the below core benefits: 20% staff discount, which increases with length of service Thrive Recognition Scheme Wellbeing support provided by the Retail Trust Life Assurance Retail Rewards platform offering discounts for other retailers Pension Scheme Access to a wide range of career development Additional benefits may apply depending on your role and area of the business Banner 2 2
    Permanent
    Liverpool
  • MATALAN
    About the Role As an Assistant Buyer, you'll work closely with the Buyer to ensure the department achieves sales, stock and margin targets through the development of the product range, building and maintaining strong working relationships with the supplier base. Strategy - Work alongside the Buyer to provide defined reports that will support creation of strategy - For a defined product range, undertake market and trend research and analysis to create a strategy proposal. - Have an up-to-date knowledge and understanding of the Divisional and overall Matalan strategy Range Development for defined product range - Work alongside Buyer & Merchandising team to develop shape of the range ensuring alignment with the overall departmental strategy & KPI's - Work alongside Buyer and Designer to interpret the trends and develop commercial ranges within the agreed strategy framework - Pro-actively bring insight and ideas to support development of wider range - Present specific ranges in a relevant and impactful way ensuring correct samples are used and all product delivers the agreed margins with support from the Buyer. - Ensure pricing is well benchmarked and in line with company strategy - Have full knowledge and understanding of the keyline process Trading - Using Monday Trading Reports be able to read and analyse Trade. - Work with the TAB to ensure data and samples are pulled for Trade meetings on time. - Highlight Best & Worst to the buyer alongside newness, problem lines and identifying opportunities alongside creation of a supporting commentary - done as part of weekly Trade and at sign off. - For department, have knowledge of keylines, NOOS lines and event lines - Work alongside the Merchandising team to ensure the critical path is followed and tracked, flagging any issues or opportunities to the Buyer - Conduct regular shopping and benchmarking trips highlighting opportunities, price architecture and VM principles - Following the correct procedure, ensure regular store visits are conducted. Gather relevant feedback to report back to the team. Suppliers - Pro-actively build and maintain positive and professional working relationships with key suppliers - Ensure communication with suppliers is relevant, regular and clear Divisional Support - Ensure preparation for selections, sign offs and supplier meetings is accurate, organised and completed to a high standard - Clear understanding of Marketing protocol and needs - Clear understanding of packaging requirements for defined range - Deputise for the buyer as and when required. - Build and maintain good relationships with the TAB population, acting as a role model and providing support / mentorship as needed - Understand and as required, be able to facilitate the running of fit sessions Please note internally this role is known as Assistant Buyer. About You Experienced within a Trainee or Assistant Buying role, preferably within fashion retail Knowledge of key trends and market Commercially aware Ability to work independently to tight deadlines Excellent interpersonal skills, with the ability to communicate at all levels Experience of development and coaching is essential. About Matalan From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here. We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth. We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don't hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested. Hierarchy Hierarchy Benefits In addition to competitive salaries, we also offer the below core benefits: 20% staff discount, which increases with length of service Thrive Recognition Scheme Wellbeing support provided by the Retail Trust Life Assurance Retail Rewards platform offering discounts for other retailers Pension Scheme Access to a wide range of career development Additional benefits may apply depending on your role and area of the business Banner 1 1
    Permanent
    Liverpool
  • FOOTASYLUM
    Description We are hiring for a Store Manager to join one of our exciting stores based in Speke. There's an established team in place, and you, the Store Manager be working directly with your team to help create the best customer shopping experience possible. Footasylum is a business that believes in our front-end Retail staff. As Store Manager, you will be responsible for overseeing your designated store's daily operations. You will be able to develop strategies to improve customer service, drive store sales and profitability, adhere to company policies, and have the ability to market programs in ways that will increase sales and enhance the customer experience. We invest in our training and development and this role will be no different. Our aim is to continue to build and create an environment where our employee can achieve, develop, and progress. You will be supported in your journey, and we will celebrate with you, every step of the way. Regular 1-2-1's, training, and support will be available but most importantly, you will be given all the tools to help you thrive and feel empowered on your journey with us. We also have a track record of progression, support, and training. We have a plethora of examples across our teams where people have progressed upwards or into completely new opportunities within the business. Ultimately your development is paramount to us, and we want to help support you to achieve your goals What We're Looking for in a Successful Store Manager: A genuine passion for fashion retail and alignment with our company values Previous experience in fashion retail is highly desirable Proven leadership experience in a fast-paced retail environment Skilled in team management, motivation, and training Excellent communication skills, both verbal and written Thrives under pressure and adapts quickly to a dynamic setting Exceptionally organised with a strong customer-first mindset Deep understanding of the fashion retail industry and market trends Why Footasylum? We've been on a journey, growing significantly over the last few years. We are vibrant, engaged and performing well. Innovation is key to our business, and we have been looking at how we deliver value to our wider Retail estate. We want to create a place for colleagues to do their best work, and you will have the opportunity to influence our decisions, help define Retail standards across the Estate and contribute to a happy and healthy working environment. Diversity: We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are providing services to our colleagues and customers. We know that this will help us build a great service, which our customers will love. This is great news for our business. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences. Recruitment process: We review applications on an individual basis, and if we feel you would be a good fit we'll invite you for a face-to-face chat about the role, and to see if we're a good fit for you. We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you, and why you feel this is the opportunity for you.
    Permanent
    Liverpool
  • MINT VELVET
    Mint Velvet began when founders Liz Houghton and Lisa Agar-Rea set out to create an unfailingly chic collection of contemporary, great quality staples and elevated fits that they felt were missing from their wardrobes. Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. Relaxed Glamour was born. As a Retail Store Manager at Mint Velvet, you will lead and motivate your team to achieve a range of brand driven KPIs and key objectives such as, Customer Focus - Visual Excellence – Commerciality - Operations & Communication - Leading the Team...all while living and representing the Mint Velvet brand values. Our Values: With Soul. Courage & Resilience. Passion & Drive. Entrepreneurial Spirit. Collaborative. The Role Know and share the Mint Velvet brand story, understand how it shapes the here and now and influences the future of retailDemonstrate outstanding understanding of Mint Velvet’s market position and competitors and use this to generate and act on any ideas, opportunities or concerns that may impact your storeRecruit a dynamic, passionate and committed store team who reflect the brand profile and foster a high-performing and efficient cultureBe proactive in driving your own personal development and continually improving your performanceAchieve exceptional visual delivery which reflects the Mint Velvet visual guidelines; creating a sanctuary of style and service that enhances the customer journey and overall experience in-storeFollow and adhere to all policies and procedures and run a sound and robust operationAchieve remarkable results across sales, costs, stock loss and payrollUnderstand the ever-changing retail landscape and use available data to drive an omnichannel approachTo join our vibrant and fast-growing business... You’ll need to have proven experience in all areas of the Deputy Store Manager role - having managed a small team, excelling in people management, and able to consistently deliver great service to our loyal Mint Velvet customers. You’ll need to be an inspirational, helpful and informed role model and know, wear and live the Mint Velvet style.
    Permanent
    Liverpool
  • MINT VELVET
    20 hours per week Mint Velvet began when founders Liz Houghton and Lisa Agar-Rea set out to create an unfailingly chic collection of contemporary, great quality staples and elevated fits that they felt were missing from their wardrobes. Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. Relaxed Glamour was born. Our Values: With Soul. Courage & Resilience. Passion & Drive. Entrepreneurial Spirit. Collaborative. The Role Support the Store Manager in all aspects of running the store, including opening & closing, stock control and maintaining a beautiful environment for your team and customers at all timesDemonstrate outstanding understanding of Mint Velvet’s market position and competitors and use this to generate and act on any ideas, opportunities or concerns that may impact your storeEnsure exceptional standards of customer service, including in our Personal Styling offeringAchieve exceptional visual delivery which reflects the Mint Velvet visual guidelines; creating a sanctuary of style and service that enhances the customer journey and overall experience in-storeBe proactive in driving your own personal development and continually improving your performanceFollow and adhere to all policies and procedures and run a sound and robust operationTo join our vibrant and fast-growing business... You’ll ideally have previous experience as a key holder in a fashion retail store, possess a real love of fashion, be able to offer excellent customer service and work well as part of a team. You’ll need to be an inspirational, helpful and informed role model and know, wear and live the Mint Velvet style.
    Permanent
    Liverpool
  • THE WHITE COMPANY
    Our Role As a Store Manager you will be fully accountable for all operational and commercial activity in your store, providing clear leadership in order to establish a high-performance team, that will drive sales, achieve KPIs and deliver the exceptional service to our customers that we are known for. You will naturally bring our PRIDE values to life, as a Passionate, inspiring and Resourceful leader, with a proven track record of maximising sales and profitability in a similar fast paced commercially driven retail environment. An Imaginative and Dedicated Manager, you will coach and develop Everyone in your team to maximise their potential and be capable of proving your knowledge and passion for The White Company. What you'll be doing Manage the customer experience as part of the TWC multi-channel strategy. Maximise contribution by achieving budget sales and controlling costs. Manage store costs without jeopardising stores objectives. Manage the content and frequency of staff training to develop and motivate in order to achieve highest possible levels of customer service and performance. Manage the performance and development of the management team. Manage the store presentation including cleanliness, visual display and merchandising to be reflective of the brand. Provide feedback and information on product performance and development to appropriate departments. Please read through the attached Job Description for more detail. What we offer you At The White Company, we value our employees for always going the extra mile for every one of our customers; we reward this with great benefits and competitive salaries. 50% discount on our products, 25 days holiday rising to 28 during service, A Volunteer Day with a charity of your choice, In addition to a competitive salary, a discretionary bonus scheme may be rewarded annually, Perk Place Benefits Platform – offering a variety of discounts across wellbeing and lifestyle, Automatic enrolment into the Group Personal Pension scheme, Wagestream Money Management app - access to Wagestream gives you power over your pay and supports financial wellbeing,Private Medical Insurance, Following successful probationary completion, you’ll be covered by our life assurance plan, Social - Christmas party/social events throughout the year Our Equality Diversity and Inclusion statement of commitment At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities. We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong. We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process. We'd love you to join us on our journey. Our Sustainability statement of commitment We are committed to building a sustainable legacy that will enable a brighter future for people and our planet.’ We believe this should be reflected in everything we do.
    Permanent
    Liverpool
  • THE WHITE COMPANY
    Our Role You will be a Passionate individual, Dedicated to supervising the team to provide each customer with an exceptional level of service by identifying and satisfying their needs, thus ensuring that the store meets its sales targets, and develops customer loyalty. You will also support the management team to maximise profit whilst maintaining the brand image. You will naturally bring our PRIDE values to life, leading Everyone in the team to bring their best every day and be the first port of call in the absence of higher store management. What you'll be doing Supervise the team to optimise the customer experience as part of TWC multi-channel strategy Supervise the training, development and motivation of staff in order to achieve highest possible levels of customer service and performance Ensure that the team is dealing with all customer queries and complaints in a timely and efficient manner Awareness and supervision of the store presentation – including cleanliness, visual display and merchandising - so it is reflective of the brand Ensure all administrative procedures are performed, including till transactions, cashing up, staff discount purchases etc Responsibility for holding keys to the store, opening and closing the store, completing relevant checklists and cash handling Driving sales on the shop floor in the absence of senior management – optimising sales and customer service at all times. Please read through the attached Job Description for more detail. What we offer you At The White Company, we value our employees for always going the extra mile; we reward this with great benefits and competitive salaries. 50% discount on our products, 23 days holiday rising to 25 during service, A Volunteer Day with a charity of your choice, In addition to a competitive salary, a discretionary bonus scheme may be rewarded annually, Perkplace Benefits Platform – offering a variety of discounts across wellbeing and lifestyle, Automatic enrolment into the Group Personal Pension scheme, Following successful probationary completion, you’ll be covered by our life assurance plan, Social - Christmas party/social events throughout the year Our Equality Diversity and Inclusion statement of commitment At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities. We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong. We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process. We'd love you to join us on our journey. Our Sustainability statement of commitment We are committed to building a sustainable legacy that will enable a brighter future for people and our planet.’ We believe this should be reflected in everything we do.
    Permanent
    Liverpool
  • OPTICAL EXPRESS
    Optometrist Role Location - Liverpool As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our expert Surgeons undertake more procedures collectively than any other national provider. For over 35 years, millions of patients have trusted Optical Express with their eye care. We are focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. A fantastic opportunity has become available for an optometrist to provide care to patients from our brand new clinic in Liverpool. The clinic is located within one of the most prestigious business addresses in the city, Exchange Station, set in the heart of Liverpool's vibrant commercial district, adjacent to the Vernon Street entrance/exit of Moorfields Train Station. You will work as part of a multi-disciplinary team alongside experienced eye care professionals, including ophthalmologists, and play a crucial role in the delivery of a diverse range of clinical eye care services to our patients. At Optical Express, no two days are the same. Your role will be varied and can include: Pre- and post-operative consultations for our refractive and cataract surgery patients. Providing clinical support to our ophthalmologists. Providing Essential and Advanced Eye Examinations for our patients. Your package: We are committed to providing optometrists with rewards and benefits that really make a difference. The fantastic range of benefits you will receive includes: A market leading salary Salary enhancement through our Performance Pay scheme 33 days annual leave per year, increasing with length of service Pension Scheme Private Healthcare Paid Professional Fees Indemnity Coverage Independent Prescribing Sponsorship and Placement Assistance Access to Optical Express CET courses Complimentary or discounted Laser Eye Surgery, Intraocular Lens surgery or Lipiflow treatment Generous Optical Express Friends and Family Discounts We offer an array of flexible working patterns to suit your lifestyle, to include longer hours across fewer days and patterns that support your family or lifestyle commitments. Relocation allowances will be considered. Optical Express is committed to providing clinicians and patients alike with access to state of the art diagnostic and treatment technologies from a range of market leaders such as Carl Zeiss and Johnson & Johnson Vision. Full refractive and cataract surgery training will be provided and is delivered by experienced clinicians. To ensure you have maximum support day-to-day in the clinic, you will work alongside an exceptional professional team, as well as having access to invaluable guidance from the Clinical Services team, which includes some of the most experienced optometrists and ophthalmologists in the specialist areas of refractive surgery and cataract care.
    Permanent
    Liverpool
  • WATCHES OF SWITZERLAND
    Job Description Do you have experience of motivating and developing a high performing retail team? Do you see yourself growing and developing your career in luxury retail? Can you build close relationships with clients that last beyond a single sale? Are you good at finding solutions that meet the specific needs of clients? We are currently looking for an experienced Deputy Manager to join one of our Breitling Boutiques. Breitling is one of the best-known watch brands in the world that continues to forge its own path thanks to its rich watch collections dedicated to the full spectrum of airborne, land, seagoing - and underwater. An inspiring and passionate Deputy Manager you will be an ambassador for Breitling and the Watches of Switzerland Group. Reporting to the Showroom Manager you will ensure that processes and procedures are maintained and reviewed to ensure a streamlined, customer focused approach. Guiding, motivating and developing your team you will be strategic and change orientated and drive this in a consistent manner. About you A natural leader with a flair for guiding and developing a high performing team A proven track record in retail management Commercially aware with experience/understanding of clienteling, networking and events People, sales and customer focused delivering an excellent customer service to all An inspirational role model with a passion for our products About us A specialist of technical watches, Breitling has played a crucial role in the development of the wrist chronograph and is a leader in this complication. One of the world's only major watch brands to equip all its models with chronometer-certified movements, the ultimate token of precision, Breitling is also one of the rare companies to produce its own mechanical chronograph movements, entirely developed and manufactured in its own workshops. This family business is also one of the last remaining independent Swiss watch brands. At the Watches of Switzerland Group, we have partnered with Breitling opening mono-brand boutiques across the UK, US, and now Europe. We are FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We're the UK's leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven-e-commerce websites! Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams. Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do - we love to wow our clients and make every interaction with us special and memorable. Some of our benefits Holiday Purchase Scheme 24/7 Employee Assistance Programme 24/7 Virtual GP service Share Save Scheme Enjoy your Birthday Off Free Wellbeing Tools Generous Discount Scheme Enhanced Maternity Pay At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience. Discover more about New Roles, Life at Watches of Switzerland Group, Our People & more here: Watches of Switzerland Group PLC: LinkedIn
    Permanent
    Liverpool
  • PRIMARK
    Location: Primark Liverpool Salary: £33,189 (with 31 days annual leave & pension) Contract: Full-Time Permanent, 5 days out of 7 BECAUSE PEOPLE LISTEN WHEN YOU TALK A people-first culture where you can work with impact. A business that continues to grow and invest creating maximum joy at minimum cost. Just look at our 80,000+ colleagues across 450+ stores covering many markets globally, all leaving their mark. Our colleagues are the heart of everything we do - we're caring, dynamic and we succeed together. The Team Manager role is at the forefront of this. There's real accountability and ownership, we give our managers freedom within a framework, which means you can shape your team's development and encourage a fast, efficient, enjoyable customer experience. What you'll do At Primark we do retail our way...so here is a taste of what you can expect in the role. Collaborate with the rest of the management team to support the daily running of the store. Responsible for an allocated section or department of your store - including commercial planning, stock management, planograms, creating visual impact and of course sales. Oversee till areas or fitting rooms when required. Organise your team of Retail Assistants, setting tasks daily. Motivate and coach your team to provide an exceptional store environment and customer experience while optimising sales. Drive your own development by taking advantage of our digital learning, apprenticeships and career pathways and see yourself grow in a supportive place powered by our people. What you'll bring Inspiring the team to deliver an amazing customer journey requires a bold team player to take the reins. Here's what we need from you: Leadership experience and coaching skills - ability to influence your team to communicate, engage and challenge whilst keeping the customer at the forefront of your actions. Driver of performance through commercial awareness and talent development. Focus on building strong relationships to enhance employee culture and well-being. Excellent organisational skills and the ability to problem-solve. Excited? Good. Because it's energising to put your skills to work in a growing global business committed to helping people express themselves - and feel a sense of belonging. Apply to make an impact as a Team Manager and be welcomed to the wide world of Primark. THIS IS RETAIL OUR WAY! APPLY NOW & PLEASE UPLOAD YOUR CV. Our fashion isn't one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. If you require extra support at any stage of the selection process, please get in touch with our team at [email protected]. REQ ID: JR-3894
    Permanent
    Liverpool
  • KURT GEIGER
    Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity | Against Racism WE NEED YOU TO: Ensure the customer service is of the highest standards at all times Handle all stock effectively and ensure back of house standards are maintained Support your Management Team in achieving company sales targets and operational goals Be a role model for our brand with our personal presentation standards Maintain store visual standards Embody the Kurt Geiger DNA and be Captivating, Engaging, Passionate, Driven and On Brand. Have previous experience in a similar role Be a customer service ambassador and enjoy working to KPI's Competitive basic hourly rate Amazing employee discounts Fabulous shoes! If you're successful, you will work for a business which recognises that amazing people are the key to driving our business forward and fulfil our vision of being the world's leading multi-channel retailer of luxury branded shoes and accessories. We are a fast-paced business where no two days are the same, so you will need to be adaptable; but we will reward your hard-work, commitment and loyalty with a fantastic benefits package and very real opportunities for progression. Our Stores The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world's most famous department stores. We Are One For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | Against Racism
    Permanent
    Liverpool
  • REGATTA
    Do you love meeting new people, tending to ask lots of questions and get a buzz from giving personalised advice? If so, then you would love to hear more about our exciting opportunity for a Senior Sales Assistant to join our Regatta store team in Liverpool working 24 hours per week? People love working in our stores - and we have the employee engagement results to prove it. Home to our brands Craghoppers, Dare2b and Regatta, in every store, you'll find members of the team as diverse as the customers who love shopping there. It's a friendly, supportive family business - a place where bakers, dog walkers, book worms, students, parents, travellers, movie buffs, foodies, festival goers, musicians and more come together to create experiences consumers really appreciate. The difference you'll make (after full training!): You will deliver a first-class customer experience, tailored to people's individual needs With your warm personality and enthusiasm, the store will always be friendly and inviting to both regular and new customers Clothing and accessories will be replenished and displayed with your intuitive merchandising skills Your in-depth product knowledge of feature and benefits allows you to provide expert advice on what customers need for all their adventures Your support provided to your colleagues will ensure the store is a great environment to work in Additional keyholder responsibilities: Running the store in Managers absence Cashing up the tills Opening & closing the store Our investment in YOU! We understand that everyone's career path and ambitions are different, which is why we have created our bespoke Trailblazers retail development programme that is available for all team members. You will develop transferable skills and gain valuable experience when part of the Regatta Family, whilst working with a diverse group of people who share the same core values of Great Relationships and Entrepreneurial Spirit! Our investment in the environment! Sustainability is at the core of everything we do, and you will have the opportunity to support our Group wide sustainability committee and put ideas into action and really make a difference to the world we live in! What we can offer you: Starting pay £12.55 per hour Additional pay increases in line with our Trailblazers development programme - earn as you learn! A monthly bonus based on store performance Brand new kit provided each season to wear in store Up to 70% discount on all Regatta Group brands Fantastic monthly and annual awards to recognise individual and store achievements 28 days annual leave (inclusive of bank holidays & pro-rated for weekly hours) Holiday pay based on your average hours worked Long service awards, including meals and trips away as well as an extra day of annual leave! Meaningful internal and external wellbeing initiatives and support available A charity fundraising matching scheme as well as long standing partnerships with charities such as the Alzheimer's society Store events within the local community High employee engagement results
    Permanent
    Liverpool
  • URBN
    Location This position is located at 16 College Lane, Liverpool, , L13DS United Kingdom Role Summary A Key Holder contributes to creating a customer-centric environment by supporting the store leadership team in service, selling, and daily processes. They are an expert in the operating procedures and contribute mentorship of the associate team. This can be a part-time or fulltime role. What You'll Be Doing Customer Experience Customer Engagement: collaborates with the leadership team in cultivating an environment of genuine customer connection where all customers feel welcome, heard and valued Selling Culture: takes initiative to drive sales and store metrics by utilizing key performance indicators to set team and zoning goals Omni-Channel Service: utilizes technology to deliver a seamless, omni-channel shopping experience through execution of all omni services Leadership and Team Management Floor Presence: actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, and management of daily zones Empowerment: acts as an elevated team member, exercises decision-making skills to support problem solving and enhances each customer's experience Team Development: supports the training of the associate team, including new hire onboarding Visual + Business Operations Daily Operations: supports daily operating processes such as opening and closing procedures, maintaining store standards, restocking product, and helping with facilities or IT issues Product Flow: collaborates with key partners to effectively execute shipment and omni fulfilment processes; supports visual standards, product stock levels, and markdowns Store Environment: assists store leadership in maintaining standards and cleanliness by supporting daily tasks; stays current on monthly visual messaging and concept updates within the store Communication + Relationships Inclusion: contributes to an inclusive work environment by actively listening to others and seeking different perspectives Communication Loop: checks in with leadership to maintain communication and teamwork on completing store objectives; is open and responsive to feedback Insights and Feedback: provides insights related to the customer and employee experience and communicates feedback to Store Manager Team Dynamic: contributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities Skills: Builds relationships naturally, embraces individuality, and diversity Exhibits clear written and verbal communication skills Demonstrates resilience through change and challenging time with an optimistic outlook What You'll Need Fan of the Anthropologie brand Leadership experience Experience being a team player Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays Eagerness to learn and grow within the organization The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #AnthroEU #LI-AA1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
    Permanent
    Liverpool
  • ABERCROMBIE AND FITCH
    Company Description Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. Job Description The Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale. What You'll Do Customer Experience Store Presentation and Sales Floor Communication Asset Protection and Shrink Policies and Procedures Training and Development Qualifications What it Takes Adaptability / Flexibility Applied Learning Attention to Detail Multi-Tasking Work Ethic Additional Information What You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! Merchandise Discount Flexible Schedule Opportunities for Career Advancement Opportunity to Become a Brand Affiliate Training and Development A Global Team of People Who'll Celebrate you for Being YOU FOLLOW US ON INSTAGRAM @LIFEATANF Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide. Abercrombie & Fitch Co. is an Equal Opportunity employer
    Permanent
    Liverpool
  • ERNEST JONES
    Jeweller/Bench Repairer Senior Jeweller / Bench Repairer Signet Jewelers - H. Samuel & Ernest Jones Liverpool Design Service Centre Part time: 27.5 hours per week It's our mission to help our customers celebrate life and express love, creating forever memories through the gift of jewellery. Our repairs business plays a very special role in maintaining those cherished memories and is an integral part of our future growth plans. Are you looking to develop your skills as a Bench Jeweller? If so, we'd like to hear from you! We're looking to expand our team of jewellery experts to work in our repairs workshop in Liverpool. As a Jeweller, you'll get to work with beautiful pieces every day, delighting our customers, with your craftsmanship in the following: Cleaning and Polishing Ring sizing Half shanking rings Soldering Repairing hinges Plating Channel setting & re-building rings Bezel setting Re-tipping / re-building claws and re-setting any replacement stones in claws. This is an ideal opportunity if you have some experience in the industry and you would like to develop your skills further. We are fully committed to developing the skills of our Jewellers. Not only do we have our own dedicated trainer, you will also have the opportunity to broaden your skillset by working with our talented team of Senior and Master Jewellers. arrow_upward We offer a fantastic job and more... We are passionate about our profession, and together we can help you realise your full potential. Come and be part of Signet Jewelers and enjoy the following fantastic benefits: Competitive salary Generous discount of up to 30% off our fabulous products from day one. An annual enhanced discount to celebrate the day you joined our team. Retirement Savings plans which offer flexibility in the way you save for the future. Immediate Life Assurance from day one. A minimum of 22 days holiday per year which increases after a years' service. Recognised qualifications, study support and structured career progression. Health and Wellbeing Scheme. Financial Wellbeing scheme. Give As You Earn scheme - An easy way to support causes close to your heart. Real Rewards - exclusive discounts on groceries, travel and leisure.arrow_upward Be part of something special! Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need. arrow_upward
    Permanent
    Liverpool