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Role overview: We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career. Responsibilities: Providing a knowledgeable and seamless customer experience for all customers that enter the store.Continuously maintaining clean and tidy stock standards on shop floor for customers at all times.Collaborate with your team members to achieve sales and KPI targets through being knowledgeable on; current trends, in store promotions and continuously evolving store processes.Drive sales, ensuring that targets are achieved and, where possible, exceeded.Utilise the in-store devices, offering the customer the whole product range.Provide alternatives and add on sales at every opportunity.Replenish stock levels when needed, making sure the full-size range is on the shop floor where possible.Ensure that product is priced correctly.To deputise for other staff, work within departments, or carry out other duties as required.Always represent JD Sports in the most professional manner.Conduct your work in a safe and responsible manner.Role objectives and KPI’s: Provide exceptional service to ensure customer satisfaction and retention.Actively drive sales to support the store in meeting and exceeding the stores financial goals Ensure the timely and accurate replenishment of stock on the shop floor to maintain optimal product availability Skills and Experience: A positive attitude towards a fast-paced, customer focused retail environment.An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.Flexibility to work various shifts, including weekends and holidays, based on store needs.

Overview Come paint the world PINK with us! We are currently searching for a Part-time 30-hour Beauty Expert to make real connections on our counter in Gatwick North Terminal! Please note if you are a student, for this role you will be required to work through all holiday periods including Christmas as at benefit we are recruiting for long-term employees. Calling all rule-breakers, innovators & fun-loving self-starters! Are you smart, sassy & scrappy? Do you love to laugh out loud? You're just what we're lookin' for, Gorgeous! We're Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under leading luxury products group Louis Vuitton Moet Hennessy. Founded in 1976 by twins Jean & Jane Ford in San Francisco, today we're in 59 countries with more than 3,000 BrowBars & 6,000 trained service experts worldwide. At Benefit, we believe laughter is the best cosmetic, because when we're laughing & having fun, that's when we're our most beautiful. We're known to work smart & laugh hard. Sound like you? You've come to the right place! We're living proof that premium brands don't have to be serious. Let others do all the science and molecule stuff - we're here to transform customers into better versions of themselves, and have a ton of fun doing it. It means looking good and staying positive- every customer you approach will see you as the face of our brand. You're going to love doing all those makeovers with our best-selling products, and they'll love you for making them look amazing. Responsibilities As a Beauty Expert, you will be responsible for delivering an exciting and unique service to all current and potential customers. In order to maximise sales opportunities you will be confident in making connections with customers, passionate about eyebrow styling, demonstrating the products and be determined to win repeat business through make-up lessons and appointments. Duties for a Beauty Expert Include Sales Goals- Achieving individual sales goals agreed with the counter manager through, making connections with customers and demonstrating products. Teamwork- Everyone is expected to help all team members to ensure all the counter and business needs are met. Promotions and Special Events- Supporting both in store and external events through linkups, interdepartmental events and counter events including new product releases and charity events. Administration- An individual daily and weekly worksheet will be completed, and where necessary you will assist with counter manager administration. Hygiene and Housekeeping- You will ensure the counter and displays are kept clean and hygienic at all times. Qualifications Beauty Experts may be required to work weekends, late nights/early mornings and bank holidays alongside weekday shifts Benefit is filled with both laughter and hard work - making us a unique place to hang your hat. We offer beauty-full opportunities for growth and development and represent a wide variety of skills and backgrounds. If you're the type of person who puts the word 'no' before the word 'problem,' then the Beauty Expert position may be the fabulous opportunity for you. Our mission at Benefit is to "To build a beauty community for all. Dedicated to doing good and feeling good" As an equal opportunity employer we stay true to our mission. We celebrate difference and encourage everyone to be their authentic self. We use video interview as part of our recruitment process, but if you have additional needs that requires some flexibility, please contact [email protected] Please note in order to be able to work in the airport you will need to be 18 or over.

NEW STORE OPENING - LONDON GATWICK AIRPORT Opening in July 2025 Interview process from May 2025 Hire dates to cover training from June 2025 Competitive hourly rate of pay, bonus scheme, generous employee discount, annual jewellery uniform allowance and other excellent benefits! Pandora is a retail environment like no other: our sales colleagues are able to craft the incredible with our customers every day; curating our beautiful hand-made jewellery to bring special moments to life. We are seeking a results-driven, target-focussed sales assistant to join the store team. If you dream of engaging customers, achieving and exceeding sales goals, and making a lasting impression on your customers then Pandora is the place for you! In the UK, we are very proud to have been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category. The role Our sales assistants are our brand ambassadors, and the link between our products and our customers. They lead the success of the store by influencing sales, excelling in customer service, and sharing their knowledge of our products and brand. You'll get to interact with people on every shift to help create their special memories through dreaming, daring, caring and delivering. Please be aware that our airport stores are open throughout the day. Your working hours may therefore include late nights and early mornings, but this will be discussed and determined throughout the interview process. What to expect from the role Achieve and exceed individual and store sales targets by using effective selling skills; focusing on up-selling, units per transaction and average transaction value Build the bond between our brand and our customer by answering queries, providing exemplary service and adapting your approach depending on individuals' personalities, loves and needs Learn and confidently share Pandora product knowledge to maximise sales and provide an unforgettable customer experience Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data Assisting with product deliveries; unloading and storing in the correct spaces in store Merchandising the store and maintaining high shop floor standards; taking pride in your environment Operating the till system, handling financial transactions including returns and exchanges The successful candidate We look for passionate and motivated team players. We encourage our team members to express their individuality by styling Pandora jewellery in their own way, and sharing these ideas with our customers: Our sales assistants give a voice to people's loves every day so building rapport and being able to chat and engage with people in a natural, open way is important to us A natural ability to see the opportunity in achieving and over-achieving sales targets Ability to work well under pressure in a fast-paced, sales-driven atmosphere: our products are very popular so stores are often very busy Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. Our generous benefits package includes: A highly competitive hourly rate of pay Eligibility for the sales assistant bonus scheme A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! Generous employee discount Access to our employee 'wear box', where you can self-select jewellery to wear each time you're working! Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts Parties, incentives and gifts throughout the year If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. *If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible* ABOUT PANDORA Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

NEW STORE OPENING - LONDON GATWICK AIRPORT Opening in July 2025 Interview process from May 2025 Hire dates to cover training from June 2025 Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro-active, results driven store manager to join our new store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us! In the UK, we are very proud to have been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category. The role The store manager is our brand ambassador and responsible for the store's overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants to support them in creating special memories for our customers. Please be aware that our airport stores are open throughout the day. Your working hours may therefore include late nights and early mornings, but this will be discussed and determined throughout the interview process. What to expect from the role Support and motivate the in-store team on a day-to-day basis to achieve the store's targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store's successful commercial execution You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession The successful candidate Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: Proven experience in driving sales and profitability in store A passion for driving a culture of exemplary customer service An ability to understand the importance of Pandora's local and global business strategy, and can translate this in to the delivery of store, regional and division KPIs Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified Strong communication skills in order to establish and coach a high performing team The ability to be adaptable and flexible to changing business needs A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values A well-presented appearance with a taste for desirable products and a passion for retail Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. Our generous benefits package includes: A highly competitive salary Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!) A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! Generous employee discount Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more Parties, incentives and gifts throughout the year If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. *If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible* ABOUT PANDORA Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

NEW STORE OPENING - LONDON GATWICK AIRPORT Opening in July 2025 Interview process from May 2025 Hire dates to cover training from June 2025 Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking an organised, pro-active and results driven assistant store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us! In the UK, we are very proud to have been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category. The role The assistant store manager is our brand ambassador and responsible for the day-to-day operational running of the store. You will report to the store manager and be their biggest support - ensuring the commercial success of the store - and be responsible for running the operational aspects of a high-performing store. What to expect from the role Along with the store manager, you will also be responsible for supporting, coaching and motivating the in-store team to achieve the store's targets, whilst setting the example in exemplary Pandora customer service You will have a retail operations focus in store. This includes stock control, store procedures, organising teams around the store to optimise sales, managing store security, team rotas and tracking the team's sales performance You will be responsible for the successful running and trading of the store in the absence of the store manager You will be expected to have a strong retail floor presence, managing teams presence around the store and influencing the sales space, so enjoying this environment is vital You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert. You will nurture and develop the store team, to unlock their full potential and support their development The successful candidate Our assistant store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: Proven experience in driving sales and profitability in store A passion for driving a culture of exemplary customer service Strong communication skills in order to establish and coach a high performing team The ability to be adaptable and flexible to changing business needs A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values A well-presented appearance with a taste for desirable products and a passion for retail Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. Our generous benefits package includes: A highly competitive salary Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!) A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! Generous employee discount Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more Parties, incentives and gifts throughout the year If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. *If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible* ABOUT PANDORA Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

NEW STORE OPENING - LONDON GATWICK AIRPORT Opening in July 2025 Interview process from May 2025 Hire dates to cover training from June 2025 Competitive hourly pay, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro-active, results driven supervisor to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us! In the UK, we are very proud to have been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category. The role The supervisor is our brand ambassador and in this role, you will over-see the running of the busy sales floor, motivating the team of sales assistants to drive sales and excel in customer service and support them in creating special memories for our customers. Enjoying a fast-paced, sometimes high-pressured retail environment is essential. Day to day, you will share your Pandora product knowledge with the wider team, run shop floor coaching sessions to unlock the team's sales potential, and make sure store operations are running smoothly. Supervisors will lead by example, so will be set their own personal KPIs and sales targets. Please be aware that our airport stores are open throughout the day. Your working hours may therefore include late nights and early mornings, but this will be discussed and determined throughout the interview process. What to expect from the role Sales floor Hold the daily team briefs, sharing store's KPIs, and motivate the team in beating these Perform store walks; understand the importance of commerciality and how this shapes the visual merchandising in store Monitor store sales figures Handle serious complaints that have been escalated Personal sales Achieve and exceed individual and store sales targets by using effective selling skills; focusing on up-selling, UPT, ATV and productivity Build the bond between our brand and our customer, by answering queries, providing exemplary service and adapting your approach depending on individuals personalities and needs Store operations Act as key holder for the store and ensure the relevant store opening/closure procedure is actioned Cashing up and reconciling the till systems Assist the store management with administrative duties including recruitment and conducting investigations and disciplinary hearings if required Assisting with product and POS deliveries; unloading and storing in the correct spaces in store Operating the till system, handling financial transactions including returns and exchanges, and anything escalated by the wider team Always being alert while on the shop floor and following company security policies and procedures, to keep the wider team and customers safe The successful candidate Our supervisors are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable individual and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior sales assistant, or current supervisor looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: Proven experience in driving sales and profitability in store A passion for driving a culture of exemplary customer service Strong communication skills in order to establish and coach a high performing team The ability to be adaptable and flexible to changing business needs A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values A well-presented appearance with a taste for desirable products and a passion for retail Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. Our generous benefits package includes: A competitive hourly rate of pay Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!) A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! Generous employee discount Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more Parties, incentives and gifts throughout the year If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. *If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible* ABOUT PANDORA Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

Key Responsibilities It's fast paced and at times you'll oversee the entire day-to-day operation of the shop. - Using your commercial skills to maximise sales and profit while minimising wastage. - Ensuring consistently high levels of availability and merchandising as well as delivering an efficient, legal, and secure store operation. - Improving and maintaining customer satisfaction. - Using your people skills to manage your team, from leading and inspiring to people related tasks like organising holidays and managing absences. - Create a supportive culture of care, belonging, pace and productivity. - Engage and lead partners in delivering and embedding change consistently and effectively within your shop. Essential skills/experience you'll need - Experience of leading a team in a fast-paced, customer focused environment. - People Management skills. - Able to demonstrate an innate passion for and understanding of retail. - Resilience to support and plan your team's response to change. - Ability to influence stakeholders. - Advanced communication skills. Desirable skills/experience you may have - Experience of supporting with the Disciplinary and Grievance process. - Regulatory Compliance Management. - Personal Licence Holder. - Food Hygiene Level 3.

Business Manager Location: Gatwick Airport North Contract: Permanent, 4 days on, 2 days off shift pattern CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world. "In order to be irreplaceable, one must always be different" stated company founder, Gabrielle Chanel. At CHANEL, we strive to identify what is unique in each person and support them through their journey with the brand. Our mission at CHANEL Beauty is to underline what is most unique in every person and give our clients the confidence to become the true expression of themselves through exceptional fragrance, makeup and skincare creations. JOB PURPOSE In line with the Fragrance & Beauty vision and mission, the Business Manager leads an energetic and passionate team of people who are dedicated to creating experiences with our clients. Through a keen sense of business acumen, the Business Manager is responsible for all retail activities that contribute to the brand's image and leadership in the market by liaising with field and head office functions. They are able to think 'outside the four walls' and take into account the entire client pathway, including the omni-channel context. KEY RESPONSIBILITIES Leading the team: the Business Manager guides their team towards achieving results and developing individual talents Creates an environment rich with ethics, integrity and diversity, which leads to positive team collaboration Partners with the Retail Development Manager to proactively identify, address and manage any employee relations issues in accordance with the local CHANEL policies and procedures and shares feedback on performance Facilitates frequent team and individual communication in order to ensure collective knowledge to all members of the team Shares the brand vision and the boutique challenges, gives meaning and empowerment to the team while holding them accountable Business developer: the Business Manager embodies an entrepreneurial spirit Plays an integral part in building CHANEL's portfolio of clients through data capture in line with the brands expectations Develops business initiatives in line with the brand vision and strategy Defines, tracks and coaches the team to achieve set KPIs Manages staff rotas, including day-to-day operational zoning to ensure floor coverage and optimal client experience Communicates retail and collateral stock needs to all necessary parties as well as facilitates smooth operations of incoming deliveries Networks with the community to elevate the presence and awareness of the brand in the local marketplace Assumes responsibility for all loss prevention activities, such as in-store security and inventory management Has a solid understanding of the business environment Provides feedback and reporting to line manager in order to influence strategies and recommendations Experience creator: the Business Manager creates conditions for a consistent and memorable experience Leads by example on the selling floor by creating tailor-made personalised client experiences, to build long-lasting relationships Considers the omni-channel journey as a whole and helps the team embrace digital shopping trends Facilitates the resolution of client service complaints with a holistic approach so that each client leaves satisfied, regardless of which channel they chose to shop Ensures team has tools/training to provide the CHANEL client experience Ensures visual merchandising guidelines are adhered to throughout the boutique and guarantees that the boutique remains clean, tidy and welcoming at all times CHANEL ambassador: the Business Manager embodies the values of the brand CHANEL Insider: has a solid knowledge of the brand, its heritage and know-how, and shares it with clients as well as the team Implements all training received, is curious to learn more in order to nourish a global and beauty culture, being pro-active in self-learning Implements and ensures respect of the uniform and grooming guidelines at all times Counter operations: the Business Manager delivers strong operational excellence Manages all areas of counter operations, ensuring compliance across all areas and implementing clear and transparent procedures Ensures the smooth running of the counter at all times Responsible for the stock, tester and sample inventory Ensures that stock levels meet the needs of the business, managing planned seasonal increases in a timely manner Responsible for stock accuracy (stock audits), working to minimise stock loss at all times Ensures meticulous stock handling and storage procedures are established and followed Ensures Company returns procedures are clear and adhered to Works with the Visual Merchandising Team, ensuring that the CHANEL merchandising guidelines are followed Responsible for ensuring clarity of Health & Safety and Fire Safety training and procedures SKILL SETS Leadership and Management skills Strategic thinker: Analytical and systemic, challenge the status quo, communicate the vision to inspire and engage Relationships-focused: Collaborative, partnering and influencing skills Ability to develop and empower people: Listening and empathy, feedback and coaching skills, performance management, delegation Performance minded and decisive, strive for continuous improvement Managing Business skills Strong client experience mindset Able to understand and synthesize business and market intelligence Able to write reports and proposals Planning, organization and change management skills Problem solving and dispute resolution skills Technology competent and digital trend awareness Soft skills Posture and communication skills : Verbal and written communication, story telling Curious, personal agility, continuous learner Self-awareness, self-confidence, and self-control/stress management Enthusiasm, energy and motivation Trustworthy with integrity/ethics Benefits at CHANEL : Our employee benefits have been created to support you across your professional and personal life by offering you: Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100's more Mental Wellbeing: Employee Assistance Programmes and Other Support Lines Platforms: Multiple Platforms to support across Wellbeing Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones *Benefits are eligibility dependant and subject to change at any time At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women's and men's clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We're sociable, talented and like minded and we're not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. Airport Requirements: To gain an airport pass to work at Gatwick you will need to provide 5 years' worth of either employment or education references with no gaps over 28 days. CRC (Criminal Record Check) - to be carried out if your application is successful. You will need to hold a valid form of in date ID. Pass a Gatwick airport security check interview and also a written / online training course. Please also note: the airport is open 365 days a year with trading hours between 3am to 8pm (10pm in peak). You will need to be available to work your contracted hours within these times. Referencing is required as noted and is the responsibility of the applicant to obtain. Failure to obtain satisfactory references or a clear CRC would result in employment offer being rescinded. ROLE SUMMARY You'll be passionate about Retail and Fashion. You will have the determination to go the extra mile and provide the best service. You will thrive in a team environment, and you will inspire others with your passion and support. The Customer Host role ensures that we are leading the way in being a sociable retailer, through ensuring that our customers have the best experience in our shops. - Making sure that our customers feel welcome and at ease in our shops - Picking up on Customer buying signals to ensure that we are meeting the customer's needs - Ensuring that Product presentation and Shop visual standards are always excellent - Understanding the features (fits, style, fabrics) of our product ranges to suggest the right products and outfits for our customers to drive sales - Using knowledge of promotions or discounts available to inform our customers and increase sales - Introducing customers to multichannel shopping through More Ways to Shop - Assisting in Events, including Customer Event and preview evenings - Responding to customer feedback and queries when needed, ensuring the customer is always happy - Awareness of our charity partner and the positive impact they have in our community, so able to share with customers - Understanding our approach to Ethical Sourcing to be able to explain this to our customers - Ensuring key customer touchpoints within the shop are covered, greeting, till point, dressing rooms to offer, service, sales advice and introduce additional products - Processing deliveries' efficiently and ensuring that on the shop floor products are replenished and always available for customers Benefits As a Customer Host at White Stuff you will be entitled to an array of great benefits, some of which include: Quarterly bonus opportunity Up to 28 days holiday per annum 2 days (paid - contracted hours) per year to volunteer in the local community 50% discount Annual uniform allowance BUPA Dental Insurance Healthcare cash plan and Life Assurance Interest free season ticket loan Pension Contribution We are committed to creating an environment where we can all be proud to work and be ourselves. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age.

White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women's and men's clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We're sociable, talented and like minded and we're not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. Airport Requirements: To gain an airport pass to work at Gatwick you will need to provide 5 years' worth of either employment or education references with no gaps over 28 days. CRC (Criminal Record Check) - to be carried out if your application is successful. You will need to hold a valid form of in date ID. Pass a Gatwick airport security check interview and also a written / online training course. Please also note: the airport is open 365 days a year with trading hours between 3am to 8pm (10pm in peak). You will need to be available to work your contracted hours within these times. Referencing is required as noted and is the responsibility of the applicant to obtain. Failure to obtain satisfactory references or a clear CRC would result in employment offer being rescinded. ROLE SUMMARY In this role you will be responsible for working alongside the store manager to deliver a great in store experience whilst delivering strong store visual and operational standards and supporting the development and training of our teams. Customer Service & Sales You will be responsible for leading by example, and coaching others where needed, to make sure that our customers feel welcome and are offered excellent customer service. Ensuring that Product presentation and Shop visual standards are always excellent. Understanding the features (fits, style, fabrics) of our product ranges, promoting these within the team, and explaining these to our customers. Responding to customer feedback and queries when needed, ensuring the customer is always happy. Awareness of our charity partner and the positive impact this has including supporting and promoting any events or charity promotions. Operational Support A key member of the management team supporting the coordinating promotions, incentives and key trading weeks including Customer Event, seasonal set up, sale launch and promotions as they arise. To organise and help co-ordinate the running of the shop through staff management eg Rotageek, prioritising and delegation of duties. Responsible for processing deliveries' efficiently and ensuring that on the shop floor products are replenished and always available for customers. Assists in supervision of stock takes and audits to ensure accurate reconciliation. Introducing customers to, and championing within the team, multichannel shopping through More Ways to Shop. Support with compliance and day to day transactional running of the shop, including necessary paperwork, cashing up and having good operational knowledge of in store systems and processes. Show good understanding of policies and procedures and in the absence of the shop manager capable of escalating operational issues and risks to relevant function. Understanding the Health & Safety and emergency procedures in store. Coaching and team leadership Assist management in creating a positive atmosphere in the shop which is focused on delivering the best sales and service results. A team player and instrumental in Team Briefs, including leading these in management absence to ensure the team are set up with the information and motivation to achieve targets. Responsible for delegating tasks to the team appropriately to ensure the day to day running of the shop. To seek out opportunities to train and develop the team to support with the efficiency and smooth running of the shop. Assist management with the communication and completion of wellbeing initiatives and escalates people queries to relevant management and people team. Understanding our approach to Ethical Sourcing and environmental impact to be able to explain this to our customer's and the team. Benefits As a Customer Host Supervisor at White Stuff you will be entitled to an array of great benefits, some of which include: Quarterly bonus opportunity Up to 28 days holiday per annum 2 days (paid - contracted hours) per year to volunteer in the local community 50% discount Annual uniform allowance BUPA Dental Insurance Healthcare cash plan and Life Assurance Interest free season ticket loan Pension Contribution We are committed to creating an environment where we can all be proud to work and be ourselves. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age.

Fragrance Specialist Location: Gatwick Airport South Contract: Permanent, Full Time, 4 days on, 2 days off shift pattern CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world. "In order to be irreplaceable, one must always be different" stated company founder, Gabrielle Chanel. At CHANEL, we strive to identify what is unique in each person and support them through their journey with the brand. Our mission at CHANEL Beauty is to underline what is most unique in every person and give our clients the confidence to become the true expression of themselves through exceptional fragrance, makeup and skincare creations. Your role @CHANEL: Reporting into the Manager, your role at CHANEL is to contribute to the overall performance of the CHANEL Fragrance and Beauty account. Promoting key business objectives and KPI's as appropriate and ensuring you work as a team to achieve personal and team targets. You will provide a continued and elevated focus on CHANEL fragrance, delivering expert consultations which immerse clients further into the brand. Whilst you will need to take the lead and drive sales of CHANEL fragrance, you will also be expected to promote makeup and skincare. What impact you can create at Chanel: You will create an exceptional experience for our clients which is authentic and tailored to their personal needs Contribute to the brand's growth in the Fragrance market by acting as an ambassador Demonstrate the highest level of expertise within Fragrance Take the client on a journey to discover the heritage of CHANEL and bring fragrances to life through storytelling Play an integral part in building CHANEL's portfolio of clients through data capture in line with the brand's expectations Take responsibility for driving the sales contribution to the overall performance on the counter Using your unique collection of strengths to enrich the overall experience Take ownership for the impact you make within the wider team This is an impact-focused summary of the job and it's helpful to note that responsibilities listed are not exhaustive; additional and more detailed duties will be shared during interview. What you will bring to the role: A collaborative and team focused approach Ability to build relationships quickly and create a team spirit, with a flair for collaboration A sharing mindset that will continually nourish the client experience A personal passion for creating a memorable client experience A highly motivated and committed approach, with a can-do attitude Experience of working in a client facing role A confident approach in delivering Fragrance workshops and events to enrich the client's experience Inspiring story telling underpinned by expressive, descriptive and eloquent language A strong understanding of the world of perfumery An understanding of how to drive the business and be adaptable to an ever-changing retail environment You are energised by: Working in a highly collaborative environment that encourages people to perform at their best Creating an inspirational and supportive work environment for your team Thriving in an environment where personal growth is encouraged The ability to showcase your Fragrance knowledge with your colleagues to further develop their understanding and skills Using empathy to understand client's needs and identifying opportunities Contributing in the on-going and companywide version of sustainability. Sustainability is one of CHANEL's key performance drivers, embedded into our ways of working we require continued collective action from all employees to deliver on CHANEL's House Sustainability Ambitions across our four key areas: Restoring Nature and Climate Investing in Circularity Advancing dignity and prosperity Promoting the autonomy of women What you would gain from this experience: Opportunity to work with one of the most well-known luxury Global brands with a wealth of heritage You will be empowered to take ownership of your impact within the brand Additional training within fragrance to develop your skillset The UK Region plays a pivotal role in delivering on CHANEL's House Sustainability Ambitions. Transforming our business and leaving a lasting positive impact on people and planet will require the collaborative efforts of everyone across our House. As an employee of CHANEL, you will be an important part of this journey Benefits at CHANEL: Our employee benefits have been created to support you across your professional and personal life by offering you: Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100's more Mental Wellbeing: Employee Assistance Programmes and Other Support Lines Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones *Benefits are eligibility dependant and subject to change at any time At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.