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Role overview: Being part of the store’s Junior Management team,youwill provide managerial support and help maintainand improve the levels of customer service throughout your section. You will provide assistancein the supervision of all staff while maintainingthe standards of the shop floor. Furthermore, you will deal with certain managerial processes on a daily basisas instructed by Store Management. Responsibilities: As a supervisor, you’llbe doing the following: Deliver excellent customer serviceby addressing complaints and inquiries, ensuring staff appearance aligns with company guidelines, and understanding the customer service measurement programme.Drive and exceed sales targetsby monitoring staff service levels, utilizingin-store devices to offer the full product range, and analysing reports for effective product placement.Maintain high visual merchandising standardsby using engaging visual techniques, ensuring stock is clean and presentable, and supporting sales floor standards.Train and develop staffby assistingwith new employee induction, encouraging personal progression, and overseeing the completion of relevant training assessments.Role objectivesand KPI’s: Contribute to achieving or exceeding the stores monthly sales target.Drive all additionalKPIs including but not limited to Units, Conversion, ATV, UPT.Achieve upselling or cross-selling targets.Maintain a high Net Promotor Score.Ensure stock accuracy during store Audits.Ensure all new colleagues complete mandatory training required.Skills and Experience: Previoussupervisory or Team Leader experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Previousexperience of coaching and mentoring individuals Strong communicationskills Strong attention to detail & ability to maintainhigh standardson the shop floor Promote JD Group values to internal and external stakeholders Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Monthly discretionary bonus schemes Company discount of 25% off a large number ofproducts in-store and online (JD Sports, Size?,Foot Patrol, Blacks, Millets, GO Outdoors)Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)Access to counselling services, digital healthand well-being advice through our benefits platform (TELUS Health)Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only)Discounted Gym memberships at JD Gyms Access to colleague networks, to share lived experiences and support initiatives that drive positive change.Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance

We Are One At Kurt Geiger we celebrate individuality, believing our differences make us more powerful as a collective. Diversity, equality and inclusion are at the core of who we are and we strive to reflect this in every corner of our company culture, starting with the promotion of equal opportunities. We are committed to creating an inclusive workplace where everyone is granted the opportunity to thrive as their authentic self. Kurt Geiger first opened in Britain's fashion capital on Bond Street, London in 1963. Since the Sixties Kurt Geiger has not stood still as it continuously evolves to make covetable footwear and accessories with a unique market position, pairing aspiration with accessibility. We are Europe's leading luxury shoe and accessory retailer and we are looking for the next generation of talent to join our business. WE NEED YOU TO: Ensure the customer service is of the highest standards at all times Handle all stock effectively and ensure back of house standards are maintained Support your Management Team in achieving company sales targets and operational goals Be a role model for our brand with our personal presentation standards Maintain store visual standards Embody the Kurt Geiger DNA and be Customer Focused, Brand Focused, SHINE, Driven & Inclusive Have previous experience in a similar role Be a customer service ambassador and enjoy working to KPI's Competitive basic hourly rate Amazing employee discounts Fabulous shoes! If you're successful, you will work for a business which recognises that amazing people are the key to driving our business forward and fulfil our vision of being the world's leading multi-channel retailer of luxury branded shoes and accessories. We are a fast-paced business where no two days are the same, so you will need to be adaptable; but we will reward your hard-work, commitment and loyalty with a fantastic benefits package and very real opportunities for progression. We Are One For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | Against Racism

Location: Unit 68 Cameron Walk, The Metro Centre, Gateshead, Gateshead NE11 9YR Hours: 16 hours a week with an opportunity to work more hours. Salary: £13.15 Per Hour. Why Superdrug? Passionate about beauty and health? Good motivator? Can you keep it fun for your team when the pressures on? Leading your team, hitting targets, progressing your career, that's what it's all about. Hard work, yes, but rewarding too. We're a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people - they make the difference. We're all about personality, we have fun, and we work hard to deliver That Superdrug feeling! The Role What we look for in our Team Leaders goes beyond just great management skills. One minute you will be rolling your sleeves up and getting stuck in, the next you will be managing and coaching your team, it is real think on your feet stuff! We recognise you are Superdrug's future Store Managers. You'll support the management team in the day-to-day business activities Driving sales, alongside the development and delivery of excellent customer service and store standards. Involved in maximising profit by working hard to reduce shrinkage, damages, till errors and costs. About you Ideally supervisory or team leader experience within a fast-paced high street retailer Understanding of retail Key Performance Indicators; including sales, profit and service Confidence, resilience and ambition with the ability to help others to develop and improve their skills Willingness to carry out piercing services for our customers (training provided and not essential as part of the role) Success in this role will enable you to take your next step with us, as we have a strong desire to promote from within and reward the highest achievers We want you, together with Superdrug to help make a difference to the Health & Beauty Retail sector. Apply now to find out more as we want to hear from you...! Here's how you are rewarded Up to 28 days holiday Up to 30% discount for you and a nominated friend or family member Excellent training Great sales incentives Get instant access to Wagestream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future. Enhanced company sick pay and pregnancy loss and support Come and be part of something special! For information on how we manage and store your data please go to www.superdrug.jobs/privacy-policy/

Location: Unit 68 Cameron Walk, The Metro Centre, Gateshead, Gateshead NE11 9YR Hours: 16 hours a week with opportunity to work more hours. Salary: £9.70 - £12.65 Per Hour Why Superdrug? Passionate about beauty and health? Love talking to customers? Working as a Sales Adviser in one of our stores is fun and no two days are the same. Hard work, yes, but rewarding too, with great benefits and opportunities to progress. A Sales Adviser role is just the start! Our success comes from our people - they make the difference. We're all about personality, we aim to have fun, and we work hard to deliver That Superdrug feeling! Here's the exciting bit... A great day includes: In our Sales Advisers, we look for a positive mindset, people who can support their team to get things done and enjoy getting involved. Your role at Superdrug as one of our Sales Advisers will be all about serving customers where you will deliver excellent service and make sure customers don't miss out on any of our great Star Buys. You'll help ensure that the store is well stocked, and a high level of store presentation is maintained and will actively be involved in achieving the store targets. To support your development, you'll also be trained in ear and nose piercing to support our fast-growing piercing business in store. It is a great experience that will prepare you for even bigger challenges. Superdrug Sales Advisers are extremely important to us, we recognise that you are our future Team Leaders. We will actively develop your skills and offer real career progression supported by our excellent in-house training and Apprenticeship qualifications. What you'll need to succeed Confident and clear communication skills Passionate about retail and customer service Desire to learn and improve your knowledge/skills Willingness to carry out piercing services for our customers (training provided) (Optional) Flexible in working hours and adaptable to change Here's how you are rewarded Up to 28 days holiday Up to 30% discount for you and a nominated friend or family member Excellent training Great sales incentives Get instant access to Wagestream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future. Enhanced company sick pay and pregnancy loss and support Come and be part of something special! For information on how we manage and store your data please go to www.superdrug.jobs/privacy-policy/

Job Title: Store Manager - Designate Location: GATESHEAD -Designate Role - willing to travel to a variety of stores within a 1-hour radius of your base location until appointed into a store - To cover Newcastle area including Alnwick & Hexham Hours per Week: 39 hours Shift pattern: Full-time - flexible shift patterns across mornings; afternoons; evenings and weekends, will be discussed further at interview. Salary: Up to £35,000 per annum Why Superdrug? Are you someone who enjoys inspiring others in your team? Do you enjoy seeing them deliver great customer service? And are you someone with a good head for business who also knows how to have fun? The Role Our Store Managers go beyond just great people management. Their expertise enables us to reach targets and stay competitive. With your passion for products, retail and customers, alongside the pride you take for everyone who works with you, it will be visible for all to see the success you and your team achieve. The team gain expert knowledge from your coaching and share this with our customers which increasing our sales & profits. You will work alongside your Store Manager to lead your team to beat sales and service targets. You will work together to identify and explore opportunities to grow sales, ensure optimum stock range and availability, whilst maintaining strict cost and stock control. If you like the sound of this, can see yourself managing and motivating others, then this job is for you... About you You love watching others succeed in their careers. You thrive when trusted to hit key performance indicators and achieve sales & profit goals, whilst you appreciate the importance of customer service. Your previous retail experience in roles such as, Retail/Store manager, Assistant Manager, or similar, brings us fresh thinking. What's in it for you? Competitive Salary up to £35,000 per annum Up to 25% Bonus of your salary 30% Staff Discount Up to 33 days Annual Leave Competitions throughout the year to win a week's wages during seasonal events, team nights out and much more Excellent training and Internal progression opportunities - Superdrug Store Managers are extremely important to us, we recognise that you are our future Area Managers Pension & Life assurance Reward & recognition scheme and long service awards Employee assistance programme with Retail Trust Enhanced maternity/paternity/shared parental/adoption leave, company sick pay and pregnancy loss and support What is a designate role? In these roles you support us by being willing to travel to a variety of stores locally around your base location based on demand. Think of the exposure you will get and day to day variety! You won't travel forever; we want these roles to help support future hiring needs and soon you will be ready to jump into a specific store and progress within the business. For information on how we manage and store your data please go to https://www.superdrug.jobs/privacy-policy/

Salary: £13.00 Per Hour Hours: 39 per week Qualification: Retail Team Leader Level 3 Why Superdrug? Passionate about beauty and health? Good motivator? Can you keep it fun for your team when the pressures on? Leading your team, hitting targets, progressing your career, that's what it's all about. Hard work, yes, but rewarding too. We're a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people - they make the difference. We're all about personality, we have fun, and we work hard to deliver That Superdrug feeling! Here's the exciting bit...a great day includes What we look for in our Apprentice Team Leaders goes beyond just great management skills. One minute you could be rolling your sleeves up and getting stuck in, the next you could be managing and coaching your team, it is real think on your feet stuff! You'll learn how to support the management team in the day to day business activities and driving sales, alongside the development and delivery of excellent customer service and store standards. You'll be involved in maximising profit by working hard to reduce shrinkage, damages, till errors and costs. It's a great experience that will prepare you for even bigger challenges. As part of your Apprenticeship programme you will cover subjects such as Leadership, Business, Marketing, Communication, Merchandising and Diversity. These, together with bespoke workshops, one to one support and mentoring, will ensure you will realise your potential and achieve your Apprenticeship. Superdrug Team Leaders are extremely important to us; we recognise that you are our future Assistant Managers. We will actively develop your skills and offer real career progression supported by our award-winning in-house training and Apprenticeship team. What you'll need to succeed Experience within a fast-paced high street retailer Basic understanding of retail Key Performance Indicators; including sales, profit and service Confidence, resilience and ambition with the ability to help others to develop and improve their skills too You will attend off site workshops throughout your programme so you must be willing to travel Success in this role will enable you to take your next step with us, as we have a strong desire to promote from within and reward the highest achievers You qualify if... You have 5 GCSES's grade 4 / C GCSE (or equivalent) including English and maths You are not currently in any form of education, and you are available for full time shifts You HAVEN'T completed a Team Leader Apprenticeship before You are eligible to work in the UK You have worked in Retail for more than 9 months You haven't had any Team Leader or Supervisor experience within Retail Here's how you are rewarded Competitive pay and up to 28 days holiday Up to 30% discount for you and a nominated friend or family member Earn a bonus of up to 25% of your salary Competitions throughout the year to win a week's wages during seasonal events, team nights out and much more! Fully structured training programme including one to one tuition, workshops and online learning Internal progression opportunities on completion Enhanced company sick pay and pregnancy loss and support Come and be part of something special! For information on how we manage and store your data please go to https://www.superdrug.jobs/privacy-policy/

Overview You recognize yourself when you enter one of our stores. You love to talk about athletic sneakers and apparel as much as you love to collect them. You always scope out the latest styles, and enjoy sharing your enthusiasm with Customers. It's easy for you to start up natural, friendly conversations, adapt to different types of Customers, and resolve issues with a smile. You like to work as part of a team as you improve your individual skills on the sales floor. Your success in this role will be measured through personal and productivity goals plus your ability to provide a great in-store experience to every Customer. Qualifications 0-3 year of retail experience Confident and comfortable engaging customers to deliver an elevated experience Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products Initiates completion of tasks or activities without necessary supervision Flexible availability - including nights, weekends, and holidays Responsibilities Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service Delivering sales, outstanding customer experience, and operational expectations Maintaining personal and productivity goals Connects with every customer by asking open-ended questions to assess needs Ability to learn and share expertise of products and trends to fit customer's needs Maintains an awareness of all product knowledge, and current or upcoming product / trends Contributes to a positive and inclusive work environment Benefits From: £10.00 - £13.65 per hour 28 days holiday - plus an extra day per year for the first 5 years! Associate discount of between 30 - 50% Hapi App - offering discounts & prize draws Employee Assistance Program - Retail Trust Company Sick Pay scheme Head Office Internships Striper Ambassador Programme Development Opportunities Address Metrocenter, Un.1.7 & B15 City Gateshead, Tyne And Wear State/Province UK Postal Code NE11-9YG

Overview Benefit is Glowing... We Mean Growing... and we are currently searching for a Part-time Counter Manager to make real connections in The MetroCentre. As a Counter Manager, you'll be instrumental in achieving sales targets and creating exceptional customer experiences Responsibilities As a Counter Manager, your missions, will be as follows: Sales Management: Lead and motivate Brow and Beauty Experts to hit and exceed sales goals, ensuring high service standards. Delegate effectively and inspire the team to maximize performance. Brow Services & Revenue Generation: Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service revenue. Target-Driven Sales: Personally connect with customers, demonstrate products with passion, and consistently achieve your individual sales targets and contribute to the overall counter goals. Teamwork and Motivation: Conduct engaging daily team meetings, promote open communication, and recognize achievements to keep the team focused on crushing individual and counter targets. Business Growth: Develop innovative in-store and external events through strategic linkups, collaborations, product launches, and impactful charity initiatives to boost sales and brand awareness. Stock Optimisation: Ensure the counter is always fully stocked, monitor inventory levels closely, and immediately report concerns to the Area Manager to minimise lost sales opportunities. Communication Leadership: Act as a key communicator between store/department managers and area managers, ensuring important information flows smoothly and the counter team is always informed. Efficient Administration: Oversee daily, weekly, monthly, and annual administrative tasks, supporting the Area Manager and ensuring smooth store operations. Staff Scheduling Excellence: Create fair and effective monthly staff rotas that optimize coverage and support sales goals. Brand Presentation: Maintain exceptional hygiene and housekeeping standards for the counter and displays, ensuring a visually appealing and professional shopping environment at all times. Qualifications The Bene-Fit for a Counter Manager: Dynamic, enthusiastic, and sales-driven Passion for make-up and Retail with a focus on achieving sales targets Result-oriented, who likes a challenge and exceeding sales expectations Desire to provide a unique customer experience that drives customer loyalty and repeat business Flexible availability including weekends, late nights, Bank holidays and holiday periods. Minimum 6 months retail experience with a passion for sales success Minimum 6 months of management experience Bold Brows and even Bolder Opportunities as a Counter Manager! The brand behind Benetint, The POREfessional, BADgal BANG!, and probably at least one eyebrow product in your bag. (After all, we're the world's No. 1 brand dedicated to eyebrows.)At Benefit, we are all about feeling good, and nothing feels as good as belonging. Benefits of our Counter Manager Position:- Product Discount- Staff Sale- New Launch Gratis -Annual Leave - Full Training provided- Refer a friend scheme -Competitive Commission Scheme Come paint the world PINK with us! Apply to become a Counter Manager We use video interview as part of our recruitment process, but if you have additional needs that requires some flexibility, please contact [email protected].

The Body Shop When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that's us. Over 40 years later, we're proud to be pioneering cruelty-free beauty every step of the way. We're the original ethical beauty brand. We've got a thing for empowering people and enriching our planet. We're all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We're never afraid to stand up and speak the truth. We like to do things a little differently around here. The Body Shop is committed to generating positive economic, social and environmental impact. We're fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who's not afraid to mix things up. Your role in a nutshell To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies. More about the role With over 2,000 exciting products designed to suit every customer's preference, there's a lot to choose from, so our team are on-hand to talk with customers every day. We take the time to learn our customer's needs and recommend fantastic products that make them feel so good. We offer products that are packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes - so when we advise a customer on their skincare regime, we're not just selling them an ideal, we're actually helping communities build a better life too. As part of our dedicated team of Consultants you will offer expert advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle. What we look for Strong interpersonal skills to build rapport with customers - customer service experience is ideal Ability to communicate and listen effectively A genuine passion for beauty and the retail industry Open availability for evening, weekend, and holiday shifts. Talent Drivers Collaborative Skills Personal Conduct Commerciality Purpose

The Body Shop When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that's us. Over 40 years later, we're proud to be pioneering cruelty-free beauty every step of the way. We're the original ethical beauty brand. We've got a thing for empowering people and enriching our planet. We're all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We're never afraid to stand up and speak the truth. We like to do things a little differently around here. The Body Shop is committed to generating positive economic, social and environmental impact. We're fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who's not afraid to mix things up. Your role in a nutshell To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies. More about the role With over 2,000 exciting products designed to suit every customer's preference, there's a lot to choose from, so our team are on-hand to talk with customers every day. We take the time to learn our customer's needs and recommend fantastic products that make them feel so good. We offer products that are packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes - so when we advise a customer on their skincare regime, we're not just selling them an ideal, we're actually helping communities build a better life too. As part of our dedicated team of Consultants you will offer expert advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle. What we look for Strong interpersonal skills to build rapport with customers - customer service experience is ideal Ability to communicate and listen effectively A genuine passion for beauty and the retail industry Open availability for evening, weekend, and holiday shifts. Talent Drivers Collaborative Skills Personal Conduct Commerciality Purpose