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All job offers Ashford

  • Ashford

22 Job offers

  • Fixed Term Maternity Cover - Assistant Store Manager - Ashford

    SKECHERS
    Are you a natural leader who thrives in a fast-paced environment and loves working with customers?If so, we want you to join our team as a 'Skechers Assistant Manager'As one of our leaders of the store, you'll be responsible for keeping our customers happy, our sales booming, and our team motivated to crush their goals.You'll get to work with a team of fun and passionate individuals who share your love of shoes and fashion. You will support the store manager with daily operations as well as motivate the team to achieve their goals.With competitive salary and benefits, plus opportunities for career growth. You can make your mark in the world of retail with Skechers! We want you to be yourself and feel welcome when you join us.What we're looking for: Previous experience in an assistant managerial roleExcellent Leadership and communication skillsProblem-solving skills to resolve any issues that may arise in-storeHighly organised to manage inventory, staffing, and other operational tasksThe ability to help lead and motivate a team with the store managerSales skills to drive revenue growth and meet targetsAble to create a positive, collaborative team environment that fosters teamwork and employee moraleSkechers offers: Competitive salary and benefits packageOpportunities for career growth and developmentA fun and dynamic work environmentFind out more about our benefits and perks once you've applied!This is a great opportunity to join us and make a positive impact. Please apply, if you feel you can be a true brand ambassador for Skechers.About SkechersSkechers, a global Fortune 500® brand develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Developing comfort technologies is the foundation of all we do - delivering stylish, innovative, and quality products. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,200 company-and third-party-owned retail locations. Headquartered in Southern California, with offices and distribution centers around the globe, Skechers has spent over 30 years helping people of all ages look and feel good..Be You - Feel WelcomeSkechers recognises the importance and power of diversity within our business. We ensure that our people processes are fair, transparent and promote equality of opportunity for all employees and job applicants.Reasonable accommodations may be made to enable individuals with disabilities or health conditions, who are otherwise qualified for the job position, to perform the essential functions as detailed above.
    Fixed-term
    Ashford
  • MICHAEL KORS
    Department Overview: The Retail Division is a fast paced organization that overlooks a continuously growing network of more than 30 Outlet stores, 80 Lifestyle full price, 100 Concessions/Shop in Shops in 21 European Countries.
    Permanent
    Ashford
  • Seasonal Sales Associate, Part Time

    MICHAEL KORS
    Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! - JOIN OUR RETAIL TEAM AT MICHAEL KORS Be a part of our continued success growing our luxury retail presence internationally; in order to bring Michael Kors' sophisticated, jet-set lifestyle to all clients around the globe. One of the biggest strengths of our company has always been the passion of our employees. Our people are at the heart of our brand; we celebrate individuality and strive for our employees to have happiness in all that we do. We are looking for Temporary Sales Associates who enjoy the challenges of a dynamic organization and can collaborate as a team bringing positivity, respect and creativity. THE START OF YOUR JOURNEY... This position will be a key member of our team, working to elevate the best possible customer experience, driving our culture through a luxury and welcoming environment, achieve sales objectives, and maintain operational and visual standards. In our stores, you will find a wide range of products to sell, including: Stylish ready-to-wear accessories and items, from the luxurious Michael Kors Collection to the modern Michael Kors MICHAEL line. The stores will also have a line of men's clothing and a wide range of watches, jewellery, shoes, glasses and perfumes. WHAT WE WOULD LOVE TO SEE FROM YOU - A sales expert who thrives in a fast-paced environment, with a passion for delivering customer service excellence - A results driven and enthusiastic team player who thrives on exceeding targets and inspiring others - A charismatic and personable Brand Ambassador with confidence in clientelling and building genuine long lasting relationships with customers - Passionate for luxury retail - Entrepreneurial spirit with strong communication skills - At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V
    Fixed-term
    Ashford
  • Seasonal Sales Associate, Part Time

    MICHAEL KORS
    Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! - JOIN OUR RETAIL TEAM AT MICHAEL KORS Be a part of our continued success growing our luxury retail presence internationally; in order to bring Michael Kors' sophisticated, jet-set lifestyle to all clients around the globe. One of the biggest strengths of our company has always been the passion of our employees. Our people are at the heart of our brand; we celebrate individuality and strive for our employees to have happiness in all that we do. We are looking for Temporary Sales Associates who enjoy the challenges of a dynamic organization and can collaborate as a team bringing positivity, respect and creativity. THE START OF YOUR JOURNEY... This position will be a key member of our team, working to elevate the best possible customer experience, driving our culture through a luxury and welcoming environment, achieve sales objectives, and maintain operational and visual standards. In our stores, you will find a wide range of products to sell, including: Stylish ready-to-wear accessories and items, from the luxurious Michael Kors Collection to the modern Michael Kors MICHAEL line. The stores will also have a line of men's clothing and a wide range of watches, jewellery, shoes, glasses and perfumes. WHAT WE WOULD LOVE TO SEE FROM YOU - A sales expert who thrives in a fast-paced environment, with a passion for delivering customer service excellence - A results driven and enthusiastic team player who thrives on exceeding targets and inspiring others - A charismatic and personable Brand Ambassador with confidence in clientelling and building genuine long lasting relationships with customers - Passionate for luxury retail - Entrepreneurial spirit with strong communication skills - At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V
    Fixed-term
    Ashford
  • Sales Associate, Ashford Outlet -Ashford

    MICHAEL KORS
    Department Overview: The Retail Division is a fast paced organization that overlooks a continuously growing network of more than 30 Outlet stores, 80 Lifestyle full price, 100 Concessions/Shop in Shops in 21 European Countries.
    Permanent
    Ashford
  • DR. MARTENS
    We're looking for a Senior Sales Assistant to join our fantastic Ashford for 30 hours per week THE GIG Reporting to the Store Manager, we are looking for a freethinking, passionate individual who will provide a one of a kind, outstanding customer experience and assist with day-to-day operations of the store in the absence of the Store Manager & Assistant Store Manager. THE STUFF THAT SETS YOU APART Achieving your own sales targets and motivating the team to reach theirsProvide excellent customer service at all timesFollow all store operating procedures e.g. delivery, clock in/out, stock takes, replenishment etcFollow all H&S procedures to maintain a healthy, safe and tidy work environmentHandle till transactions in line with operating procedures •Handle more complex enquiries from customersAssist management team in coaching and mentoring more junior members of the teamAct as key holder and assume responsibility for store for short periods in the absence of the managerAny other reasonable task as instructed by the store management teamOUR FUNDAMENTAL QUALITIES It’s never just a job at Dr. Martens. It’s a way of life. We live and breathe our Fundamentals: INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. Working for Dr. Martens is everything you’d expect it to be. We’re a diverse, passionate bunch who believe each role is as unique as the person who does it. To be our Senior Sales Assistant you will possess these qualities; Similar experience in a key holder or supervisory role with elevated Sales Assistant responsibilityWorking with a fashion/lifestyle brand would be a bonus!Strong understanding of customer service and how this can be driven in a teamStrong communication skills with the ability to inspireCommercial mindset - Experience with revenue-driving targets and the ability to support team members reaching themExperience of leading a team to drive salesProfessional, but also authentic and fearless!WHAT’S IN IT FOR YOU? Welcome pair of Docs65% off all footwear & 50% off all accessoriesOpportunities for growthBonus incentives2 paid volunteer days per yearPension contributionComplimentary access to virtual GP via the RetailTrustAccess to our Employee Assistance Programme & Mental Health First AidersInterested? Apply now! At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.
    Permanent
    Ashford
  • ABERCROMBIE AND FITCH
    Company Description Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. Job Description The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales. What You'll Do Opening and closing routine Product Knowledge & Brand Awareness Business Understanding Proactive Thinking Attention to Detail Register/Point of Sales use Asset Protection Visual Displays System Skills Work Schedule Requirements -Schedule will vary weekly but should expect to work at least 16 hours per week. -Required availability on Saturdays and Sundays as well as certain holidays. -In addition, during peak timeframes, hours will increase to support the needs of the business. Qualifications What it Takes Education- High School Diploma/ G.E.D. equivalent preferred Retail Experience- At least 1 year of retail experience is preferred. Supervisor/ Managerial Experience- No supervisory/ management experience is required. Customer Focus Communication Interpersonal Interaction Fashion Trend Knowledge Outgoing Assertiveness Adaptability/Flexibility & Stress Tolerance Poise & Ambition Multi-Tasking Applied Learning Work Ethic Omni Channel Services Additional Information What You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Sales Incentive Bonus Merchandise Discount Flexible Schedule Opportunities for Career Advancement Associate Assistance Program Opportunity to Become a Brand Affiliate Training and Development A Global Team of People Who'll Celebrate you for Being YOU FOLLOW US ON INSTAGRAM @LIFEATANF Abercrombie & Fitch Co. is an Equal Opportunity employer
    Permanent
    Ashford
  • ABERCROMBIE AND FITCH
    Company Description Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. Job Description The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store's organization. What You'll Do Customer Experience Drive Sales OMNI Channel Fulfillment Store Presentation and Sales Floor Supervision Store & Stockroom Operations Staffing, Scheduling, and Payroll Management Training and Development Communication Asset Protection Qualifications What It Takes - Bachelor's Degree OR one year of supervisory experience in a customer-facing role - Fluency in English - Strong problem-solving skills - Ability to show up in a fast-paced and challenging environment - Team building skills - Self-starter - Drive to achieve results - Multi-Tasking - Fashion Interest & Knowledge Additional Information What You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Incentive Bonus Program Paid Time Off Indefinite Contracts Paid Volunteer Day per Year, allowing you to give back to your community Merchandise Discount Private Medical Insurance Available Life and Disability Insurance Associate Assistance Program Paid Parental and Adoption Leave Pension Plan with Company Match Training and Development Opportunities for Career Advancement, we believe in promoting from within A Global Team of People Who'll Celebrate you for Being YOU *pending completion of 90 day probationary period FOLLOW US ON INSTAGRAM @LIFEATANF Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide. Abercrombie & Fitch Co. is an Equal Opportunity employer
    Permanent
    Ashford
  • ABERCROMBIE AND FITCH
    Company Description Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. Job Description The Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale. What You'll Do Customer Experience Store Presentation and Sales Floor Communication Asset Protection and Shrink Policies and Procedures Training and Development Qualifications What it Takes Adaptability / Flexibility Applied Learning Attention to Detail Multi-Tasking Work Ethic Additional Information What You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! Merchandise Discount Flexible Schedule Opportunities for Career Advancement Opportunity to Become a Brand Affiliate Training and Development A Global Team of People Who'll Celebrate you for Being YOU FOLLOW US ON INSTAGRAM @LIFEATANF Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide. Abercrombie & Fitch Co. is an Equal Opportunity employer
    Permanent
    Ashford
  • ABERCROMBIE AND FITCH
    Company Description Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. Job Description The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales. What You'll Do Opening and closing routine Product Knowledge & Brand Awareness Business Understanding Proactive Thinking Attention to Detail Register/Point of Sales use Asset Protection Visual Displays System Skills Work Schedule Requirements -Schedule will vary weekly but should expect to work at least 16 hours per week. -Required availability on Saturdays and Sundays as well as certain holidays. -In addition, during peak timeframes, hours will increase to support the needs of the business. Qualifications What it Takes Education- High School Diploma/ G.E.D. equivalent preferred Retail Experience- At least 1 year of retail experience is preferred. Supervisor/ Managerial Experience- No supervisory/ management experience is required. Customer Focus Communication Interpersonal Interaction Fashion Trend Knowledge Outgoing Assertiveness Adaptability/Flexibility & Stress Tolerance Poise & Ambition Multi-Tasking Applied Learning Work Ethic Omni Channel Services Additional Information What You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Sales Incentive Bonus Merchandise Discount Flexible Schedule Opportunities for Career Advancement Associate Assistance Program Opportunity to Become a Brand Affiliate Training and Development A Global Team of People Who'll Celebrate you for Being YOU FOLLOW US ON INSTAGRAM @LIFEATANF Abercrombie & Fitch Co. is an Equal Opportunity employer
    Permanent
    Ashford
  • ABERCROMBIE AND FITCH
    Company Description Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. Job Description The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store's organization. What You'll Do Customer Experience Drive Sales OMNI Channel Fulfillment Store Presentation and Sales Floor Supervision Store & Stockroom Operations Staffing, Scheduling, and Payroll Management Training and Development Communication Asset Protection Qualifications What It Takes - Bachelor's Degree OR one year of supervisory experience in a customer-facing role - Fluency in English - Strong problem-solving skills - Ability to show up in a fast-paced and challenging environment - Team building skills - Self-starter - Drive to achieve results - Multi-Tasking - Fashion Interest & Knowledge Additional Information What You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Incentive Bonus Program Paid Time Off Indefinite Contracts Paid Volunteer Day per Year, allowing you to give back to your community Merchandise Discount Private Medical Insurance Available Life and Disability Insurance Associate Assistance Program Paid Parental and Adoption Leave Pension Plan with Company Match Training and Development Opportunities for Career Advancement, we believe in promoting from within A Global Team of People Who'll Celebrate you for Being YOU *pending completion of 90 day probationary period FOLLOW US ON INSTAGRAM @LIFEATANF Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide. Abercrombie & Fitch Co. is an Equal Opportunity employer
    Permanent
    Ashford
  • BELSTAFF
    Belstaff was created by and for independent spirits. We know that what we do, and who we do it with matters. Join the team and make an impact as we build a legacy that surpasses our incredible past. Love The Challenge. Find A Way. Go All In. Stand Together. Be The Difference. A bit about Belstaff Belstaff is a functional clothing brand founded to move people forward. Throughout our history we have championed material innovation, collaborating with those who challenge the ordinary and celebrate the joy of the journey. Belstaff has designed protective suits for race-car drivers, windproof smocks for Marines and insulating clothing for mountaineers. One thing is at the heart of all these endeavours: An Independent Spirit. Today, this energy prevails and unites the people who bring the Belstaff brand to life, providing the best products to our customers - both old and new. We are committed to building a team of curious, conscious individuals dedicated to showing up, standing together, and being the difference between a good day and a great day. We are searching for a Sales Associate (Key Holder) to join our Ashford store team for a part time role, to work 32 hours a week. As Sales Associate (Key Holder) you will be at the forefront of establishing and maintaining relationships with clients in order to maximise revenue through the sale of Belstaff products. Along with your team, you will build a strong client base and deliver exceptional customer service including maintaining excellent standards throughout your store. We are looking for someone who will be responsible for; Helping to create and be part of a dynamic and positive team in order to maintain an environment in the store conducive to generating sales Greeting and helping clients Assisting and anticipating clients on the best products to suit their needs, consistently meeting and exceeding company expectations Confidentially and professionally answering questions and queries from clients Cross selling across all product offers in store, ensuring the client is walked through the in store collection Making the client the main focus at all times and being a role model for a standard that exceeds the benchmark for customer service within the luxury retail industry. This includes being fully conversant with all products and services available including product care, waxing, customisation, aftersales and stock availability Delivering after sales services efficiently Being up to date on local events and current affairs in order to promote conversation with clients Developing good internal customer service with all other Belstaff Stores and Head Office Professionally handling customer complaints and issues Understanding Belstaff's Global and International positioning Being aware of Company and Store Security procedures and adhering to them Protecting stock, being alert to the possibility of theft and following Company procedures to minimise the opportunity for theft Maintaining standards of storing stock on the shop-floor and back of house Participating in all audits and counts Maintaining visual merchandising in line with the Belstaff image and the commercial objectives of the store Liaising with Store Manager, Assistant Store Manager and Supervisor on day to day decisions, regarding safety, profitability and legal issues within the store Being aware of and following all company rules and HSE legislation Ensuring that key holding duties are conducted in accordance with Company procedures We are looking for someone who has; a "can-do" attitude an adventurous streak an entrepreneurial spirit an innovative approach to sales strong commercial awareness an understanding of how the role contributes to the overall business We are looking for someone who is: a great sales person with proven experience in retail a motivated self starter who takes pride in and has achieved great sales figures someone who thrives from providing the highest level of customer service someone with the flexibility and drive to help us grow our business passionate about Belstaff and you would love to become a brand ambassador a team player Where to from here? We are an equal opportunity employer and value diversity at our company. We will not discriminate on the basis of sex, race, marital status, disability, age, sexual orientation or religion. We are committed to a fair and accessible recruitment process for all candidates so if you would like us to make any adjustments to the application or interview process, please let us know and we will be happy to support you.
    Permanent
    Ashford
  • PUMA
    Your talent Sales Management: Achieving or exceeding sales, KPIs, and profitability goals. Leadership & Communication: Overseeing daily store operations, managing stock levels, and fostering effective communication within the team. Fostering effective communication within the team and with other departments. Problem-Solving & Strong analytical skills. Customer Service: Providing high standards of customer service and engagement on the sales floor, assisting customers in choosing products, and resolving conflict situations. Sales Floor Stock: Manage stock levels in the sales floor and ensure sizes and styles are available for the customers. Technology: Proficiency in retail software and POS systems. Compliance Awareness: Adhering to safety regulations, hygiene standards, and company policies. Inventory Management Skills: Managing stock levels, conducting inventory counts (if needed), and ensuring product availability. Self- leadership: Ability to work independently and efficient and be able to manage own emotions and challenges. Your mission Manage and promote sales culture within Retail Store to achieve or exceed sales, KPIs, and profitability goals to position PUMA to be the Fastest Sports Brand in the world. Sales Management: Drive and achieve sales, KPIs, and profitability goals via offering and showing products to customers, assisting them in choosing products, consulting on product purposes, properties, quality, care rules, prices, offer substitute, new, and related products, calculating purchase costs, issuing receipts, preparing documents, packing purchases, and handling exchanges. Leadership: Leadership skills are essential for overseeing daily store operations, and fostering effective communication within the team. Customer Experience: Ensure high standards of customer service and engagement on the sales floor.Take measures to prevent and resolve conflict situations. Store Operations: Oversee daily store operations, including opening and closing procedures. Inventory Management: Manage stock levels, conduct inventory counts, and ensure product availability. Visual Merchandising: Maintain store presentation and visual merchandising standards. Reporting: Prepare and analyze sales reports, and provide insights to improve performance. Compliance: Ensure compliance with company policies, procedures, and legal requirements. Communication: Foster effective communication within the team and with other departments. Our principles PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination. PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide. Apply now Share it on
    Permanent
    Ashford
  • ABERCROMBIE AND FITCH
    Company Description Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. Job Description The Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale. What You'll Do Customer Experience Store Presentation and Sales Floor Communication Asset Protection and Shrink Policies and Procedures Training and Development Qualifications What it Takes Adaptability / Flexibility Applied Learning Attention to Detail Multi-Tasking Work Ethic Additional Information What You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! Merchandise Discount Flexible Schedule Opportunities for Career Advancement Opportunity to Become a Brand Affiliate Training and Development A Global Team of People Who'll Celebrate you for Being YOU FOLLOW US ON INSTAGRAM @LIFEATANF Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide. Abercrombie & Fitch Co. is an Equal Opportunity employer
    Permanent
    Ashford
  • ALLSAINTS
    THE ROLE Our senior stylists are the fundamental link between our products and customers, delivering exceptional customer service based on great product knowledge, selling skills and styling, but also through being a role model to the rest of the stylist team. As a senior stylist you will have the opportunity to take ownership of running a floor or department, opening and closing the store, and assisting the management team in merchandising to create an engaging shopping experience. You will also support handling first line customer enquiries via our online customer service system, with the remainder of your time being spent with in-store customers. Our senior stylists will have spent at least a year in a stylist role with us already, mastering all aspects of the stylist role across product, proposition and people and demonstrating fantastic customer centric service every day. You will be consistently demonstrating the brand values and ambition to progress at AllSaints. This role will challenge you to the next stage in your career and encourage your development through a wider scope of remit and opportunities. WHAT WILL I BE DOING? You will be responsible for the opening/closing of the store, demonstrating confidence with cash handling, keyholding and security, deploying the team according to your store's floor plan and delivering team briefs You will manage the delivery of our products, ensuring that our deliveries are efficiently processed by the team and newness hits our floors as quickly as possible for our customers You'll make sure all daily tasks and requests are dealt with accurately and quickly, adhering at all times to company policies and procedures actively collaborating and sharing our values with the stylists You will implement best practice and ways of working within the store, mentoring new joiners to the team and demonstrating the AllSaints way of working You will support the brand leader and store manager with any management responsibilities, ensuring that the back of house operations are completed and standards maintained Learn and understand how shift rotas are organised and deployed, acting as a point of contact for any general queries from stylists if they need support Lead the placement of our bestsellers and key investment merchandising to entice and attract our customers Identify selling opportunities by actively approaching all customers with the intention of building rapport, influence styling and closing the sale You will handle and respond to first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system You will be empowered to make service decisions for our customers to resolve their issue whilst retaining their loyalty and trust You make use of all available training material to confidently display a thorough product knowledge so that you are able to sell the AllSaints brand to the customer and upskill the stylist team Ensure immaculate presentation of the store at all times in terms of cleanliness, organisation and merchandising of both the sales floor and back of house areas You will be confident in your ability to influence and coach team members in order for them to maximise their growth within the brand You will be able to create an environment where you inspire others and work as one team to deliver an exceptional brand experience consistent with our brand values You will be predominantly store based with between 30 and 50 percent of your time spent on online customer service delivered either within the store or from time to time on a work from home basis You will work in partnership with our specialist customer experience team leaders, receiving coaching on service delivery and ensuring that more complex customer queries are escalated to our specialist teams promptly ABOUT THE LOCATION Our outlet store in Ashford, Kent has been open since 2016 and usually trades from 10:00am - 20:00pm (subject to seasonal change). The outlet centre has the largest living wall in Europe, which reduces air pollution and aids biodiversity. Our team is a welcoming bunch who go above and beyond to ensure everyone is made to feel comfortable and enjoys their in store experience. Store Location. Approximately a 15 minute journey from Ashford International train station. #WeAreAllSaints Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help. #LI-Onsite
    Permanent
    Ashford
  • WOLVERINE
    Current employees, please apply in Workday. Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Wolverine World wide's continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers - every step of the way. Our team members are the beating heart of all our stores across the world, bringing their contagious passion to work every day, and going above and beyond to ensure an amazing experience for every customer they meet. From the moment they enter the store to when they leave, you will be responsible for making sure our customers have an exceptional experience. Whether that's helping them pick a new pair of shoes, or helping them style an outfit, your core responsibility is to ensure our consumers enjoy their time with us in store. Key Responsibilities Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression. Achieving sales targets and performance metrics. Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships. Store Standards -maintaining store standards, front and back, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures. Be responsible for cash management and adhere to all policy and procedures for security & health & safety and stock accuracy standards. Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data. Knowledge, Skills and Abilities Required Flexible schedule and availability to work weekends and holidays Retail sales experience is preferred, but not required Passion for our brands and brand lifestyles Excellent communication skills A positive and professional attitude Enthusiasm to learn and to share your product knowledge Ability to work well under pressure in a fast-paced, sales-driven atmosphere US Candidates Only Performing duties consistent with the Company's AAP/EEO goals and policies High School diploma or equivalent Working Conditions Retail environment The Extras Generous clothing allowance Excellent training & development opportunities Quarterly bonuses 60% off all Sweaty Betty merchandise 25 days holiday (pro-rated if working part-time) Refer a Friend bonus scheme Season Ticket Loan Access to Retail Trust - advice & support tool Dedicated budget to attend fitness classes (per store) Access to Sample sales Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation) Enhanced Family Leave policy Our DEI Commitment We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world. We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive. Our DEI mission is "to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners." We know we're on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren't up for doing the hard work and breaking the mould, we wouldn't be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.
    Fixed-term
    Ashford
  • DECKERS
    UGG Full-Time Keyholder (Inventory Based), Ashford Outlet FTC - 9 month contract About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We're driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers' desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences Summary Our Keyholders are critical to the success of our stores. It's your job to create the best possible customer experience. You stay current in your knowledge of all productions, promotions and marketing initiatives in order to engage with our customers and best respond to needs. You also know how to communicate the UGG brand's sustainability initiatives and social and ethical commitments to our customers while sharing your love and passion for our products. As a Sales Lead with Keys, you operate as part of dynamic team and you cooperate to achieve business goals. Description As an UGG Keyholder, you create personalized shopping experiences for our customers that drive brand loyalty. You understand the importance our modeling our Service Training Program and you greet customers promptly and courteously as they enter the store. You ensure that all customer questions are addressed accurately and responded to before they leave. You provide exceptional service from start to finish, including effectively communicating our return policy. You maintain and model a positive, cheerful attitude with customers and team members and promote the store and brand image in all interactions including adhering to a dress code. You make yourself personally available to all customers in order provide exceptional service to both our in-store customers and those who call on the phone. You understand that your role extends beyond the sales floor; You know how to operate all management functions on the cash register, handle money accurately, check inventory daily and ensure products are stocked and available for customers and merchandise product in accordance with Visual Merchandising guidelines. In the absence of senior team members, you will support the successful operation of the store. You will open and close the store and are responsible at that point for ensuring that the store trades safely and legally as well as delivers a high level of customer service. Core Competencies Ensure the highest level of customer service possible Prioritise brand and product knowledge training and share this knowledge in customer interactions Communicate effectively with customers, team members, management, and corporate stakeholders Empower team members through communication and recognition Contribute to a team and cooperate to achieve goals Multi-task in a fast-paced environment Maintain knowledge of current trends and styles Respond to problem situations with professionalism Think critically to solve problems and approach challenges with agility Take charge of all inventory processes to ensure efficient back of house operation Support the Store Manager and Assistant Store Manager to create a positive environment for our people and customers Who You Are A natural communicator who conveys the UGG and Deckers Brands vision and mission An effective back of house coach A motivated team player and self-starter Excellent team building skills You have a problem solving mindset and approach challenges with agility You show pride and passion for customer service We Would Love to Hear From People With: Previous Retail experience within busy stockroom environment What We Will Give You Extras, perks & volunteering opportunities - Being a valued member of the UGG and Deckers Brands team means more than just a paycheck. From generous discounts to community-based programs, we offer a variety of cool extras. Growth and Development; Deckers Brands was built on the idea of pursuing passion. That's why we offer extensive opportunities and support for personal and professional development including a Global Mentorship Program Uniform Allowance 60% discount off the Deckers Brands' (UGG, HOKA, Teva) online, and 30% instore discount. Equal Employment Opportunity Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants embracing their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all of the other beautiful parts of your identity. #DeckersEMEA
    Fixed-term
    Ashford
  • DECKERS
    Part-Time Keyholder, UGG - Ashford Outlet FTC 9 months About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We're driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers' desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences. Summary Our Keyholders are critical to the success of our stores. It's your job to create the best possible customer experience. You stay current in your knowledge of all productions, promotions and marketing initiatives in order to engage with our customers and best respond to needs. You also know how to communicate the UGG brand's sustainability initiatives and social and ethical commitments to our customers while sharing your love and passion for our products. As a Sales Lead with Keys, you operate as part of dynamic team and you cooperate to achieve business goals. Description As an UGG Keyholder, you create personalized shopping experiences for our customers that drive brand loyalty. You understand the importance our modeling our Service Training Program and you greet customers promptly and courteously as they enter the store. You ensure that all customer questions are addressed accurately and responded to before they leave. You provide exceptional service from start to finish, including effectively communicating our return policy. You maintain and model a positive, cheerful attitude with customers and team members and promote the store and brand image in all interactions including adhering to a dress code. You make yourself personally available to all customers in order provide exceptional service to both our in-store customers and those who call on the phone. Core Competencies Ensure the highest level of customer service possible Prioritise brand and product knowledge training and share this knowledge in customer interactions Communicate effectively with customers, team members, management, and corporate stakeholders Empower team members through communication and recognition Contribute to a team and cooperate to achieve goals Multi-task in a fast-paced environment Maintain knowledge of current trends and styles Respond to problem situations with professionalism Think critically to solve problems and approach challenges with agility Open and close the store following policy and procdeure Who You Are A natural communicator who conveys the UGG and Deckers Brands vision and mission A motivated team player and self-starter Excellent team building skills You have a problem solving mindset and approach challenges with agility We Would Love to Hear From People With: Previous Retail experience in a keyholder or supervisor role What We Will Give You Extras, perks & volunteering opportunities - Being a valued member of the UGG and Deckers Brands team means more than just a paycheck. From generous discounts to community-based programs, we offer a variety of cool extras. Growth and Development; Deckers Brands was built on the idea of pursuing passion. That's why we offer extensive opportunities and support for personal and professional development including a Global Mentorship Program Uniform Allowance 60% discount off the Deckers Brands' (UGG, HOKA, Teva) online, and 30% instore discount. Equal Employment Opportunity Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants embracing their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all of the other beautiful parts of your identity. #DeckersEMEA
    Fixed-term
    Ashford
  • VISION EXPRESS
    Role overview As an Optometrist at Vision Express, you'll get to work with some world class technology including automated refraction, non-contact tonometry, automated keratometry, fundus camera, visual field analyser, OCT and automated phoropters to name a few. Your passion for optometry, will support our ambition to 'See More, Be More' for our customers, maximising their lifestyle through appropriate eyecare and eyewear solutions. In our stores, you will get to work with some world class technology including Automated refraction, non contact tonometry, automated keratometry, Fundus Camera, Visual Field Analyser, OCT and Automated Phoropters to name a few. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Experience in testing patients eyes and eyesight whilst providing specialist recommendations on appropriate eyecare or eyewear solutions Great communication and rapport building to translate professional terminology into language understandable to patients Team work with colleagues across the whole store team The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Anything else you should know? Basic salary up to £79,000 (subject to your experience and location) An additional £4,000 car allowance Sales and performance-based bonus Targeted incentives Competitive pension scheme Private medical cover for you and your family Life assurance - 4x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts for friends and family Employee Assistant Program offering confidential support and advice on everything from financial support to emotional support and everything in-between Ongoing CPD and personal development opportunities Additional overtime opportunities paid at 85% of the locum rate Access to world leading technology and great working environments Coverage of professional fees such as GOC and ABDO 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide ECP community with peer to peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits such as, Gymflex, Dining Cards, Discounted Travel Insurance, Experience Days, and even discounted bicycles through our Cycle to Work Scheme And so much more!
    Permanent
    Ashford
  • VISION EXPRESS
    Role overview As an Optometrist at Vision Express, you'll get to work with some world class technology including automated refraction, non-contact tonometry, automated keratometry, fundus camera, visual field analyser, OCT and automated phoropters to name a few. Your passion for optometry, will support our ambition to 'See More, Be More' for our customers, maximising their lifestyle through appropriate eyecare and eyewear solutions. In our stores, you will get to work with some world class technology including Automated refraction, non contact tonometry, automated keratometry, Fundus Camera, Visual Field Analyser, OCT and Automated Phoropters to name a few. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Experience in testing patients eyes and eyesight whilst providing specialist recommendations on appropriate eyecare or eyewear solutions Great communication and rapport building to translate professional terminology into language understandable to patients Team work with colleagues across the whole store team The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Anything else you should know? Basic salary up to £79,000 (subject to your experience and location) An additional £4,000 car allowance Sales and performance-based bonus Targeted incentives Competitive pension scheme Private medical cover for you and your family Life assurance - 4x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts for friends and family Employee Assistant Program offering confidential support and advice on everything from financial support to emotional support and everything in-between Ongoing CPD and personal development opportunities Additional overtime opportunities paid at 85% of the locum rate Access to world leading technology and great working environments Coverage of professional fees such as GOC and ABDO 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide ECP community with peer to peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits such as, Gymflex, Dining Cards, Discounted Travel Insurance, Experience Days, and even discounted bicycles through our Cycle to Work Scheme And so much more!
    Permanent
    Ashford
  • ALLSAINTS
    THE ROLE As a store manager, you're responsible for assisting the brand leader in managing and motivating your team to deliver an exceptional brand experience to our customers. For us, the store leadership roles are not just about what happens within the store's walls - although we want to deliver a wow, showroom experience to our customers every single day - it's also about the community around you. We see your store as the centre of a community of AllSaints fans and customers in your surrounding area, who might shop with us in store, online or via a partnership. As a store manager, you'll support the brand leader and store team in delivering amazing in-store and online service. Your role will also oversee and provide knowledge, leadership and support to stylist team members responding to first line customer enquiries via our online customer service system. The role will involve great time management, resilience, multitasking and determination to ensure that in store customer journey, the financial targets and delivery of business critical updates all happen appropriately. Leadership of your team of floor managers and stylists will be a key part of how you spend your time, upskilling and equipping team members with the commercial skills to succeed and deliver sales targets, as well as exceptional service that makes our customers feel amazing. WHAT WILL I BE DOING? You will equip and incentivise your team with the latest product knowledge, brand strategies and people updates empowering them to deliver an inspiring in-store and online customer experience Support the brand leader in the development of your team. You will recognise and highlight achievements as well as identify areas of improvement You will support in the planning and delivery of monthly floor sets, promoting our new collections and driving sales across all product categories. With the help of our reporting technologies, you walk our shop floors on a daily basis 'through the eyes of our customers', maximising on all trade opportunities, identifying and reacting to risks at the earliest stage with pace You will oversee and provide leadership and support to stylist team members with first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system Take responsibility for ensuring your floor management and stylist teams look and feel ready to impress our customers - showcasing achievements and the pride in your team through our Google platforms Awareness and handling of employee related matters in store: you will work alongside your brand leader to resolve issues in a timely and effective manner ABOUT THE LOCATION Our outlet store in Ashford, Kent has been open since 2016 and usually trades from 10:00am - 20:00pm (subject to seasonal change). The outlet centre has the largest living wall in Europe, which reduces air pollution and aids biodiversity. Our team is a welcoming bunch who go above and beyond to ensure everyone is made to feel comfortable and enjoys their in store experience. Store Location. Approximately a 15 minute journey from Ashford International train station. #WeAreAllSaints Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help. #LI-Onsite
    Fixed-term
    Ashford
  • BIRKENSTOCK
    BIRKENSTOCK
    BIRKENSTOCK is a global brand which embraces all consumers regardless of geography, gender, age and income. The company is deeply footed on a family tradition of shoemaking that can be traced back to 1774. With around 7100 employees worldwide, BIRKENSTOCK is the largest employer in the German footwear industry. To ensure our quality standards, we produce over 95% of our products in Germany and source more than 90% of our materials and components from Europe. The BIRKENSTOCK Group is headquartered in Linz am Rhein and maintains several locations in Germany, as well as sales offices in Europe, North America, the Middle East and Asia. YOUR TASKS: You ensure an all-round successful customer experience, offering a both comprehensive and personal service through your expertise and open personality. As our brand ambassador, you convey the value and quality of our products through your competent support. You are confident in using our cash register system and process daily closings, exchanges or refunds precisely and responsibly. Even in hectic situations, you keep an overview and your good mood. With skill and attention to detail, you ensure that our products are presented in an inviting way in accordance with the specified guidelines. Together with your colleagues, you will carry out general storage tasks and replenish the goods on the shop floor. YOUR PROFILE: Initial professional experience in high-quality (shoe) retail You love being in contact with people, are eager to learn and enjoy being a competent contact person for our customers You inspire not only your colleagues, but also our customers with your positive personality You can support us reliably and flexibly between May and September, both during the week and the weekends. Very good English skills; other languages are an advantage Finally, you are just as enthusiastic about our products as we are, can identify with the Birkenstock brand and are keen to make a difference together with us! WE OFFER: BIRKENSTOCK offers you all the advantages of a successful, fast growing, global company: a dynamic work environment, considerable design freedom, authentic and open corporate culture and excellent development opportunities. Sounds exciting? It is. Our Talent Acquisition team is looking forward to receiving your online application.
    Permanent
    Ashford