Senior Sales Associate Full Time - Harrods
Zadig & Voltaire is a luxury brand founded in 1997 by Thierry Gillier.
The signature of our brand is from our luxurious materials as cashmere, silk and leather.
By revisiting basics so casual and rock’n roll, Zadig & Voltaire is the embodiment of a new luxury.
A chic and relaxed luxury.
To see the current collection: www.zadig-et-voltaire.com
Zadig & Voltaire is looking for a full-time sales assistants to work in Harrods.
The Sales Assistant will welcome and assist clients throughout the entire sales process, describing the product, offering a high-quality selling experience. You will support store management in achieving a store environment that nurtures creativity and employee development.
You main tasks will be:
•Deliver a positive, friendly experience by engaging the customer through conversation and service.
•Assist customers and maintain a high level of customer service at all times.
•Provide detailed product knowledge suited to the customer requirement.
•Demonstrate an up-to-date knowledge of all company products and services.
•Contribute to the store by being positive, respectful and helpful to others.
•Work productively within the team and take initiative to work with others toward a common, collaborative goal.
•Adhere to company guidelines, policies and procedures at all times.
•Maintain internal visual merchandising.
•Ability to maintain excellent housekeeping standards in all times.
•Tidy up and keep the stockroom clear and accessible to maximize sales
•Maintain constant vigilance with regard to store security procedures.
You imperatively must have plenty of experience in luxury fashion boutiques, with excellent customer service.
We are looking for someone who is attentive, reliable, full of energy, approachable, punctual with an extensive knowledge of fashion and trends of the season and confident styling clients.
You understand and represent the luxury lifestyle image of Zadig&Voltaire.
• Demonstrable success gained as a sales consultant within a luxury brand
• Excellent communication skills both written and verbal
• Demonstrable sales skills
• Successfully able to handle multiple demands and competing priorities
• Seeks opportunities to be proactive and pre-empt client needs
• Demonstrates respect and politeness and regularly exceeds customer expectations
• Shows innovation and initiative in setting customer care standards
Foreign languages Russian, Chinese and Spanish are an advantage but not essential.
You must be eligible to live and work in the UK and be fluent in English.
You must be able to provide good references that will be verified.
Please do not apply if you do not meet our mandatory requirements.