Sales Associate - Harrods
Casual chic, aristocratic elegance and femininity all combine in the timeless world of Givenchy. Its style is the signature of Hubert de Givenchy, who established his own haute couture House at the beginning of the 1950s. Combining finesse, discretion and elegance, he ensured his designs and ateliers rose to the top and played a key role in international fashion. In 1957, the House expanded its scope with the launch of its first fragrance, L’Interdit – a product of the legendary friendship between Hubert de Givenchy and Audrey Hepburn. Ever since, Givenchy fragrances have continued to cultivate elegance and boldness in order to enhance feminine beauty.
•Welcome all clients to the Loewe Concession ensuring the client feels comfortable in the environment.
•Greet all clients and build a relationship with them to assist in selecting the right products for them whilst maintaining the rapport and offering advice
•Introduce additional complementary products targeted to your client and share product knowledge.
•Process the sale in a confident and professional manner whilst maintaining the relationship with the client
•Gather and collate client’s CRM details to maintain the relationship and build the client book ensuring a personal follow-up with the client
•Maintain store standards on stock and adhere to the visual merchandise guidelines promoting the Loewe image
•Exceed all behavioural requirements in the adhering to the dress code and appearance guidelines as indicated by the Concession Manager
•Actively drive your product knowledge by keeping up to date with fashion trends, participating in in store training, updating yourself on all product lines and searching out relevant information on products
•Support control and management of stock in line with the Stock Room Manager’s directions
- A minimum of 2 years’ experience in sales in a luxury, high fashion environment
- Experience in selling RTW and/or Leather Goods
- Passion for fashion and sales
- A commitment to achieving and exceeding targets whilst focusing on the client’s needs and experience
- Excellent personal presentation – a Loewe Brand Ambassador
- Understanding of Retail KPIs
- A fluent level in English is essential and additional languages are an advantage