Sales Associate

Country :
United Kingdom
Region :
London
County :
Greater London
Town :
LONDON W1S3JR
Category :
Retail
Contract type :
Permanent
Availability :
Full time
Experience :
Less than 2 years

Company description

Hardy Amies is a menswear Ecom and retail business that operates from the ground floor and basement of its flagship store on Savile Row. The company is owned by Fung Capital, part of the Fung Group, which is either invested in or owns over 4000 stores globally.

The man who looks good in a suit can be any shape or size. Enjoy any kind of music. Have any kind of ambition. All that matters is the fit. On the shoulder. The chest. The waist.

We’ve cut over 70 years of Savile Row tailoring experience in two fits. The Brinsley. The Heddon.

Our ambition is to democratise the Savile Row fit.

Job description

To represent the brand through delivering a high level of customer service and Clientele management in order to encourage repeat spend and brand loyalty. To act as an ambassador of the brand in line with business goals and achieve sales targets as outlined by your line manager, supporting the overall growth and profitability of the store.

Profile

Increase sales by selecting products to meet customer requirements, whilst highlighting the features and benefits of the product, link selling where appropriate.

Support the store to achieve company budgets through your KPI targets.

Protect the companies profit by selling stock accurately.

Demonstrate comprehensive knowledge of all products, within the business,use this information to meet the needs of the customer.

Give accurate and current information about the product;  if the correct information is not at hand, do everything possible to provide an accurate answer.

Handle refunds with responsibility and integrity and turn those into sales opportunities.

Regular update and feedback meetings with your manager, suggest alternative options and provide customer feedback.

participate and take ownership of assigned weekly cycle counts and bi annual stock takes.

Assist in following up on any discrepancies.

Ensure all alteration dockets are filled in accurately and completely.