Product Owner

Country :
United Kingdom
Region :
County :
Town :
Category :
Contract type :
Availability :
Full time
Experience :
2 to 5 years

Company description

Michael Kors is a rapidly growing global luxury lifestyle brand led by a world-class management team and a renowned, award-winning designer. Since launching his namesake brand 30 years ago, Michael Kors has featured distinctive designs, materials and craftsmanship with a jet-set aesthetic that combines stylish elegance and a sporty attitude. Mr. Kors’ vision has taken the Company from its beginnings as an American luxury sportswear house to a global accessories, footwear and apparel company with a presence in 74 countries.

Job description

The Product Owner will be a key member of the Ecommerce delivery team, assisting with the definition, design and delivery of website functionality and projects that maximise revenue, improve customer experience, and enhance brand value.



·       Works with key business stakeholders to understand business requirements and articulate business needs. Uses expertise to advise, recommend and productively challenge where required.
·       Responsible for managing and maintaining EU product backlog, tracking and reporting where required. Manages expectations and day-to-day interactions with key stakeholders.
·       Works collaboratively with business analysts to write detailed user stories and acceptance criteria that meets business objectives.
·       Works collaboratively with UX team to describe and define user journeys, supporting the business requirements.
·       Works cross-functionally as part of global team, identifying and reviewing global requirements and priorities and acting as representative for EU team.
·       Works across the project life cycle, playing key role in UAT and defect prioritisation, including UAT sign-off. Liaises with cross-functional teams, both business and digital IT.
·       Where required, documents new business processes required for any website changes and works with business teams to ensure changes are communicated and adopted.
·       Communicates objectives ahead of launches and tracks metrics. Reports and and communicates to wider team.
·       Performs market research studies, competitive analysis, and usability testing reports.
·       Assesses opportunities and creates business cases where required to drive and prioritise improvements.
·       Performs analysis to balance business needs, customer needs and technological capabilities when designing website features and enhancements.
·       Supports project management function where required, playing key role in external partner management and communication.
Supports site optimization programme, including A/B testing and MVT, through idea generation, set-up and monitoring, and uses this to inform prioritisation and development.


·         5+ years’ experience within a similar ecommerce product role, preferably fashion retail.
·         Experience working across multi-lingual, multi-currency European sites.
·         Experience working across the project life cycle.
·         Experience working with both agile and waterfall methodologies.

We are an Equal Opportunity Employer M/D/F/V