Customer Relationship Manager

Country :
United Kingdom
Region :
London
Town :
LONDON, ENGLAND
Category :
Sales
Contract type :
Permanent
Availability :
Full time
Years experience :
Less than 2 years
Job reference n° :
BBBH5789_1502303341

Job description

Customer Relationship Manager - Luxury Fashion Brand

Up to £40,000pa plus bonus

London



A market leading contemporary fashion have an exciting new opportunity for a Customer Relationship Management Manager to join their London head office team.



As a CRM Manager you will be responsible for launching the brand's new customer relationship programme, understanding the key drivers of retention and loyalty, identifying customer behaviours in order to provide insights to grow their existing customer base, ensuring each customers receives the best customer experience. You will work with various head office departments and key stakeholders, and will be a valued new addition to their London office team.



The ideal applicant must previous customer relationship management experience working at an established or senior level preferably for a luxury, premium and high street fashion brand. Possessing strong communication, presentation, analytical, CRM, and people management skills with the ability to liaise with colleagues and stakeholders at different levels.



This is an excitingly rare opportunity to join the head office team of a cutting-edge contemporary fashion brand.