Concession Manager For Luxury Footwear Brand

Country :
United Kingdom
Region :
London
County :
City
Town :
CITY OF LONDON, ENGLAND
Category :
Retail management
Contract type :
Permanent
Availability :
Full time
Years experience :
2 to 5 years
Job reference n° :
shoes_1500047289

Job description

A truly amazing opportunity for a manager that has a long experience in luxury retail to join this exclusive luxury footwear brand, based in their exquisite location in Department store.
The brand is well known for their exceptional product, offering to the most exclusive customers worldwide. Exceptional customer service and CRM management is key to this role.

Ideally coming from a department store environment you will have a knowledge of how to client tell and develop CRM aswell as challenging and training your team.

This is a brilliant opportunity for an experienced manager. For the right candidate this role has the potential to be involved in things such as trainings, recruitment and buying.


Key responsibilities

* Manage and set objectives for the team, reviewing performance against set objectives.
* Provide exemplary and luxury customer service and manage the team to ensure this is executed
* Set and communicate retail standards across the store
* Monitoring sales and profit plan whilst delivering action plan to maximise performance
* Review competitor activity and develop strategies to exceed this

The ideal candidate will

* Possess excellent interpersonal, leadership and motivational skills
* Be commercially aware and possess in depth experience of working towards KPIs
* Have the ability to plan, prioritise and cope well under pressure
* Have and extensive client network and book
* Be immaculately presented and representative of the brand


My client offers a exceptional competitive salary, generous discount and performance related bonuses.


If you are ready to take the next step in your retail management career, please send an up to date CV and photograph (optional) to marie@eliteassociates.co.uk