Assistant Account Manager

Country :
United Kingdom
Region :
London
County :
Central/West End
Town :
LONDON
Category :
Administration
Contract type :
Fixed-term
Availability :
Full time
Salary :
Negotiable
Years experience :
Less than 2 years
Starting date :
Immediate

Company description

THE COMPANY
•Luxury watch retailer selling fine and designer brands through own stores, concessions and websites
•Working in partnership with exciting key players in the market including Selfridges, John Lewis & ASOS
•Medium sized, privately owned business with entrepreneurial culture and ambitious growth plans
•These plans include significantly developing the online channel through 3rd party websites,

Job description

PURPOSE OF THE ROLE
•Reporting directly to the Account Manger in developing and managing working relationships
•Being a key point of contact between TWG and key accounts; ensuring the relationship runs smoothly
•To resolve issues raised by key accounts in a timely manner and coordinating actions required

ACCOUNTABILITIES

Account Management
•Supplier set up process ensuring completion of new suppliers and on-boarding
•Manage all supplier compliance, labelling, carton requirements, failed collections
•Manage all ASN delivery upload rejections, stock in query, EAN errors, system issues
•Ensure security tags are supplied to all suppliers

Order Management
•Communication of all PO’s and MDA’s to suppliers
•Requesting stock availability from suppliers for weekly repeat orders
•Weekly sample requests and management of these to ASOS
•Manage and maintain stock to ASOS tracker, ensuring bookings are made and deliveries are on time

Delivery management
•Managing the delivery process and all supplier queries including customs and portal queries
•Updating weekly delivery schedules and chase suppliers for orders and bookings
•Managing all MDA, delivery and booking amendments

Product Creation / Upload
•Complete all product data sheets to partners for SKU creation
•Request all imagery from suppliers; issuing these to Partners including Selfridges & John Lewis

Profile

SKILLS REQUIRED
  • Works well under pressure and to tight deadlines
  • Ability to remain calm and unfazed by high pressure situations
  • Able to manage workload and prioritize effectively
  • Excellent verbal and written communications skills
  • Computer literate in Microsoft Word and Excel (Ideal but not essential)